MMADUABUCHI IFEANYI SANDRA

No * Lucia Avenue Okwe Asaba Delta state

(+234) 703-***-****

adwdsx@r.postjobfree.com

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to apply my knowledge of hotel management practices and quality customer service tactics to a management position. I wish to work in a dynamic organization that will contribute to my professional and personal growth while I contribute to the growth of the company as well as engage in opportunities to further the company’s goals.

CORE COMPETENCIES

● Recruitment and hiring

● Employee relations

● Performance management

● Relationship building skills

● Communication and

interpersonal skills

● Compensation and benefits

● Compliance with laws and

regulations

● Employee engagement

● Conflict resolution

● Time management and

organization

PROFESSIONAL EXPERIENCE

Manager, Koboko Entertainment and Recreation company, Awka, Anambra State (May 2022 – Till Date)

Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe, secure, and legal work environment. Develops personal growth opportunities. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

• Developed and implemented strategies to optimize operational efficiency and maximize profits.

• Handled clients’ complaints and offered complimentary services to maintain high guest satisfaction rates.

• Planned and executed marketing activities to improve organization brand and increase revenue.

• Participated in financial activities such as setting rates, establishing budgets and allocating funds to departments.

• Assisted with development and distribution of marketing materials.

• Solicited and reviewed clients’ feedback and promptly resolved complaints.

• Analyzed organizational financial performance and adjusted strategies or processes as needed to improve outcomes.

• Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.

English Tutor, Girls high school, Oji river, Enugu state (February 2020

– February 2021)

English teacher at school, responsible for creating lesson plans, creating and supervising academics activities, and developing a positive learning environment for students.

• Supervised and motivated students to achieve academic goals.

• Developed instructional plans and learning materials for students.

• Created and supervised academic activities for students.

• Participated in parent’s teacher’s meetings and communicated with parents about students’ progress.

Usher, Koboko Entertainment and Recreation company, Awka, Anambra State (March 2016 – May 2022)

• Greet patrons upon entrance to the venue.

• Check tickets and provide guidance to seats.

• Ensure all patrons' needs are met.

• Seat patrons in an orderly fashion.

• Distribute programs or event schedules.

• Provide assistance to patrons with special needs.

• Ensure everyone adheres to safety rules.

• Stamp hands or give door checks to those needing to leave early but wish to return.

• Hold doors open for patrons as they exit.

EDUCATION AND CERTIFICATIONS

• National Youth Service Corps Certificate, March 2021

• University of Nigeria, Nsukka, Enugu, BSc Biochemistry, February 2020 REFERENCE

AVAILABLE ON REQUEST

Contact this candidate