Briona S. Pittman

Washington, DC *****

Mobile: 202-***-****

Email: adwdw6@r.postjobfree.com

Active TS/SCI Clearance

QUALIFICATION SUMMARY-

Over 7 years of administrative experience with increasing responsibilities to include areas of: administrative laws, policies, regulations. Knowledge of management practices, processes, principles, and theories used to conduct studies and formulate solutions to enhance productivity and efficiency. Dedicated to successful mission completion by ensuring team building, attention to detail, and reliability. Recognized for successfully working with diverse multi-functional teams in a fast-paced environment.

PROFESSIONAL EXPERIENCE-

Records Manager Executive Secretary

Noetic Strategies/ Department of Defense Research and Engineering

January 2023- Present

Washington, DC

Support the Technical Director for Special Activities.

Responsible for conducting all aspects of records management for the organization, to include directly supporting the Government records management official.

Provide support in maintaining the organization's program for records management; ensuring every office has both hard copy and electronic file plans; proper file structures, storing, tracking, and managing R&E records; ensuring proper life cycle of records to include maintenance and disposition of records, unscheduled records, and non-records; organizing records according to governing regulations to ensure compliance; assisting with file migration as required; and preparing for records management audits, among other duties as assigned.

Manage paper or electronic filing systems, recording and verifying information, updating paperwork, or maintaining documents, such as correspondence and other materials.

Maintain and entering information into databases.

Type and distribute meeting agendas, notes, routine correspondence, or routine reports or take meeting minutes.

Proofread documents, records, or other files to ensure accuracy.

Monitor and maintain office supplies and equipment for CCF.

Serve as the CCF Office Manger POC.

Provide executive administrative assistance to the Technical Director including coordination with external organizations for meeting requests, logistical coordination and speaking engagements using sound judgment, initiative, and independent action.

Collaborate with team members to ensure communication is consistent between team members while accomplishing tasks such as managing calendar(s), greeting and escorting visitors, submitting, and verifying JPAS request, submitting executive Motor Pool request for senior executive staff, and submitting visitor access link for external visitors.

Deal with all levels of the organization and key customers, some at the SES and Flag Officer level, with a high level of tact and diplomacy.

Arrange hotel and travel accommodations and process claims using the Defense Travel System (DTS).

Serve as the administrative point of contact for government staff personnel in a sensitive compartmented information facility (SCIF) using comprehensive knowledge of Office of the Secretary of Defense missions, policies, and operations.

Compose responses to routine inquiries and assist the Deputy Director in communication with his subordinates.

Follow administrative, confidential, and sensitive data guidelines.

Staff Assistant II

Tuvli LLC Contractor / Department of State CSO (Conflict Stabilization Operations)

March 2021-January 2023

Washington, DC

Participated in the formulation and implementation of DOS and USG programs that are designed to foster rapid transitions to democracy in post-conflict states and assists in the development of policies and programs that support transitional governments in their moves toward an increasingly democratic society.

Advised the EX Director in the optimal allocation and utilization of resources throughout CSO, including resources allocated for the support of major new program initiatives as well as ongoing operations. Provides guidance to CSO managers to ensure that resources, including staff, facilities, and contractor services, are utilized in a manner that ensures the efficient and effective accomplishment of the CSO mission.

Directly supported Region Directors and Deputies as well as team leads within CSO.

Provided training and expertise to other CSO staff on appropriate protocol, processes, and procedures.

Experienced analyzing and evaluating programs or operations to improve management support services by coordinating various programs and providing in depth information to various employees throughout CSO. This is done by hosting brown bags, meetings and sending out regulations as it pertains to any of the programs that I manage.

Drafted, coordinated, and cleared new policies and procedures for more efficient paper flow and status tracking. Once cleared, ensure that new policies and procedures are disseminated to and adhered to by Bureau staff.

