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Customer Service Consultant

Location:
Durban, KwaZulu-Natal, South Africa
Salary:
5000
Posted:
April 06, 2023

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Resume:

SINENHLANHLA NOLWANDLE MZIMELA

Gender

Date of birth

Drivers licence

Nationality

Available

Languages

Female

** ******* ****

Code 8

English & IsiZulu

South African

Immediately

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PERSONAL DETAILS

CAREER OBJECTIVE

Honest, enthusiastic, reliable and self-motivated and hardworking, creative, resourceful and energetic. I enjoy accepting new challenges and thrives under pressure. I am good listener, an effective team player, a natural communicator and fast learner. Over the years of work experience she gained knowledge and skills to make a positive contribution towards the success of the organization. With that said, her interest is to be an integral part of an organization and secure a position which will help her grow professionally and individually. H2 2825 Mvuthwamini ST

Esikhawini, 3887

adwdr4@r.postjobfree.com

063-***-****

Selling products and services using solid arguments to prospective customers. Performing cost-benefit analyses of existing and potential customers. Maintaining positive business relationships to ensure future sales Greeting customers who enter the shop.

Be involved in stock control and management.

Assisting shoppers to find the goods and products they are looking for. Being responsible for processing cash and card payments. Stocking shelves with merchandise.

WORK EXPERIENCE

Position Held

Name of Employer

Duration of Employment

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Position Held

Name of Employer

Duration of Employment

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Contact number

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SALES AGENT

CCI

February 2018 - April 2020

SALES ASSISTANT

Style Fashion (Retail)

Oct 2017 - Dec 2017

Nokwanda Biyela (Store Manager)

032-***-****

Jamie Steyn (Manager)

031-***-****

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Serves visitors by greeting, welcoming, and directing them appropriately. Maintains security and telecommunications system

Informs visitors by answering or referring inquiries Working the cash register.

Interacting with customers to collect payments and provide change and a receipt for a customer's purchase.

Requesting price checks, honoring coupons and vouchers and bagging items Answer and direct telephone calls.

Communicate with customers, employees, and others to answer questions, address complaints, explain information, and take orders.

Operate office machinery, including photocopiers, scanners, telephone and voicemail systems, and computers.

Position Held

Name of Employer

Duration of Employment

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Nonhlanhla Madlala (Owner)

073-***-****

Winnie Mdunge (Store Manager)

073-***-****

RECEPTIONIST

Marvic Panel Beaters

February 2017 - July 2017

CASHIER

The Hub (Empangeni)

December 2014 - January 2015

ADMINISTRATOR

Ekasi Game Zone

December 2012 - November 2014

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Customer Service Skills

Computer Literacy

Communication

Flexibility

Teamwork

Creativity

Critical Thinking

SKILLS AND ABILITIES



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