CLAUDIA TAYLOR

**** *** **** **

Chesterfield, VA 23832

(P) 484-***-****

adwd7d@r.postjobfree.com

RESUME

CAREER SUMMARY

I am a flexible and resourceful professional with excellent problem solving and interpersonal skills, who motivate others and work well under pressure to meet company deadlines and obligations.

EDUCATION

I received my bachelor’s degree in business administration from Strayer University in 2012 with a concentration in Human Resource Management from Strayer University and received my Associate of Arts in Business Administration in September 2009 also from Strayer University.

Attended Swisher Theological Seminar, Denver, Colorado and received Bachelor of Arts in Philosophy and Religion.

I have completed four units (1600 Hours) of Clinical Pastoral Education with the Institute for Clinical Pastoral Training, Orlando, FL. I am a board-certified Chaplain through ACCC which is the Accrediting Council for Continuing Education and Training effective June 17, 2019.

ACCOMPLISHMENTS AND SKILLS

Implementation of new procedures and policies; I have trained and supervised staff as well as been involved in audits, research, and the resolution of customer problems. I have also attended many civic and educational workshops and received numerous certificates for participation. Volunteer Chaplain for four years with Crozer-Chester Medical Center, Chester, PA, which afforded me the opportunity to share with individuals and families as they navigate through illness, death, and other life events. Both hospitals allowed me to complete my CPE training. Also do volunteer chaplaincy with Chippenham/Johnston-Willis Hospital in Richmond, VA. I possess excellent people and communication skills.

PROFESSIONAL EXPERIENCE

ELIGIBILITY WORKER, 6/21 to present. Clearing and entering eligibility for

State of VA Maximus Program. Data Entry. Contract work.

INSURANCE CUSTOMER SERVICE, 1/5/21 TO 5/30/21, Gentworks. Online customer service representative for Long Term Insurance Coverage for Seniors.

CUSTOMER SERVICE REPRESENTATIVE, 11-5-2019 to 1-4-2020, Kohls Department store, Midlothian, VA. Mainly worked the jewelry counter during the holiday season. Cashiered in other departments per management discretion, helped with stocking and unloading.

WORKPLACE CHAPLAIN, 7-19-2019-Present, Marketplace Chaplains of Plano, Texas. Employed as a contract chaplain. Visit workplaces to provide chaplain services to employees and their families if requested. May accompany employees to various meetings, appointments and different services if required. Employer based in Texas but work through regional office. Continue to accept assignments.

ADMINISTRATIVE ASSISTANT ASSESSOR, March, 2009 –December, 2018, City of Chester, Assessor’s office, Chester, PA. Process property transfer for all real estate purchased in the City of Chester that involve, purchase, sheriff sale, repository sale, estate foreclosure etc. Maintain City and County records, process assessment figures, title transfers and year end reports for KOZ, HUD and CEDA. Handle all customer service issues for Assessor’s office. Correlated with the tax department to make sure all taxes and fees were taken care of and entered into computer for record keeping. Produced year-end reports showing receipts and disbursements for property transactions. As Administrative Assistant I worked in the Finance Department and was cross- trained on all accounts receivable and payable

ADMINISTRATIVE ASSISTANT, June, 2002-March, 2009, City of Chester, Police Activities League, Chester, PA. Typed reports, created flyers and tickets. Processed weekly payroll for 50-60 employees. Produced monthly and quarterly reports for CEDA, Valentine Foundation, City of Chester and Weed and Seed program. I was responsible for the accounts payable and receivable. Made sure all monies coming in to program were recorded in quick books and balanced all accounts for the City of Chester PAL Program Ordered and stocked supplies. Attended meetings, workshops and fill in wherever Executive Director may have needed me. Offered moral and physical support to children in the programs throughout the City of Chester.

PHYSICIAN ASSISTANT, 2001-2002, Suburban Ob/Gyn Clinic, Ridley, PA. Assisted Doctors as they performed routine check ups and procedures in the clinic during the day. Responsible for preparing equipment, and making sure rooms were ready for occupancy. Prepared laboratory papers and sent specimens to various labs in the city and county for testing. Position required humility and the respect of privacy.

SURGICAL COORDINATOR, 1998-2000, St. Mary’s Hospital, Richmond, VA. Scheduled surgery for the patients of approximately 350 Doctors. Received an average of 200 phone calls daily from Doctor’s offices that had to be entered into the computer before the finish of the day. Ordered equipment needed for surgeries and made sure staff was notified and assigned.

BOOKKEEPER, 1997-1998, Walgreen’s Drug Store, Richmond, VA. Responsible for the bookkeeping, ordering of products, payroll and standing in for cashiers during sickness, vacation, lunch and whenever needed.

IN HOME SUPPORT WORKER, 1995-1997, Grafton Schools, Richmond, VA. Worked in the home of parents who had children struggling with some form of autism. Primary responsibility was to help the children develop social and personal skills so they could avoid having to reside in group homes.

AGENCY UNDERWRITER, 1992-1995, Traveler’s Insurance Company, Richmond, VA. Contributed to the achievement of the Small Business Unit by providing sound underwriting decisions. Quoted, renewed, and issued all lines of commercial insurance. Processed endorsements, claims ordered loss control surveys and made recommendations on loss prevention programs.

COMMERCIAL UNDERWRITER, 1989-1992, American States Insurance Company, Denver, CO. My responsibility was the evaluation of all lines of insurance submitted from approximately 25 agents. Approved, denied, or modified terms and or policies. Trained Agency Representatives as needed.

I am still a Chaplain with Marketplace Chaplains and have always been with them regardless what other contract I have. In 2020 when Covid was at it’s peak I still did contract services for Senior Living.

References will be furnished as needed

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