To many chiefs, not enough Indians -unknown
Resume:
Bonnie McAlister
Greenfield, TN *****
************@*******.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Landscaping/Maintenance/Customer Service
Self Employed - Greenfield, TN
March 2008 to Present
Co-Owner of a small rural landscaping business.
In charge of all customer relations.
Advertising, Marketing, Mowing, Shrubbery, you name it, we can get it done. Customer Service Representative
BnZLandscaping LLC. - Greenfield, TN
March 2008 to Present
Housekeeping Supervisor
Healthcare Services Group - Martin, TN
July 2013 to July 2015
Handling of chemicals, Cleaning all pt. rooms, offices, hallways, dining areas and shower rooms on a daily basis. One on one basis with clients, nurses, drs, and many more. Multitasking while being extremely efficient with no exceptions to breaking safety guidelines. Education
Associate's degree in Business Management
Bethel University - McKenzie, TN
June 2016 to Present
High school diploma in General Studies
Westview High School - Martin, TN
August 2000 to November 2003
Skills
• Mechanical Knowledge
• Microsoft Word
• Computer Operation
• Customer service
• VPN
• Computer Networking
• Windows
• Typing
• Linux
• Microsoft Windows Server
• Human resources
• Information security
• Operating Systems
• Network Support
• Troubleshooting
• System Administration
• LAN
• Active Directory
• Remote access software
• Technical Support
• DHCP
• TCP/IP
• Time management
• Mac OS
• iOS
• Load Balancing
• Help Desk
Certifications and Licenses
Certified Nursing Assistant (CNA)
September 2009 to July 2015
Certified Nursing Assistant (CNA)
September 2009 to September 2015
Assessments
Automotive maintenance — Proficient
January 2022
Knowledge of vehicles, vehicle maintenance, and repairs Full results: Proficient
Management & leadership skills: Planning & execution — Proficient January 2022
Planning and managing resources to accomplish organizational goals Full results: Proficient
Sales skills — Highly Proficient
January 2022
Influencing and negotiating with customers
Full results: Highly Proficient
Call center customer service — Highly Proficient
January 2022
Demonstrating customer service skills in a call center setting Full results: Highly Proficient
Basic computer skills — Proficient
January 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Customer service — Proficient
January 2022
Identifying and resolving common customer issues
Full results: Proficient
Written communication — Familiar
March 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
Customer service — Proficient
January 2022
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Highly Proficient
January 2022
Influencing and negotiating with customers
Full results: Highly Proficient
Medical receptionist skills — Highly Proficient
March 2022
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Call center customer service — Highly Proficient
January 2022
Demonstrating customer service skills in a call center setting Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Hampton Inn- Front Desk Clerk
05/10/2002-02/1/2005
Union City, TN
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