Mazen Al Ali Management Level

Location: Maidan Hawally, State of Kuwait

Telephone: +965- 6560-2956

Email: adweeo@r.postjobfree.com

Professional Profile

A highly motivated and achievement oriented management professional with 20 years of exceptional track

record of heading business developments in Food & Beverage, Restaurants and Catering Business, seeking a

strategic role in a dynamic organization to contribute accrued skills towards formulating & achieving long

term business objectives.

● Experience in Business start up from inception point till opening and operation.

● Experience in following up on designs, MEP's, electro mechanical drawings and coordinating,

overseeing fit-outs and execution of plans with site engineers.

● Experience in planning and budgeting for kitchen equipments, cutleries, china ware, glass ware,

uniforms, furniture and negotiating procurement contracts with world suppliers.

● Experience in Menu creation and translation, Menu design and printing.

● Experience in Budgeting Marketing plans and advertising campaigns.

● Experience in sourcing Human Power and related recruitment of staff till training.

● Experience in setting up sales forecasts, manning guides, preparing investment queries for new

concepts and keeping track of store inventories and warehouse inventories and control of food costs

and labor costs.

● Able to install vision to achieve company goals and surpass operations expectations while

maintaining quality safety and customer service integrity through total quality management.

● Successful in creating and implementing strategic plans, setting and administering budgets, and

developing improved process to meet short and long term objectives.

● Experience in operations restructuring to address business growth, reduce costs, and improved

services.

Executive Skills

● Operation Management ● Financial Management

● General Management ● Strategic Oversight

● Personnel Management ● Leadership and Team Building

Career Summary

F&B Consulting company as partner for the Royal family, Kuwait

December 2018 – Up to date

Reference: Sheikh Salem al Sabah

● We Are Your Industry Specialists In

Food & Beverage, Hospitality and Franchising

The path to success as a Restaurant\Hotel owner is often paved with a few bumps, but you don’t

have to go it alone. Our team is adept at identifying the issues that are holding you back and

preventing profitability.

We provide proven, efficient and practical solutions to brands in every sector of the food industry

so that they may reap good profits.

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Propelled by a keen consulting philosophy and the right entrepreneurial spirit, we offer fully

integrated solutions to clients ensuring a scalable harvest. We aim at elevating a food & beverage

culture and hospitality wherever we are. Pushed forward by a rare team of enthusiastic, dedicated

and trusted industry experts we are quite confident of far surpassing the expectations of our clients.

Specializing in the implementation of internal process controls and systems that result in accurate

and easy to use financial statements for our clients to drive operational performance

● We Have a Vision for a Food and Beverage (CATERING &BOUTIQUE & RESTAURANTS).

We Turn Your Ideas into Reality.

It can be challenging to enter the highly competitive restaurant industry, but with our guidelines by

your side your advantage is unparalleled. We’ll help you incubate big ideas that will outmaneuver

the competition and drive all-important cash flow. From setting up, business wise, operational

strategies and financial attributes.

My Team is composed of Financial controller, Training Manager, Executive Chef,Admin and

Operation Manager.

FAUCHON Paris, Kuwait February 2016 – December 2018

Catering, Restaurants and Boutiques

General Manager

Key responsibilities

● Responsible for achieving the catering sales objectives and revenue of the company.

● Analyses payroll\food costs, all operational expenses, manage P & L result and overview the strength

and weakness points to make study.

● Experts in creating costumed made equipments for all VIP weddings.

● Implementing a variety of new business initiatives to drive sales.

● Managing the daily F&B operation including restaurants, retail boutiques, special VIP catering

● All day to day activities related to the sales and functions and support new ideas regarding the

buffet/set menus and data base as well with a focus on building long-term, value-based customer relations

that enable to achieved property sales objectives.

● Devising and Implementing the banqueting sales strategies.

● Achieved personal booking goals.

● Ensuring the CRM is being used effectively and provides a competitive advantage in planning and

coordinating the implementation of business plans to penetrate new markets.

● Assured proper coordination between franchiser and franchisee.

● Managing financial returns and assuring that all outlets are operating efficiently and profitable by

reviewing the financial statements and other performance data to measure the productivity and goal

achievements.

● Managing the highest standards of food safety and food quality.

● Setting yearly budget scorecards and evaluations of the brand building a great team recruitment,

performance appraisal succession, planning and performance against KPI’s.

● Developed strategic and creative new products for multiple restaurants concepts.

Key achievement

● Achieved the 10% higher target budgeted percentage for both catering and restaurant

Employees:

• 120 staff back of the house (including 1 Executive Chef)

• 130 front of the house (including 4 catering sales manager, 1 Director of Sales, 1 Director of Food

and Beverage and 1 Director of Catering)

Director of events and catering (al Baraka hall, al jawhara)

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Crowne plaza, Kuwait

Planning and managing of logistics and operations for effective execution on programs and events. Oversight to the

various leadership roles within the function to drive and align all event-related goals to company strategy and execution

Oversee daily operations of meeting and events group. All day to day activities related to the sales and functions and

support new ideas regarding the buffet/set menus and data base as well with a focus on building long-term, value-based

customer relations that enable to achieved property sales objectives. Provide strategic direction by developing goals and

objectives, defining performance metrics, conducting evaluative tracking, monitoring progress and reporting on results.

Analyses payroll\food costs, all operational expenses, manage P & L result and overview the strength and weakness

points to make study.

