RISHABH TALWAR

North York, ON 431-***-**** adwe3u@r.postjobfree.com

Professional Profile

skilled professional with a passion for providing excellent customer service. Proud of expertise in offering product and service suggestions. In order to use my experience, I'm looking for a demanding position in customer service.

a willingness to put in the necessary effort to achieve objectives while leveraging intellectual and analytical abilities. Ready to put in a lot of effort for the organization's development, as well as to improve management and communication abilities.

SKILLS

Good teamwork and solid work habits on an individual basis

Listening attentively, Polite, Enthusiastic

Bilingualism

Team player with strong interpersonal skills

Networking and sales abilities Outstanding communication and teamwork abilities

Be familiar with Microsoft Suites applications Be knowledgeable about cashiering responsibilities and how to use a POS system.

EXPERIENCE

Fraserview Banquet Hall

Assistant Manager October 2022- Currently

Organize separate activities that occur in a firm in an orderly manner to make sure that everything goes on smoothly in the firm.

Ensure that customer needs are met without breaching company rules or going against the interest(s) of the company.

Pay attention to every single detail that may pose a problem to the effective running of the firm’s daily activities and suggest/develop solutions for each problem.

Supervise other employees’ works to ensure that they are carried out effectively to attain the organization’s goals/objectives.

Prove administrative support to top managers of the organization.

Take care of staff welfare like making sure that workers are paid accordingly and as when due.

Conduct staff trainings as at when due to always ensure enhanced performances and quality delivery.

Skip The Dishes Restaurant Services

Customer Service Representative September 2020 to September 2022

Maintaining a positive, empathetic, and professional attitude toward customers always.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Processing orders, forms, applications, and requests.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Hilton Winnipeg Airport Suites - Night Auditor March 2019- September 2022

Able to perform moderately complex mathematical calculations without error.

Able to read, listen and communicate effectively in English, both verbally and in writing to meet business needs.

Able to access and accurately input information using a moderately complex computer system.

Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

Good interpersonal skills to provide overall guest satisfaction.

Able to work under pressure and deal with stressful situations during busy periods.

EDUCATION

Manitoba Institute of Trades and Technology

Winnipeg, MB August 2018 to June 2020

Hotel and Hospitality Management

Certificates

WHMIS

First Aid and CPR/AED level C

Food Handling

Class 5F Driver license

References Available on Request. Able to Relocate if needed.

Contact this candidate