Administrative Assistant Customer Service

Lara Longsworth Gaare

Cumming, GA ***** 404-***-**** ****.*****@*****.***

Professional Summary

Creative professional with diverse and extensive work experience in the performing arts, education, office administration, sales and customer service. Entrepreneurial mindset with a passion for learning new skills and information.

Skills

Literate and able to communicate in Spanish, Italian, French, German and Portugese

Proficient in Microsoft Windows and Office Suite

Customer service oriented, proactive self-starter with an upbeat and positive personality

Meticulous, organized, efficient problem solver

Work History

Performing Artist, 09/1996 to Current

Freelance

Perform operatic roles and classical vocal repertoire with respected national and international performing arts organizations.

Frequently liaise with donors and patrons at fundraising and marketing events as well as making promotional appearances in digital and print media.

Maintain a private voice and piano studio for over 20 years. Administrative Assistant, 11/2013 to 08/2014

Northwest Presbyterian Church – Atlanta, GA

Professional and positive initial point of contact for members and visitors.

Responsible for production of weekly service bulletin, bi-weekly newsletter, phone system management as well as digital editing and posting of weekly sermon.

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Managed Access databases converting complex data regarding prospective and current church members into easy-to-interpret data.

Created and updated physical records and digital files to maintain current, accurate and compliant documentation.

Office Manager, 01/2006 to 01/2008

Rock Spring Presbyterian Church – Atlanta, GA

Professional and positive initial point of contact for members and visitors.

Responsible for the production of weekly service bulletin, bi-weekly newsletter and phone system management.

Sourced vendors, contractors and professional services personnel for special project needs and negotiated contracts.

Responsible for office equipment maintenance and management of office supply inventory.

Created and updated physical records and digital files to maintain current, accurate and compliant documentation.

Administrative Temp, 05/2001 to 12/2005

Manpower Staffing – Richmond, VA

Met administrative and executive support needs in a temporary capacity for clients of Manpower Staffing

Typical duties included: phone system management, visitor, vendor and security management, stocking/ordering supplies, catering and event management, front facing customer service and general administrative support.

Education

Master of Music: Opera Performance, 05/2004 SUNY Binghamton/Tri-Cities Opera - Binghamton, NY 1

Bachelor of Music: Voice Performance, 05/2000 Virginia Commonwealth University - Richmond, VA 2

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