Analyzed, drafted, edited, and prepared a wide variety of memos, proposals, policy recommendations, official correspondence, reports, and other documents of a highly sensitive nature directed to the CSO for decision, clearance, or endorsement.

Kept the CSO leadership informed, always, of the latest developments in matters that require their immediate and urgent attention, using phone, e-mail, mail, and impromptu meetings to both receive and quickly transmit essential information.

Ensured responsible staff is kept apprised of action items required of and by CSO leadership.

Drafted, edit and compile information for newsletter, emails, and other formats from region office teams for producing material for CSO leadership (FO).

Provided guidance to CSO staff (drafters) and management on content, formatting, clearance process, etc., through periodic training seminars and during daily operations.

Facilitated internal meetings, training sessions, and discussions related to CSO administrative policy and procedures.

Established and maintained liaison with senior management officials throughout CSO and the Department to share information about CSO management programs, policies, and best practices and to identify opportunities for integrating related efforts and for leveraging resources across program and organizational lines wherever possible, in pursuit of common objectives.

Managed the Awards Program for CSO Department of State bureaus.

Drafted position descriptions, reports, and memorandums for management. Advise managers on the classification process, and how these standards are used to classify and grade positions. Review Bureau submissions on classification requests, ensuring that Department, OPM, and CSP policies, rules, regulations, and operating procedures, participates in desk audits, prepares position descriptions, and provides guidance regarding position classification guidelines.

Participated in the formulation of overall office and bureau-wide policies affecting both technical and administrative functions. Advises and assists the EX Director in ensuring that bureau-wide policies are implemented in a consistent manner throughout CSO. Works directly with Office Directors, Deputy Directors, and EX personnel in ensuring their understanding, acceptance, and support for new or modified policies. Develops implementation plans for new or modified policies for approval of the bureau's Front Office and ensures that policies are implemented in a timely manner.

Drafted papers, reports, and briefings for the Front Office and EX Director. Attends meetings with the CSO EX Director/Deputy Director where topics of a sensitive nature are discussed including topics involving personnel decisions.

Facilitated administrative arrangements for meetings, conferences, travel, etc., applying familiarity with the responsible officials' schedules, commitments, and areas of responsibility.

A central part of my tasking is to keep track and processing award actions for current CSO employees. This is done by maintaining a spreadsheet of all processed and non-processed awards. Once the information is compiled it is presented orally to the Deputy Director and Executive Director of CSO/EX.

Prepared travel through E2 travel system when preparing for A/S, Directors, Deputy Directors, and Office Staff travel.

Provided training and expertise to other CSO staff on appropriate protocol, processes, and procedures.

As required, attended meetings with CSO leadership, takes notes, and conduct required follow-up.

Served as a backup for travel-related logistical arrangements for the CSO leadership.

Drafted and submit travel cost calculations.

Managed CSO paper clearances daily.

Served as the CSO FOIA point of contact.

Served as the specialist for CSO records management.

Served as the point of contact for CSO SharePoint.

Served as the point of contact for Congressional Notifications.

Sr. Executive Assistant

Avantus Federal Contractor/ Department of Defense (ISA) African Affairs

December 2019-May 2021

Washington, DC

Formulated and refine multiple standard operating procedures, processes, and work products/templates based on their subject matter expertise and independent assessments. These decisions are the basis of the daily business operations of the offices, but also represent the overall strategic engagement plans of their clients. Tasks will require impeccable judgement, discretion, a thorough knowledge of the business operations and plan, and empowerment by their clients.

Served as primary point of contact and liaison with senior DoD leadership for interpreting proposed policies and operating practices, DoD Directives, Instructions, Publications & Manuals, and providing expert recommendations to the DASD(P), Principal Director, military assistants, and other Senior Executive Service and Flag/General Officers and their staffs.

Created Excel spreadsheets and other databases to compile, track, summarize, and report the status of various documents and projects.

Ensure conformance with established guidelines; provide timely feedback and status upon request.

