MICHAEL GUMBS

***-** ********* **., *******, New York 11435

347-***-**** (Mobile)

OBJECTIVE:

I am a diligent and results driven individual unafraid of a challenge, seeking a position in your organization that will best utilize my skills.

EXPERIENCE:

9/2013 – 01/2023

6/2012 - 12/2012

WORLD EDUCATION SERVICES, New York, NY

Operation Specialist

• Pick up incoming mail from company mail stop

• Open, stamp, and process incoming documents

• Upload client’s documents into secure office system

• Stamp all outgoing mail and transport it to the post office

• Prepare labels for outgoing Certified, UPS, FedEx, and DHL envelopes IMCLONE CORPORATION, New York, NY

Mailroom Clerk/Office-Lab Services

• Monitored and recorded all incoming and outgoing shipments

• Received, processed, and delivered all incoming temperature-sensitive packages from UPS/FedEx, USPS, etc.

• Received and processed all lab consumable supplied through the SAP system

• Duties required the knowledge of appropriate procedures on shipping biological material domestic and internationally

• Reception Coverage

• Stocked and maintained office supplies in all resource centers throughout the facility

• Provided services in office/lab relocation, coordinating catering, event set-up and clean-up, as needed

• Maintained and updated all lab and office signage throughout the facility

• Uncrated and delivered new lab equipment to appropriate departments in the facility 4/2010 – 3/2012 BLACKSTONE, New York, NY

Mailroom Clerk

• Maintained records of incoming and outgoing Certified, Registered and Insured Mail

• Managed telephone and email inquiries

• Sorted and distributed incoming mail

• Maintained conference rooms for meetings

• Maintained mail supplies

• Performed general clerical duties to support the department as required 3/2003 – 2/2010 XEROX, New York, NY

On Site Manager/Office Services for ING Investment Management

• Operated mailing, copy and fax equipment

• Managed courier service and shipping and receiving (USPS, UPS and FedEx using Pitney Bowes mail system), picked-up and dispersed mail, parcels, copy jobs and faxes to customers

• Managed telephone/email inquiries and/or requests

• Researched and accounted for certified, registered, and express mail

• Managed time-sensitive material like confidential and urgent packages

• Stocked pantries on a daily basis

• Set-up conference rooms for meetings

• Responsible for office supply procurement

1996 – 2003

Self-

Employment

MG DISTRIBUTORS, High Point, NC

Sales Executive

• Hired and supervised Sales Representatives

• Consistently sought out new methods to increase sales and ensure customer satisfaction

• Worked closely with my employees to ensure product knowledge and to guarantee that the sales process always went smoothly

• Sought new clientele by sending direct mail solicitations 7/1991 – 10/1995

CMS, New York, NY

Messenger/Mailroom Clerk

• Responsible for sorting and distributing incoming and outgoing mail

• Operated mail equipment

• Hand delivered mail to various companies

• Managed telephone inquiries and/or requests

EDUCATION/

SKILLS:

1988 – 1990 Royal Business School, Queens, NY

Major: Computer Technology -- Earned Computer Technology Certificate Skills: Date entry, type 40wpm, Pitney Bowes mail machine, and postage meter machine

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