Data Entry Title Clerk

PATRICIA STAGNER

*** ****** ****, ************, **, 72076 • 501-***-**** • **************@*****.***

Professional Summary

Personable and meticulous leadership professional with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Customer-oriented and energetic team player with expertise in customer relationship management, conflict resolution, safety protocol, regulatory compliance, and time management. A dependable and courteous self-starter seeking to work with and for a company that I can utilize my skills to drive the company in a positive direction.

Education

Business Administration - Associate of Applied Science - 1993

National Education Center - Little Rock, AR

Work History

Human Resources and Payroll Administrator – August 2021 to Present

M.K. Distributors, Inc – Pine Bluff, AR

Worked closely with management and fellow employees to achieve a phenomenal employer employee relationship and environment.

Manage payroll system, employee benefits and pay information and making updates as needed.

Implemented our new payroll system (Paylocity) and benefit management (Employee Navigator) for electronic benefit enrollment.

Trained managers and employees on the use of the new programs.

Implemented a new pay structure for the delivery and warehouse departments.

Work with recruiters and temporary agencies to fill positions within the company.

Attend job fairs for recruiting.

Prepare, verify, and submit payroll to management and payroll processing company.

Track and maintain PTO request manually, then transferred and set up the company PTO tracking in Paylocity.

New employee orientation and on-boarding in person or via video call. Set up onboarding to be completed electronically, first with Employee Navigator and now in Paylocity.

Cobra, child support and garnishment information set up in Paylocity for tracking and notifications.

Coordinate, maintain, and update documents for commercial insurance, including but not limited to MVR and DOT. Also set up for tracking and notifications in Paylocity.

Complete yearly Arkansas Drug Free Workplace renewal application, schedule and track pre-employment and random drug screens required by the program to maintain a discount on commercial insurance policies.

Benefit billing and reconciliation monthly.

Prepared and submitted yearly workers compensation audit.

Uniform issuing, tracking and inventory.

Ensure funding and upload for 401k plans each payroll.

Maintain employee digital files in Paylocity and company server.

Prepare and enter payroll journal entry each pay run.

End of month payroll accruals and reconciliation of payroll accounts.

Worked with benefit brokers and held open enrollment event each year for all employees.

Created and implemented the Safety Program, monthly safety training. passed inspection and documentation requirements 100%.

P. Stagner pg. 2

Office Manager/Payroll/Estimator - October 2018 to August 2021

Puroclean of Little Rock, LLC - North Little Rock, AR

Managed day-to-day operations in billing, estimating, collections, also work closely with TPA's and adjusters on providing required information and paperwork for customer claims.

Complete First Notice of Loss (FNOL) documentation. Prepare job paperwork for crew/estimator. Enter estimates. Maintain all the job file documentation. Maintain job file communications. Confirm subcontractor activity. Complete job file documentation.

Manage and monitor third-party program status. Manage and monitor National Accounts Program status. Manage maintenance of Franchise- specific compliance documentation.

Prepare and conduct performance reviews. Ensure required tasks are completed for weekly staff meeting. Ensure all office staff daily/weekly reports are turned in on-time; summarize daily/weekly performance. Train office staff on job file management and software. Oversee file system, administrative, and accounting activities recruit and hire office staff. Maintain employee documentation. Perform new employee orientation.

Perform payroll tasks, including processing payroll documents, performing payroll administration, and reporting, and administering payroll taxes. Manage invoicing. Manage and audit customer payments; perform bank deposits. Manage petty cash. Manage Accounts Receivable (A/R)/collections process. Manage Accounts Payable (A/P) and audit vendor invoices/bills; approve for payment. Manage bookkeeping.

Perform bookkeeping activities and distribute financial reports.

Office Manager/Title Clerk - February 2005 to October 2018

J & M Wholesale - North Little Rock, AR

Processed accounts receivable and accounts payable. Assisted in all areas of administrative work including data entry, receptionist duties, and file organization. Performed complex general accounting functions including preparation of journal entries. Responsible for stocking in inventory, writing checks to sellers and auctions, monitoring inventory on hand, all vehicle title paperwork, and forms also entries for selling vehicles to dealerships and auctions. Bank deposits daily. Insurance verification, month end reports and closing.

***REFERENCES UPON REQUEST***

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