Provided input to and communicate with various military assistants, Chiefs of Staff, OSD Protocol, Pentagon Force Protection Agency, and subordinate organization personnel to guide and direct daily operations and provide inputs into strategic plans.

Provided liaison with the Secretary of Defense/Deputy Secretary of Defense, OSD Protocol, Pentagon Force Protection Agency, subordinate offices, other DoD agencies, and industry and academic institutions to ensure ongoing, effective business operations.

Served as subject matter expert in interpreting Joint Travel Regulations (JTR) and facilitating compliance with Foreign Clearance Guide to plan and coordinate travel in conjunction with the DASD(P) activities; review travel authorizations and vouchers; arrange necessary passports and visas for official travel.

Managed and maintain the complex calendars and schedules of DASD(P) senior personnel and resolve conflicting priorities and orchestrate changes to the calendar, as required, that may include coordination, verification, and scheduling of meetings with senior government personnel, congressional members and staff, industry, and academia personnel.

Planed, coordinated, and confirmed logistical support (transportation, badges, security clearance paperwork, audio visual support, etc. for meetings held in conjunction with the DASD(P) activities; escort, greet, and provide information supporting visits to the DASD(P).

Organized and maintain filing system and reference binders for the principal officers.

Performed routine office tasks, including filing, photocopying, scanning, and transmitting messages

Provided a daily read-ahead book with information for the next day and next week activities for the DASD(P) prior to the end of the duty day; maintain electronic copies, and paper as directed by the Government, of files of all office documents including letters, memos, reports, and briefings.

Coordinated office administrative functions including office security administration, office space management, processing security clearance and visit requests for OUSD(P) personnel and visitors, scheduling office events and ordering supplies. Should have experience in administrative support and working knowledge of DoD security procedures.

Administrative Support /Operational Specialist

Avantus Federal / Department of Defense (LMO) Logistics Management Office

September 2019-December 2019

Alexandria, VA

Implemented and manage an effective and efficient Support Agreements (SA) Program that enhance mission accomplishment and protect OIG resources.

Reviewed and provide feedback for the Inspector General Instruction 4000.19 to the LMO Director.

Developed a metrics for accountability of OIG Support Agreements (SA).

Determined if all SA were reviewed, at a minimum, triennially.

Created a records management system for active and inactive Support Agreements (SA).

Kept the LMO Director advise on the way ahead for the Support Agreement Program (SA) and informed about the expired Support Agreements (SA) and follow up with the director to expedite necessary actions and final settlement of issue.

Coordinated the review of all Support Agreements (SA) with the Components to determine if they require renewal, modification, or termination.

Assisted with training certification closeout for lead DCIS agents and supervisors.

Met with LMO Director and DCIS executives to discuss processing procedures and potential roadblocks in the support agreement program.

Developed a repository for Support Agreements (SA) to the LMO Director's standard on SharePoint.

Assisted the Facilities Team in support agreement processing.

Assisted LMO personnel with security procedures within the workspace.

Used a variety of communication and information systems word processing, email, excel spread sheets. Employ a variety of systems (e.g., Internet, SharePoint) to access, search and manipulate data.

Met with Support Agreement Managers for Andrews AFB & the LMO Director to gain insight on day-to-day program issues.

Drafted, edited, Standard Operating Procedures (SOPs) to support management in implementation of agency policy.

Conducted face-to-face meetings with DIA Director, Office of Logistics and Global Readiness & DIA, Senior Program Manager as well as LMO Director to discuss Support Agreements on a receiver level.

Assisted with Facilities, Sustainment, Restoration, and Modernization Council Charter and meeting.

Assisted with submitting the results of the most recent OIG Safety Inspection.

Demonstrated intermediate skills in office software, specifically: Microsoft (MS) Word, MS Excel, and MS Outlook.

Administrative Support Specialist

Avantus Federal / DoD (IGD) Information Governance Division

December 2018-September 2019

Alexandria, VA

Prepared General Record Schedules for submission to the National Archived for review.

