Customer Service Executive Chef
Resume:
Aaron Gregg
Superior, CO ****7
adwdyg@r.postjobfree.com
QUALIFICATIONS/SKILLS
• Excellent customer service skills and very effective at resolving customer complaints or issues.
• Strong business and sales experience.
• Very motivated self-starter looking to advance career.
• Years of experience working efficiently in stressful, high pressure situations.
• Very strong written and verbal communication skills.
• Ability to multitask and work efficiently.
• 6+ years of experience running every aspect of a successful business.
• Experience working on computers and staying organized with customer correspondence. EMPLOYMENT HISTORY
Owner/Executive Chef, (06/2016-06/2022)
Dos Gringos Food Truck and Catering Company
• Created a rotating menu and execute all aspects of prep and production.
• Maintain lower than industry-standard food cost for regular service and catering events.
• Work with clients to customize menus and custom packages for all events.
• Oversee the execution of food prep during service while maintaining the highest standards.
• Conduct daily email correspondence regarding bookings, licensing, outside vendors, customer satisfaction, and catering contracts.
• Managed a team of staff to ensure a consistent and quality product while nurturing a fun and effective working environment.
Head Baker/Shift Manager, (01/2016-01/2017)
Heidi’s Brooklyn Deli, Brighton, CO
• Baked all bread, bagels, and cookies from scratch, daily, while following company recipes and procedures.
• Took customer orders and made food while ensuring exceptional service.
• Assigned daily prep duties and tasks to employees.
• Trained kitchen staff.
• Did inventory checks and placed food orders when needed Lead Catering Cook/Room Service Line Cook, (07/2014-11/2015) The Children’s Hospital Colorado, Aurora, CO
• Responsible for overseeing and facilitating the execution of all aspects of daily events from food preparation and cooking, to banquet arrangement and setup/break down.
• In charge of keeping an inventory of products and ordering supplies/food needed for upcoming parties while maintaining food costs.
• Create custom menus with the executive chef according to customer specifications.
• Cover hot, cold, and expo positions on room service line when needed due to coverage issues or call-outs.
• Gained extensive knowledge of dietary restrictions and food safety to ensure the health of sick children.
Room Service/Short Order/Pizza Oven Cook, (12/2013-07/2014) University of Colorado Hospital, Aurora, CO
• Worked in room service and maintained exceptional cleanliness to ensure safety of patients.
• Added to my knowledge of food allergies and dietary restrictions that was imperative to understand in a hospital facility.
• Cooked on line in both cafes, interacting face-to-face with customers, and created meals from scratch, on the spot.
Fence Contractor, (09/2012-12/2013)
Leroy’s Custom Fences, Louisville, CO
• Assisted owner with customer bids and pricing of supplies.
• Did repairs and built custom fences to customer specifications. Line/Banquet/Garde Manger Cook, (02/2012-08/2012)
Westin Hotel, Denver, CO
• Prepared food and beverages for parties and events of up to 500 people in a timely and organized manner.
• Designed and created garde manger and banquet displays.
• Worked 1-man line for room service and breakfast restaurant during busy months. Line/Pantry/Banquet Cook, (09/2011-03/2012)
Panzano at the Hotel Monaco, Denver, CO
• Worked on line and pantry in an open kitchen ensuring customer satisfaction and quality.
• Learned from one of the most successful chefs in the Denver area, specializing in Italian cuisine.
• Adjusted to a seasonal menu with ease, and was taken to offsite events to promote restaurant and menu.
Line/Prep Cook, (12/2010-10/2011)
Snooze, Denver, CO
• Worked line in a restaurant that would put out over 900 covers on an average Saturday/ Sunday.
• Prepped food for the line with a menu that would change every 3 months.
• Assisted chefs in creating daily pancake specials and learned about the importance of food cost.
EDUCATION
• Johnson and Wales University, Denver, CO
Associate in Science, Culinary Arts, 2012
REFERENCES
JP Krause: Executive Chef, The Children’s Hospital Colorado (Aurora, Co) 303-***-**** Wil Blackmore: Chef (Denver, Co) 720-***-****
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