Key achievement

● Revenue earned from wedding event of Mad Donia al beejan amounted to 75,000 KWD –Tel no

:66003189

● Revenue earned in a man's wedding event for Sheik Fahad Al Sabah amounted to 85,000 KWD.

● Revenue earned from wedding event of Dhari Al Wazzan amounted to 60,000 KWD.

● Revenue earned from Horse Show Bait Al Arab Sheikah Sara Al Sabah amounted to 95,000 KWD.

● Revenue earned from wedding Sheikah Ahoud salem al ali Al Sabah amounted to 125,000 KWD

included costumed made equipment's

Gourmania International Kuwait February 2016 – February 2017

Director of Business and Development

Managing all the brands such as Sakura, Shabestan, Jamwar, Al Nounkhaza, Ayan Zama, Rib eye, Burger and

Lobster, The Roof, Yula, Ruby Tuesday and Cereal Killer Café.

Key responsibilities

● Identify potential clients in the market and complete appropriate research on the prospective client’s

business.

● Develop and organizes new business development initiatives.

● Overseeing the department budgets and targets.

● Conducted daily meetings and monthly sales monitoring.

● Provide strategic direction by developing goals and objectives, defining performance metrics,

conducting evaluative tracking, monitoring progress and reporting on results.

● Serve as a member of the senior leadership team contributing to a high level decision making,

assisting with implementation and organization wide planning and team activities.

● Conducting monthly inspections and audits to ensure they are following the service standards,

franchise audit checklist and quality of all the brands

Key achievement/projects

● The year 2017 SAKURA, received the best brand Award in Kuwait from HERO Services.

Supervises:

● Shankar (66844246), Food and Beverage Manager of Fauchon

● Ezzeldin(69995040) Director of Operations and Haytham (97237875) Director of Catering

Crystal House Kuwait, Kuwait July 2015 – January 2016

General Manager

Key responsibilities

● Overseeing the daily business operation.

● Developing and implementing growth strategies.

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● Coordinate the development of key performance goals for functions and direct reports.

● Provide direct management of key functional managers and executives in the business unit.

● Ensuring the quality of the branding and standards.

Lenotre/MMC Catering, Kuwait August 2000 – June 2015

Director of Operations

In my 15 years of service under this company I also handled consultancy which manages and created the

brands namely; Golnar, Before chocolate, tick-it, zwraa and Dar hamad. Added to the existing brands; Lenotre

Paris, Sawah Arabesque, Café Meem, Crimson garden,Dikakeen and Rice Café.

Key responsibilities:

● Oversees facility operations to ensure facility requirements are met within established budget,

design plans for facility improvements to meet company goals and provide superior customer service.

● Analyzes payroll costs, all operational expenses, manage P & L result and overview the strength and

weakness points to make study.

● Conducted interviews for potential candidates from Asia and Middle East country.

● Evaluate employee/staff and give assessments on their performance and make recommendations

for promotions. Able to establish a team-spirit environment through a positive and proactive leadership style.

● Trains managers in their jobs, including how to read profit and loss statements, cost analysis,

auditing, human resources report, company house rules and procedures and other related matters.

Empowers managers to make decisions in order to render good service to the guest/customer.

● Provides overall management for a major food service unit.

● Plans, organizes, assigns, and supervises the work of a number of diversified personnel engaged in

food preparation and service for more than eight hundred (800) employees both Front of the House (FOH)

and Back of the House (BOH) staff.

● Observes quality of food service and gives instructions for maintenance of high standards thru

course/ cross trainings.

● Develops and prepares menus and recipes according to sound dietary principles to satisfy customers'

desires.

● Coordinates catering/banquet service activities; recommends seated menus to customers especially

in GCC royal weddings.

● Experts in creating costumed made equipments for all VIP weddings

● Works as necessary to insure customer satisfaction, which may include occasional odd hours and/or

remaining on-call for problem solving.

● Reviews inventory and requisitions and purchases food supplies as required; makes direct special

purchases thru contact supplier local and abroad.

● Assigns and trains personnel and determines work schedules thru weekly roster.

● Interviews and hires employees; evaluates employees' performance; resolves employee’s issues and

concern.

● Overview the strength and weakness of the entire business thru Profit & Loss statement reports

review and analyze monthly or periodic results and discuss with the management team during panel meeting.

● Innovate marketing strategies on to how make the business more profitable thru collaborative ideas

and market surveys.

Key achievement:

● Created the standards and build consultancy that aligned to the Lenotre brands.

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● Achieved all the targets

Personal Information

Date of Birth : November 02, 1975

Nationality : Lebanese

Marital Status : Married with 3 children

Passport No : RL 3569476

Civil ID No : 275*********

Holding Kuwaiti Driving License

Education and Qualifications

Bachelor of Business Administration in Hospitality Management

Trainings Attended

ISO 9001- 2000 Training internal auditing ISO awareness

Quality Representative, Quality Management System (QMS)

Leadership Modules, interviewing skills

Managerial Setup & Accounting Control

IT solution and supporting training POS, network, hardware and software

FAUCHON Paris, Brand Standards

LENOTRE Paris, General Standards and Knowledge

Appreciations/recognitions from the Fauchon Ambassador of Kuwait

Character References

Antoine Flouty Ossma Almoufti

Area General Manager HR Director

IHG Hotel MMC

009********** 009**********

Hani Khafai Basel Amer

Board Member Regional CEO

Gourmania International Fauchon

009********** 009***********

Alexander Bitass

President

Lenotre Paris

009**********

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