Customer Service Assistant
Resume:
Johnson, Shavey
Dynamic character who is determined and reliable, I’m extremely resourceful with my
surroundings, and motivated by the desire to work. A compassionate personality ensures that customers/clients receive the highest quality of satisfaction. Excellent in multitasking and maintaining excellent customer service.
25 Reed Park.
Rochester, NY 14605
*************@*****.***
EXPERIENCE
St Ann’s Home, 1500 Portland Ave, Rochester, NY 14621— Cook assistant
September 9 - 2017 – December 20 2019
Through My experience at St Ann’s home, I mastered multi-tasking in a fast- paced environment while providing service for the residence, my role was to fill any Cook/Dietary position that needed assistance, the positions I filled were:
Service assistant - to break down and prepare trays for the residence’s Dining ambassador (fulltime) - A leader that directs the kitchen staff in cooking and
preparing servings for 15 -30 residents
Cook Assistant - Assistant cook that aides the main cook in the kitchen with various tasks and fills in for the main cook when faced with an emergency. During my employment I garnered a strong work ethic to withstand long periods and maneuver with product in Limited spaces, for this I’ve received recognition as one of the most valuable employees within my employment. Subway, 707 East Ridge Road, Rochester, NY 14621— Sandwich Artist
August 20 2014 - January 10 2015
My experience during my employment. I was tasked with providing excellent customer service while preparing orders to the customers satisfaction, and was entrusted with preparing next day’s stock, maintaining, closing and opening the store during both day and overnight shifts, I achieved an edge for perfection and being a professional.
SKILLS
- I’m fluent in multi-
tasking and maintaining
multiple tasks while
working.
- Excellent in customer/
client communication.
-overtly organized to keep
things in order for faster
and free flowing
movements.
-I’m a perfectionist at
heart which has allowed
me to maintain a well
dedicated focus on current
tasks.
-I’m an amazing cook,
and I can bring ideas to
the kitchen and innovate
the current standardized
quality of the food being
served.
- I learn fast and can
adapt immediately to a
fast-paced environment.
-I’m a professional and I
love to keep my work area
clean and clear of all
safety risks including food
EDUCATION
Northeast College Preparatory High School, 4115 Lake Ave, Rochester, NY 14612 —
Highschool diploma
September 2008 - February 2016.
Monroe Community College, 321 State St, Rochester, NY 14608
— associate
September 2020 - present
Unfinished took a break to seek employment
Rochester educational opportunity center (REOC), 161 Chestnut St, Rochester, NY 14604 — EMT Certified
September 2019 - January 2020
Working towards obtaining license
EXTRA EXPERIENCE
Customer Service — 7 years’ experience
My customer solutions negotiation experience, I’ve obtained from past employments of working with/for the customer until the satisfaction has been met within each interaction.
safety.
AWARDS
-honorable
recommendation
-. honor roll student 2014
-outstanding communal
citizen award 2014 - 2017
(for community service)
.
TRAITS
Determined
I show up to work on time
ready to fulfill my job to
completion
Reliable
When out of options I’m
the one guy you can
depend on during a time
of service or conflict
during working hours
Register Operator—2 years’ experience
I’m extremely familiar with all register systems within any place of employment.
Microsoft Office Programs— 9 years’ experience
I’ve obtained extensive 4-year experience using Microsoft office programs including: excel and word.
Sales — 2 years’ experience
During my years employment I’ve developed a great communication skill that assi8sted me in successfully convincing a customer to purchase merchandise and or food goods with my suggestions and reasoning skills. Inventory Management— 4 years’ experience
During my employment I’ve managed and restocked consumable items that me and my coworkers use within service day, I aided in ordering and taking inventory daily before service hours began.
VOLUNTEER WORK
Home Aid — Temporary
I served over 100 hours for community service and continued to work beyond the expectations of my assignment
House renovation— Temporary
As a part of my school’s youth outreach, I volunteered to renovate houses of the list of applicants who desperately needed help Resourceful
When left with little I can
get my job done through
sheer creative instinct to
find ways out of a unique
situation.
Discipline
I practice a set of rules to
maintain efficiency
through self-control, so
my work load can be done
within any time frame.
Public Event meal cook assistant— Temporary
During my time down south, I volunteered to help cook meals to serve any and anyone who needed food including the homeless.
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