Sales Service Program Coordinator

EZEKIEL ESEZOBOR

Email: adwd6s@r.postjobfree.com Phone: 352-***-**** Location: Washington, D.C

Summary

A highly motivated and goal-oriented organizational leader with over 9 years of professional experience, who maintains a healthy productive workplace environment, and profitable business results among competitors. I am focused on implementing strategic managerial and HR innovative ideas, initiatives, processes, and systems that bring satisfactory value to customers/shareholders; and drive sustainable and actionable long-term goals within an organization.

Relevant Work Experience

Snr. Program Coordinator

(Non-Salaried Position)

St. Joseph’s Manor, Washington, D. C, 01/2020 - 05/2022

●Coordinated administrative duties to ensure legal regulations are followed to include retention and maintenance of confidential and personnel files/records; creating documents/procedures.

●Designed instructional curriculums and training materials for performance improvement of residents and seniors.

●Created development programs that supported seniors major activities of daily living.

●Engaged in initiatives that increased community awareness, promoted positive public image and branding.

●Planned food menus and nutrition plans that aligns with senior residents' medical history.

●Regularly updated inventory records, stocking cooking items, and odering supplies for outstanding dining services.

●Promoted socio-economic and mental health empowerment plans and processes through active listening, emotional intelligence, business intel, diversity, and people management.

●Directed employee participation and coordination of monthly and annual events.

●Prepared various employee correspondence including offer letters, compliance paperwork, separation notices and related documentation.

●Initiated and designed processes and systems that promoted exponential growth in the residents’ standard of living and overall treatment plans.

●Conducted recruiting, hiring, onboarding, and remaining activities.

Intern

Children’s National Hospital, Washington D.C, 08/2019 – 05/2020

●Journaling and record keeping of patient’s data.

●Carried out daily entries of information on the needs of patients within the family/humanitarian service department.

●Promoted a sense of well-being by tracking records of patients' needs and concerns.

●Collaborating with other healthcare professionals to ensure that patients are properly attended to.

●Executed organized rounds and visits to assess patients’ hospitalization process.

●Utilized active listening to provide emotional and psychological support to patients.

●Provided policy and environmental safety by maintaining established codes of confidentiality.

HR Manager & Business Coordinator

Texaco, Nigeria, 02/2012 - 11/2017

●Conducted hiring, selection, and onboarding processes for prospective employees.

●Communicated with internal sales associates and external product vendors on business requirements and documented processes related to inventory and sales/budget allocations.

●Developed materials for external communication and Technology Business Management (TBM).

●Prepared succinct data visualizations to support decision-making, including robust backup detail for product line referrals.

●Prepared financial reports, developed sales portfolio dashboards, salary scheduling, and conducted profit margin benchmarking.

●Analyzed and delivered data to create account activity transparency and provided informed financial advice and decisions to senior managers, executives, and shareholders.

●Constantly applied ethical business practices to avoid business risk and improve product design and sales service delivery to create customer loyalty & organizational efficiencies.

Skills

●Excellent Interpersonal, Communication, & Multitasking Skills

●Talent Acquisition & Workforce Analysis

●Email and Social Media Marketing

●Sales Promotion

●Salesforce Analysis & Forecasting

●Budgeting, Account Planning, & Outsourcing Reporting

●Compensation & Benefits Scheduling

●Recruiting, Onboarding, & Employee Engagement

●Leadership Development & Coaching

●Product, Inventory, & Compensation Management

●Team Training & Employee Development

●Performance Management & Talent Development

●Microsoft Office, Google Suite, HRIS, CRM

Education

Ashworth College, Norcross, Georgia

MS in Human Resource

University of Ibadan, Nigeria

BA in Philosophy (Minor in Psychology)

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