Cassaundra Irick
Custodian - Waitress
Westland, MI 48186
***************@*****.***
Organized, independent worker with strong management skills. Detail-oriented and able to learn new tasks quickly and effectively.
Authorized to work in the US for any employer
Work Experience
Head Waitress
Scrambler Marie's - Canton, MI
June 2017 to Present
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation. Completed opening and closing checklists, including emptying trash,and polishing silverware. Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness. Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options. Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution. Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating. Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction. Calculated charges, issued table checks and collected payments from customers.
Custodian
Enviroclean - Eastpointe, MI
May 2017 to January 2018
Cleaned in and around the buildings, prioritizing safety at all times. Thoroughly scrubbed and cleaned bathroom fixtures and partitions. Dismantled, cleaned and replaced light fixtures. Washed and spot- cleaned files, desktops, office glass, partitions, doors and walls. Inspected facility and grounds and picked up any trash. Spot cleaned furniture and carpet. Operated compactors and balers to discard cardboard boxes and trash. Cleaned building floors by sweeping, mopping, scrubbing and vacuuming. Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events. Scrubbed, top-coated, buffed and varnished hard floors. Sanitized bathrooms, showers and locker rooms. Kept janitorial closets clean and organized. Properly labeled and diluted all cleaning solutions. Dusted all furniture and fixtures thoroughly and carefully. Server
Hops and Barley bar & grill - Melvindale, MI
August 2014 to June 2016
Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Promptly served all food courses and alcoholic beverages to guests. Answered questions about menu selections and made recommendations when requested. Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer. Correctly calculated charges, issued bills and collected payments.. Maximized table turns and rotated seating for maximum guest satisfaction. Promptly and consistently reset table with spotless service ware
Server
Bill's Ham Place - Lincoln Park, MI
July 2012 to November 2014
Transported all dirty tableware from dinning room to dish-washing area for proper cleaning. Stocked and maintained silverware, linen and condiments. Greeted guests in a pleasant courteous manner. Provided high quality service. Diligently cleaned, sanitized and organized food speed racks, food bins, dry storage racks and chemical storage room. Stocked deliveries in a timely and safe manner. Quickly and thoroughly swept and mopped, removed trash and cleaned and stocked restrooms. Cleaner
Veteto's Cleaning Company - Monroe, MI
March 2007 to October 2010
Dusted and mopped all hard surfaces. Cleaned venetian blinds, including washing and vacuuming them. Scraped gum off of hard surfaces and carpet. Stripped, sealed, finished and polished floors. Notified building managers about needed repairs and replacement equipments. Maintained all janitorial equipment in a clean, safe a operable condition. Safely operated equipments such as vacuum cleaners, floor buffers and carpet machines.
Education
Diploma
Garden City High School - Garden City, MI
Skills
• Cleaning
• Housekeeping
• Serving Experience
• Customer Service
• Organizational Skills
• Training
• Food Handling
• Commercial Cleaning
• Custodial Experience
• Assembly
• Packaging
• Floor Care