Perform records management duties supporting the records custodian and utilizing electronic records management system.

Performed component level records management duties supporting the records custodian and utilizing electronic records management system.

Ensured that records were maintained according to the OIG retention schedules and policy.

Ensured that the permanent records were preserved and transferred to NARA, as provided by the OIG Records Disposition Schedules.

Ensured that temporary records were no longer needed in current office spaces that were destroyed or retired, as set out by the OIG Records Disposition Schedules.

Prepared required forms used to retire or retrieve records to and from a records center.

Drafted, processed, and tracked official correspondence, via email or official memorandum, and monitor related inquiries and responses.

Used a variety of communication and information systems such as, word processing, email, Visio, spreadsheets. Employ a variety of systems such as Internet, SharePoint to access, search and manipulate data.

Provided weekly and monthly status updates on activities and deliverables. Produce ad-hoc reports, briefings and presentations as needed.

Developed recommendations for standardizing and improving processes, products, and aid with implementation of improvements.

Facilitated and supported working group sessions, forums, meetings (ZL and IMO), training sessions, interviews, and server migration activities.

Drafted, edited, Standard Operating Procedures (SOPs) to support management in implementation of agency policy.

Implemented and modified administrative systems/procedures and record keeping systems to facilitate coordination of the work of the office with both internal and external groups.

Produced a variety of written documents utilizing varied advanced word processing, spreadsheet, and presentation software functions.

Received, researched, analyzed, and prepared a variety of administrative, special, and recurring one-time reports and retrieve data on issues relating to operations.

Responded to inquiries and problems of an administrative nature not requiring technical and non-technical knowledge.

Redesigned OIG IGD (Information Governance Division) web development website.

Submitted monthly supply list for office along with creating weekly supply checklist.

Met with Chief Officer weekly basis to discuss weekly task and to provide feedback.

Designed a crawling/journaling log for ZL.

Designed a PST migration flow chart and a hot button tracking chart.

Updated OIG online phone directory and IG locator and submit information to the agency of point contact to update OIG Locator online.

Designed draft lay out for a new SharePoint site.

Designed Visio layout for SharePoint site.

Followed mandated IGD requirements on the records management process for NARA.

Maintained the Chief Officer daily calendar, established top priorities, scheduled meetings and appointments

Ordered office supplies and issued trouble tickets for inoperative office equipment.

Correspondence Analyst

Avantus Federal/ Department of Defense Office of the Under Secretary of Defense

October 2018- December 2018

Pentagon Arlington, VA

Coordinated staff action packages through CATMS, and ensure appropriate external coordination, when appropriate.

Managed and controlled staff correspondence actions.

Established and maintained an effective suspense control database system to ensure proper processing of correspondence, documents and other report actions.

Provided daily support to (SOLIC) Special Operations Low Intensity Conflict Office.

Assisted in scorecard updates on a weekly basis for (SOLIC) Special Operations Low Intensity Conflict Office on new and old action taskers.

Assigned unclassified and classified tasker's in CATMS and checked CATMS in box daily in both NIPR Net and SIPR Net.

Served as an official point of contact for incoming correspondence preparation and review.

Analyzed incoming and outgoing case files to eliminate duplicate and conflicting responses related to similar topics.

Created and maintained action tasker's in CATMS action tasker's system.

Author and edited a variety of correspondence to include memorandums, instruction and policies.

Scheduled conference rooms and kept track of agendas and meeting minutes.

Participated in conferences and meetings regarding plain language and attended the Department's Executive Secretariat meetings.

Provided daily mail distribution, sort, and delivery pick up from (USD) Under Secretary of Defense office and (ESD) Office Executive Services Directorate.

Assigned White House bulk correspondence to (SOLIC) Special Operations Low Intensity Conflict Office.

