T T Zudheer

EXPERIENCED HOSPITALITY INDUSTRY PROFESSIO NAL

PROFILE

Highly experienced and reliable

Concierge with a stellar r work ethic and guest satisfaction record. Adept at managing interactions with a wide array of personality types with

complete professionalism and courtesy. Able to function well as an independent worker or in coordination with hotel staff and management.

CONTACT

PHONE:

+91-963*-***-***

EMAIL:

adwdaq@r.postjobfree.com

Passport Details Passport is on

Renewal

Date of birth

25/ 05/ 1972

HOBBIES

Football Cricket Weightlifting

EDUCATION

Secondary School Leaving Certificate -Pre-Degree (University of Kerala)

WORK EXPERIENCE

Sheraton Abu-Dhabi Hotel and Re so rt [ Concierge shift in charge] August 2014 –January 2018

Provided timely and professional bell services for all incoming and outgoing guests; assisted with guest inquiries related to hotel and city information; arranged transfers and excursions for guests; handled bell desk team members during the shift

Aloft Abu-Dhabi [ Concierge shift in charge] November 2011 –April 2014

Collected and provided comprehensive information and coordinated guest requests including hotel service s, sporting events, places of interest, restaurants, theater, airline, transportation,tickets, limousine rentals,

sightseeing tours. Handled luggage delivery. Re presented Concierge department in absence of bell captain

Sheraton Abu-Dhabi Hotel and Re so rt [ Bellman] May 2006 –November 2011

Delivered items and suitcase s of guests; assisted guests with their

Inquiries

SKILLS

● Extensive front desk and guest management experience

● Excellent ability to anticipate and respond to individual guest needs and preferences

● Superior skills in upholding security practices and preventing unauthorized entries

● Exceptional skills in handling diverse types of guests with courtesy and professionalism

● Strong ability to respond effectively to unusual and emergency

situations

● Good oral and written communication skills

● Good working knowledge of Microsoft Office Apps

Contact this candidate