SHANISE R. BROWN

adwdhn@r.postjobfree.com 725-***-**** Las Vegas, NV 89101

Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering 2 years of experience in airport industry. Experienced Attendant offering expertise in Slot and Customer Service. Excellent communication and time management abilities with an adaptable approach to solving customer and team issues.

• Mobility Support

• Client Requirements

• Rewards Programs

• Staff Assignments

• POS Transactions

• Guest Satisfaction

• Attending Multiple Customers

May 2022 - Current

CHANGE ATTENDANT

AIRPORT SLOTS - Las Vegas, NV

Responded to customer requests efficiently and with knowledgeable assistance.

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Kept facilities clean, neat and organized to give areas professional and fresh appeal.

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Responded to all customer inquiries thoroughly and professionally.

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Determined customer needs by asking relevant

questions and listening actively to responses.

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Handle different sums of currency while continuing excellent customer service.

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Jul 2021 - May 2022

FAST FOOD ATTENDANT

NATHANS - Las Vegas, NV

Wiped counters and sanitized equipment to maintain clean food prep and dining areas.

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Greeted customers promptly and took orders to keep flow of traffic moving.

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Restocked workstations with supplies and food display cases with fresh selections to decrease customer

waiting during busy periods.

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Performed food preparation responsibilities to meet franchise standards for quantities, speed and

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PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

packaging.

Followed food safety procedures outlined in company policies and health and sanitation regulations to

prevent food borne illness.

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Nov 2015 - Mar 2021

Customer Service

Representative

Amazon.com - Las Vegas, NV

• Assist customers with orders

• Track orders and product description

• Resolve customer complaints

Jul 2012 - Mar 2014

Fast Food Attendant

HMS Host - Las Vegas, NV

• Took customer orders at the front counter

Accepted and processed payments by cash,

debit/credit transactions

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Responsible for grilling burgers, chicken and veggie patties

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Re-stocked supplies such as cups, plastic utensils, plates, napkins and condiments

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Oct 2010 - Jul 2012

Retail Sales/ Cashier

Hooter's Casino Hotel - Las

Vegas, NV

• Greeted customers entering the establishment

Answered questions regarding the store and its

merchandise

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Maintained knowledge of current sales and

promotions, policies regarding payment and

exchanges, and security practices

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Dec 2005 - Oct 2008

Retail Store Supervisor

Hooter's Casino Hotel - Las

Vegas, NV

• Supervised up to 20 employees

• Sold gift shop items

• Processed payments and returns

• Produced weekly employee schedules

• Answered phones

• Ordered merchandise and supplies

BILLING & CODING PROGRAM

UNITED EDUCATION INSTITUTE MEDICAL

High School Diploma

Creekside High School California

EDUCATION

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