Used a variety of communication and information systems word processing, email, excel spread sheets. Employ a variety of systems (e.g. Internet, SharePoint) to access, search and manipulate data.

Provided daily updates to the Director and Chief Officer for weekly reconcile reports.

Supported aspects of processing issuances, FOIA requests, GAO taskers, and OIG audits.

Established and maintained contact with agencies and organizations to obtain and share information from DCIS, WHS, Policy & Oversight, SPO and other components.

Implemented and managed an effective and efficient (SA) Support Agreements Program that enhanced mission accomplishment and protected OIG resources.

Communicated to the Director's preferences by developing guidance to assist staff in completing actions.

Prepared work products for the Director's signature and use.

Made travel arrangements within the Defense Travel System (DTS).

Demonstrated intermediate skills in office software, specifically: Microsoft (MS) Word, MS Excel, and MS Outlook.

Maintained a file of correspondence and events of which he/she should know, and upon his/her return, brings such matters to the Chief's attention.

Administrative Support Specialist

Avantus Federal/ Department of Defense Audit and Oversight

August 2018- October 2018

Mark Center, Alexandra, VA

Maintained the Assistant Inspector General daily calendar, established priorities, scheduled meetings and appointments, accepted or declined invitations, and arranged for substitute representation based on knowledge of workload, current issues, and unwritten policies and practices.

Reviewed and processed incoming correspondence as required.

Reviewed and tracked priority correspondence and documents prepared for signature.

Analyzed administrative processes, identify inefficiencies, and recommend plans to improve efficiency, accuracy, and quality of service.

Gathered background material, files, and reports to assemble for incoming requests.

Attended weekly meetings for (AO) Audit and Oversight along with Research & Engineering meetings.

Used a variety of communication and information systems word processing, email, excel spread sheets. Employ a variety of systems (e.g. Internet, SharePoint) to access, search and manipulate data.

Coordinated office administrative functions including office security administration, processing security clearance and visit requests for OIG personnel and visitors, scheduling office events, scheduling office interviews for the Assistant Inspector General.

Completed weekly activity report (WAR) using Defense Ready.

Screened visitors and directed phone calls from higher organizational levels to the appropriate party.

Retrieved files based on knowledge of the filing system.

Reviewed material to be filed, ensuring that document is complete before filing.

Managed and track travel requests, which include inputting travel authorizations, vouchers, local vouchers, and corresponding documents into the Defense Travel System (DTS) as needed.

Arranged for appropriate conference rooms/facilities and prepare meeting places in accordance with acceptable protocol and security procedures such as seating arrangements and security verification.

Managed various administrative processes within the office and ensuring that procedures meet office needs and are consistently understood and followed by staff.

Drafted, coordinated and reviewed meeting minutes, one-pagers, standard operating procedures (SOP), briefing books, and other internal and external documents.

Meet established guidelines, standards, and goals for researching, analyzing, drafting, reviewing, coordinating, and publishing OIG corporate policy.

Demonstrated ability to prioritize and organize simultaneous workflow duties.

Demonstrated intermediate skills in office software, specifically: Microsoft (MS) Word, MS Excel, and MS Outlook.

Maintained a file of correspondence and events of which she should know, and upon her return, brings such matters to the Chief's attention.

Accountant Clerk

CGI Federal Contractor/ Department of State Washington Passport Agency

March 2018 - August 2018

Washington, DC

Reviewed passport applications and numerous supplementary application forms.

Reviewed reconciliation of daily reports.

Verified that each transaction matched the application tender selected in the (TDIS) Travel Document Insurance System.

Prepared daily and monthly activity reports.

Notified The State Department of any fraudulent activity that may have appeared on applications.

Verified proper identification of each applicant who submitted new or renewal passport forms.

Used databases, intranet, and SharePoint sites to review delinquent checks, submit daily deposits, report shortages of overages, and other required reports.

Used a variety of communication and information systems word processing, email, excel spread sheets Use Microsoft Office 2010 productivity software (Word, Excel, Access, PowerPoint, and Outlook) to prepare documents.

