Service Representative Office Assistant
Resume:
Jacob Ryan Garcia
Chandler, Arizona 85225
adwe0e@r.postjobfree.com
OBJECTIVE
To obtain a responsible and challenging position within a progressive organization, where my work experience will have valuable application QUALIFICATIONS
Able to type 30+ wpm and knowledge of PC's including Microsoft Office Suite Customer service driven with a focus on building and maintaining client relationships
Motivated team player who understands efforts needed to achieve success and exceed goals
Familiar with office environment and also very knowledgeable with stocking and inventory control
EMPLOYMENT
July 2015 to G-2 Development, Phoenix, Arizona
Present Office Assistant
Communicates with customers, employees and other individuals to answer questions, disseminate or explain information. Take orders and address complaints. Compile, copy, sort, and file records of office activities, business transactions and other activities. Operate office machines, such as photo copiers and scanners, facsimile machine and voicemail systems. Maintain and update filing, inventory, mailing and database systems, either manually or using computer. Review files and records.
August 2013 to Aetna, Phoenix, Arizona
June 2015 Member Service Representative
Communicate with members and hospital faculty assisting them with prescription purchases and benefit information. Also speak to hospitals regarding benefit coverage seeking payable operations and prescriptions. Member services have access to the full benefit account whether operations or surgeries would be covered in assistance to hospitals.
November 2011 to Safeway, Phoenix, Arizona
July 2013 Customer Service Rep
Answered a high volume of telephone calls from customers regarding products, returns and charges to accounts, Maintained contact and followed up on problems that required special handling, Researched and responded to customer inquiries and explained transactions to their satisfaction, Recognized by customers who appreciated my extra efforts, Assisted stores in the selection of products and ordering inventory. Audio Express, Chandler, Arizona
February 2003 to
September 2003 Retail Salesman
Greet and assist each customer with their wants or needs. Open and close cash registers, perform tasks such as counting money, separating charge slips, coupons and vouchers, balancing cash drawers, and making deposits. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. Compute sales prices, total purchases and receive process cash or credit payment. Recognize security risks and theft. Answer questions about products. EDUCATION
May 2003 Conservatory Of Recording Arts And Sciences, Tempe, Arizona Certificate Of Recording Engineering
May 2002 West Mark High School, Chandler, Arizona
Diploma
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