MARCUS A. GOODING

**** ****** **, **, *** *

Washington, DC 20020

m a r c u s . g o o d i n g @ y a h o o . c o m C e l l : 2 0 2 - 747 - 8129 Objective

Result oriented Administrative/clerical professional/Customer Service/Medical associate with expertise in all administrative facets of specific business processes and functions intended to improve administrative business performance and profitability in a growth-focused organization.

Professional Experience

Driver – Uber Eats, Uber

October 2021 – present

• Driver for passengers

• Driver to deliver food

Delivery Person - LaserShip Delivery Carrier

November 2020 – present

• Deliver packages

Various Positions – Robert Half Recruiters & Employment Agency March 2019 – 2021 – Washington, DC (Contractor)

• Hospitality

• Officer services and printing (various law firms)

• Laid off for cutbacks due to COVID-19

Senior On-Site Service Specialist – Perkins Coie LLP (Ricoh): March 2017 – March 2019 – Washington, DC (Contractor)

• Receive, sort, and distribute all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, apply appropriate postage and dispatch all outgoing mail/packages in accordance with postal regulations and company policy;

• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled;

• Package and process outgoing overnight items, i.e. Federal Express, UPS, DHL etc., to meet client and vendor deadlines. Log and deliver incoming overnight accountable packages within established time frames, obtaining signature for tracking purposes;

• Log outgoing and incoming items as required and review for accuracy/completeness;

• Organize and distribute supplies to client employees as required. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat in convenience copy room areas;

• Process incoming print/copy/scan request as required;

• Provide first tier maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings; and

• Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary Mail Service Clerk – White Case (Swiss Post Worldwide): August 2014 – March 2017 – Washington, DC (Contractor)

• Received, sort, and distribute all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, apply appropriate postage and dispatch all outgoing mail/packages in accordance with postal regulations and company policy;

• Prepared special outgoing inter-office pouches sent to client affiliates as scheduled;

• Packaged and process outgoing overnight items, i.e. Federal Express, UPS, DHL etc., to meet client and vendor deadlines. Log and deliver incoming overnight accountable packages within established time frames, obtaining signature for tracking purposes;

• Logged outgoing and incoming items as required and review for accuracy/completeness;

• Organized and distribute supplies to client employees as required. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat in convenience copy room areas;

• Processed incoming print/copy/scan request as required;

• Provided first tier maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings; and

• Operated facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary INOVA Health Positions (RG Career Services, Fido Personnel): January 2012 – August 2014 – Falls Church, VA (Contractor) Human Resource Assistant – Inova Health Clinic

Administrative Assistant – Inova Neurosurgery Clinic

• Processed accounts payable accounts;

• Maintained inventory of office supplies;

• Utilized databases and accounting programs to organize and maintain administrative documentation;

• Solved and trouble processes system issues in required;

• Arranged training for medical personnel; and

• Prepared training material for 28 training classrooms Medical Assistant – Mid Atlantic Podiatry (Via Washington Hospital Center) February 2010- December 2011 – Washington, DC

• Drew patient blood and checked vitals during patient health appointments;

• Performed patient x-rays;

• Assisted patients into a whirlpool, in addition to aiding in their therapy

• Provided preliminary patient exams during appointments; and

• Answered telephones, supplied information, and scheduled patient appointments Customer Service Representative – Borders Books,

December 2008 – August 2010 – Washington, DC

• Provided cashier, greeting and customer assistance; and

• Maintained store inventory

National Institutes of Health Positions (Priority One, Sobran) August 2004 – December 2008 – Bethesda, MD

• Managed the care of animals in laboratory experiments;

• Changed cages and recorded the animal care status updates Programming and Software Skills

Microsoft Visual Basic, Microsoft Office, Microsoft Windows, Adobe PhotoShop and Illustrator, Lotus, Raisers Edge, Windows (Word, Outlook, Excel, PowerPoint)

Education

Medical Assistant – Everest College, McLean, VA 2010

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