Restocked and tracked supply inventory on a monthly basis.

Supervised and trained personnel in various cashier task and duties.

Performed counterbalance verifications with the counter management.

Ran daily, weekly and monthly reports for all transactions.

Monitored for fraud and assist in resolving any discrepancies or inaccuracies.

Entered deposits into banking system (i.e. OTCNet).

Ensured proper record retention.

Demonstrated ability to prioritize and organize simultaneous workflow duties.

Demonstrated ability to manage a money handling process and train lower-level Cashiers on duties and workflow.

Demonstrated intermediate skills in office software, specifically: Microsoft (MS) Word, MS Excel, and MS Outlook.

Clinical Operations Rep.

Children's National Hospital

October 2016 - March 2018

Washington, DC

Verified insurance eligibility using applicable eligibility system.

Notified parents for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments.

Discussed co-payment, deposits, payment in full, or past due balance collections with parents prior to scheduled appointment in a professional and courteous manner.

Maintained office files and office supplies at PAR levels, faxed, scanned. Also helped to assist with processing time and attendance.

Monitored, maintained and prepared reports for DOH (Department of Health).

Managed office supplies, processed invoices, organized office and supply room.

Managed account balances to discover outstanding debts, retrieved data input in the accounting system to ensure accuracy of final bill and inputted charges if charges are missing.

Maintained a clean reception area, including lounge and associated areas.

Greeted numerous visitors, including VIPs, vendors and interview candidates.

Use Microsoft Office 2010 productivity software (Word, Excel, Access, PowerPoint, and Outlook) to prepare documents, listings, tables, briefings, and worksheets.

Obtained required consents for department & ensure distribution of compliance related

materials (i.e. HIPPA Privacy Notice, Patient Rights).

Responded to patient portal work lists (i.e. appointment requests, fax queues, email requests).

Collected and recorded co-payments, deposits and payments in full and provide payer with receipt.

Helped the department to reach 85% of their collection target for the department.

Maintained departmental requirements regarding cash controls and collections.

Maintained office files and office supplies at PAR levels.

Answered telephone and addressed caller needs appropriately.

Met department standards relative to ACD policies if applicable.

Managed voice mail messages within same business day.

Merchandise Clothing Stylist Part-Time

All Saints

November 2014 - September 2017

Washington, DC

Always provided unsurpassed customer service.

Partnered with store management team and district manager to execute store events.

Implemented a system to track monthly sales and number of inquiries.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Responded to customer questions and requests in a prompt and efficient manner.

Completed all cleaning, stocking and organizing tasks in assigned sales area.

Built relationships with customers to increase likelihood of repeat business.

Ensured store actions optimize sales, merchandise investment, wage investment and minimize stock shortage.

Administrator Assistant

Office of Personnel Management

August 2011 - June 2012

Washington, DC

Assisted paralegals with gathering missing information in case files on daily basis.

Managed a wide variety of correspondence from within and outside the agency.

Advised supervisor of budgetary discrepancies or impending shortfalls, maintain budget records, monitor commitments, obligations, and funding requirements

Arranged conferences, prepared the agenda, notified the participants, and arranged other matters associated with the conference.

Gathered information from computer database software to prepare reports, memos, and documents.

Screened incoming and outgoing phone calls, mail, and faxes.

Demonstrate intermediate skills in office software, specifically: Microsoft (MS) Word, MS Excel, and MS Outlook.

Monitored and coordinated the daily operation of assigned task and action items and projects consistently staying on schedule and meet deadlines.

Obtained documents, clearances, certificates and approvals from local, state and federal agencies.

Prepared travel orders for Division personnel in accordance with applicable instructions.

Ordered office supplies and issued trouble tickets for inoperative office equipment.

Prepared/routed/reviewed/edited correspondence.

Education

Trinity University:

Contact this candidate