Computer Specialist Freelance Copywriter
Resume:
Sharnya Harris
***********@*****.***
EXPERIENCE
TAUS November 2022 – Present
HLP(Human Language Project) Helper
oTranscribing the recorded dictation provided, into written form.
oExamining all provided written sentences and convert them into audio data.
SECURITAS(Waltham) June 2022 – October 2022
GSOC Data Analyst
oMonitor geopolitical events that may impact executive travel, company events, and/or operations.
oMaintain highly sensitive and confidential information.
oTrack, document and report progress on projects and initiatives in areas of responsibility.
oConduct regular monitoring of open-source intelligence, social media platforms, and client specific intelligence gathering tools for known and potential threats to employees, company assets and reputation.
oMonitor and report on a wide range of issues pertaining to global security, such as; Terrorism, Natural disasters, various forms of Criminal Activities [and their trends], Pandemic/General Public Health related incidents, Collect/Validate intelligence and assessing the credibility and reliability of open-source information.
oSupport other client programs, including; Insider Threat, Business continuity, Health and safety, Travel security, Executive security, Physical Security Threat Analyst Team.
oCommunicate with Senior Security Management on matters related to employee welfare, global incidents, operational issues and critical situations.
ALLIED UNIVERSAL(BOS11,17-20-CAMBRIDGE: Amazon) July 2019 – November 2021
Reception Officer/Security Officer/Overnight Supervisor
o[Duties weren’t changed from previous employment at SECURITAS.]
SECURITAS (BOS11,17,20-CAMBRIDGE:Amazon) May 2019 – July 2019
Reception Officer/Security Officer
oEnforcing policies/procedures to be ensure they are followed.
oConducts patrols every hour (or hour-and-a-half) on floors/areas specified to shift assigned officer post.
oResponds to all alarms in a timely manner. Never exceeding over 10 minutes.
oInvestigates all out of the ordinary sounds, behaviors and disturbances on site.
oEscorts any and all authorized personnel to their designated areas for the remainder of their stay while on site.
oAssists all authorized persons with any badging discrepancies (outside of normal business hours, including the activation and deactivation of said badges), concerns or questions.
oKeep accurate log of all visitors to the complex by recording the name of the visitor(s), who they'll be meeting with and why they are visiting.
oInclude any and all irregularities that are witnessed or reported on site to DAR(Daily Activities Report) sheet.
oResponded and Sent Emails to Account Manager, OPPS Manager and Supervisor.
oRegularly updates alarm tracker.
oTrained and certified in LENEL alarm and video monitoring.
oCPR/AED(BLS) & First Aid certified.
oAnswered phone calls and directed callers to their appropriate party from the Security Receptionist desk.
oMaintained all Post Orders, BOLO, Time Off Request and Shift Swap documents at the desk.
oMaintained badge catalog, according to its color, access level and numerical order.
oGreeting visitors to the office in a professional manner.
oProvide visitors and vendors with information and direct them accordingly.
oRelayed important messages to corporate/office employees regarding any incoming/outgoing deliveries.
oCreated Trouble/Support tickets for Amazonian personnel.
oEscalated Trouble/Support tickets, when needed or suggested.
BOOST MEDIA March 2019 – January 2020
Freelance Copywriter
oCreated and edited Google SEO for various company’s ads when available.
THE LEARNING CIRCLE June 2018 – April 2019
Assistant Teacher
oUpdate parents on daily activities and child-specific events.
oCPR/AED(BLS) & First Aid certified.
oTeaching the basic learning and hygiene necessities needed for a successful transition into a preschool or kindergarten.
oTeaching the basic techniques needed for the proper use of enunciating various words and phrases.
oImplementing the appropriate re-direction (discipline) for the age group that would be in line with EEC regulations and center policies.
oManaging classrooms as it pertains to the school’s classroom schedule.
oTrained in all emergency procedures needed to provide assistance to children in medical need.
oAssisted director with closing the facility.
oMaintained healthcare information/paperwork for each child registered for my class(es).
MADRAG/10 SPOT November 2017 – June 2018
Store Lead
oOpen and close store.
oLead team in daily activities including customer service, theft protection, and recovering store items.
oOrganize deposits and bring to the bank.
oUpdate district manager of activities regarding cash assessments and customer discrepancies.
oMonitor the financial performance of the store.
oMotivate personnel to perform according to their maximum capacity.
oPlan and oversee in-store promotional events or display(s).
oKeep abreast of market trends to determine the need for improvements in the store.
oMonitor stock levels and purchases and ensure they stay within budget.
oDetermine customer needs based on their preferences and physical attributes. Explain and demonstrate use of cosmetics through realtime application.
oEnsure proper presentation, organization, storing, and replenishment of stock.
oEnsure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
oEnsure work area is free from hazards and work in a safe manner
oAdhere to Asset Protection and inventory control and compliance procedures
oBe in compliance with all hygiene standards
oCommunicate with customers in order to provide the requested services.
oDiscusses hair, skin and nail care methods with customers.
oSell cosmetics and related merchandise according to customer service techniques and professional selling skills.
RAINBOW APPAREL CO February 2017 – June 2017
Sales Associate
oWatched for theft and got management involvement.
oAssisted with fitting rooms and stock of all shipment.
oGreeted guests and introduced new products.
PUBLICATIONS
Queer Indigenous Girl - Issue 3: Our People, Our Strength (Poetic Article)
Queer Indigenous Girl - Issue 4: Liberation (Poetic Article)
EDUCATION
Bunker Hill Community College September 2018 – May 2019
Major: Culinary Arts
Bunker Hill Community College June 2020 – PRESENT
Major: Computer Specialist
SKILLS
Microsoft Office suite Intermediate
Google suite Intermediate
Trilingual: English Fluent, Chahta/Choctaw Intermediate, and Japanese Intermediate
CERTIFICATIONS/LICENSES
Corporate Emergency Response Training -AMERICAS Non Pets At Work
IDF and MDF Access Escort Process
Corporate Security Area Access Manager (AAM)
Global FGBS & GREF Correction of Error Training
Amazon Code of Conduct: Confidentiality
Corporate Security - How to Register a Visitor Using RightCrowd
Amazon Security Awareness (ASA) 2021
Amazon Security Awareness (2020) (EN)
Amazon Security Awareness (ASA) 2020/21 - InfoSec CDO
Amazon Corporate Security - RightCrowd Access Management Training with Teams
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