Sales Associate Part Time
Resume:
EILEEN M. SCHMIEDER
adwe3a@r.postjobfree.com
OBJECTIVE
I am searching for a part time position in a positive, energetic atmosphere. I enjoy working with people and like to maintain an upbeat attitude!
EXPERIENCE
PRC
Interviewer January 2020 – March 2023
Contact people by phone who have recently been in the hospital and conduct a survey about their stay in the hospital.
Yankee Candle Company
Sales Associate May 2020 – September 2022
Assistant Manager February 2019 – April 2020
Second Asst Manager September 2004 – February 2011
Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or in assisting customers with specific requests.
Monitor sales activities to ensure that customers receive exemplary service and quality goods.
Open and/or close store, making sure all aspects of the premises are secure and safe.
Assign employees to specific duties.
Provide customer service by greeting and assisting customers, and by responding to customer inquiries and complaints.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
Pay Pal
Disputes Specialist September 2009 – June 2011
Confer with customers by phone or email to assist in filing a dispute or resolving a dispute previously filed
Obtain and examine all relevant information to determine validity of dispute and determine possible causes
Keep records of customer interactions, recording details of inquiries, complaints or comments as well as actions taken.
Follow-up to make sure that appropriate actions were taken to resolve customer’s dispute.
Refer unresolved customer complaints to designated department for further investigation.
Contact customers to notify them of claim investigation results or any planned adjustments.
Newark Electronics
Account Executive April 2004 – September 2009 Remote/Work At Home Position
Manage and maintain specific, major industrial accounts by contacting new and existing contacts within the companies to discuss their needs, and to explain how these needs could be met by specific products and services.
Emphasize product features based on analysis of customers needs and on technical knowledge of product capabilities and limitations.
Answer customer inquiries about products, prices, availability, and credit terms.
Negotiate prices, terms, and delivery of products on specific bids.
Maintain customer records as well as expediting current orders and contacting customer when reorder time approaches.
SKILLS
Microsoft Word & Excel
Internet
Social Media
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