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Danda Pani Parajuli

Curriculum Vitae

PROFESSIONALISM:

Housekeeping Manager

Motivating, Developing and directing people as they work / Communicating effectively / Housekeeping Chemicals, Tools and Equipments Expert / Giving full attention to details / Certified Task Trainer.

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CONTACT NUMBER:

+ (974-********

EMAIL:

adwdkc@r.postjobfree.com

Personal statement

A highly energetic and motivated housekeeping professional within 15 years extensive housekeeping experience including 5 years management, A proven leader who consistently exceeds cleanliness and organization goals. Confident approach able to go above and beyond for cleanliness and organization of premises. Expert in the provision of housekeeping services under the procedures and protocol of the establishment. Functional knowledge of chemical and cleaning supplies as used in a safe environment. Conversant with preparing schedules for housekeeping staff and overseeing their activities.

Key Skill

• Excellent guest relation acumen

• Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint

• Excellent communication skills, both written and verbal

• Exceptional communication skills

• Ability to set positive example for the team

• With strong knowledge of improving service performance Employment History

Terminal Standards Supervisor – HIA Airport – Qatar Airways (Sept. 2022 to Present).

> Assuring the effective and efficient delivery of the HIA 5-star cleanliness and MOPH regulated hygiene standards, across the passenger terminal complex (PTC) 24/7, by the incumbent soft services contract suppliers.

> Other operational teams across the PTC, by maintaining effective communication and engagement methods such as attending regular operational briefings, to ensure any operational issues related to soft services are resolved.

> Evaluating the content of Standard Operating Procedures (SOPs) and Risk Assessments created by the incumbent soft services suppliers, by conducting periodic audits and documentation reviews, to ensure the safe and effective delivery of soft services tasks are documented.

> Conducting regular management inspections of the PTC facilities, by performing on site visual inspections of key assets and systems, and reporting any issues to the HIA Fault Reporting Centre

(FRC), to support the MATAR Asset Management System (AMS) in delivering a world class asset base.

Identifying and implement opportunities to improve the efficiency and/or effectiveness of the soft services delivery in the PTC, by deploying continuous improvement techniques, to drive cost Free CV template by reed.co.uk

optimization whilst maintaining the highest standards of service. Soft Service Manager – Farnek Service LLC – UAE. (AUG. 2020 to Mar.2022) Responsible for the management of services and processes that support the facilities management teams and service contracts which the company has with the Project Site and involved in both strategic planning and day-to-day operations.

Areas of responsibility include:

• Automated Preventive Maintenance programs

• Setting up automated work order systems

• Procurement

• Initiating energy management systems

• Building and grounds maintenance

• Cleaning

• Health and safety

• Security

• Utilities and communications infrastructure

• Space management

Assist. Housekeeping manager – Damac Hotel & Resorts (Jun.2018 to May.2020) Responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that ensures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

>Responsible for short- and long-term planning and the management of the hotel’s housekeeping operations.

>Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans.

>Solid understanding of housekeeping and laundry supplies and pars.

>Teach employees importance of, and how to greet guests and courteously solve guest requests

>See that inspection program is consistently maintained.

>Assure all safety and security policies and procedures are followed

>Work closely with all other Departments

>Inspect some rooms daily

>Experience purchasing linens and housekeeping supplies

>Work closely with vendors to assure proper pricing, delivery, and maintenance

>Ensures proper staffing levels for customer service goals

>Coach and counsel employees

Housekeeping quality controller at Total Care Facilities Management Company. Since 12-2015 to Jan

– 2018.

Housekeeping Supervisor at GRAND HYATT HOTEL DUBAI from 16 March 2011 to 30 November 2015.

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PROFESSIONAL ENHANCEMENTS (TRAININGS UNDERTAKEN)

TRAIN THE TRAINER.

Health & Safety (NEBOSH IGC certified)

Managerial Skills.

Certified as Trainer in ABC’s of Housekeeping.

Successfully completed the course “Foundation of Leadership” Certified ABCs of Housekeeping Trainer of GHD & DXB Airports. Chemical Training & using of Equipment’s.

Completed Awareness Training in HACCP & Part of the Internal Audit Members Team of HACCP. Interviewing Techniques.

OTHER HIGHLIGHTS

Has gone through Fire, Health and Safety Trainings. Actively participated in Hotel and Departmental Team Builds li UAE & Qatar driving license holder.

TECHNICAL SKILLS

Conversant with operating Office Machines (Photocopier, Fax Machine, Scanner and Housekeeping Machinery).

Well versed with Windows, MS Office & Internet Applications. Diploma Certificate in Microsoft Office

Very good knowledge in triton, hotsos & Opera PMS (Full service Edition). PERSONAL DETAILS

Age & Date of Birth : 18-05-1983

Nationality : Nepalese

LANGUGE : English, Hindi, Nepali.

Dandapani Parajuli

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