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Customer Service Executive Producer

Location:
New York, NY
Salary:
80,000 to 110,000
Posted:
April 06, 2023

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Resume:

SCOTT D. MORRELL

516-***-**** adwd5i@r.postjobfree.com 122 Ashland Place, Brooklyn NY 11201

ScottMorrell.net linkedin.com/in/scott-morrell/

Professional Summary

Entrepreneur, Producer and Hospitality Executive with experience in high-end customer service, wait staffing, event management, boutique catering and more. 15+ years’ experience owning premier multi-site catering service with 25+ FTE and 150+ PTE, generating over $9M+ in annual revenue. Highly relational leader, keen eye for customer service in upscale markets, knack for sales, and genuine enjoyment serving clients with respect. Dual passions for the entertainment and hospitality industries with a strong desire to reintegrate into hospitality.

Professional Skills

Strategic Networking

Hospitality & Entertainment

Boutique Catering

Strategic Planning & Analysis

Event Planning & Management

Contract Negotiation

Financial Analysis & Projections

Employee Training & Development

Business Oversight

Budget Management

Organic Lead Generation

Concept Development

Operational Strategies

Sales & Marketing

Interviewing & Hiring

Vendor Relationship Development

P & L Management

Positive Team Leadership

Professional Experience

Brooklyn Rose Films New York, New York

Executive Film Producer January 2018 – Current

Created, Financed and Produced two award-winning short films: Ride the Wave (2020) and The Late Show Host (2020), winning over 10 international Film Festival awards.

Executive Producer of 2022 Feature Film, The Method on LMN Network.

SAG-AFTRA New York, New York

Actor January 2018 – Current

Featured in numerous TV roles, including: Billions, The Marvelous Mrs. Maisel, Law and Order SVU, FBI, Blue Bloods and The Blacklist.

Featured in We Crashed for Apple TV with Jared Leto and Anne Hathaway (2022).

Don Giovanni New York, New York

Restaurant Manager March 2018 – March 2020

Provided daily operational oversight of entire restaurant, including hiring staff, adhering to and implementing company policy, scheduling, customer service and relations, inventory and ordering.

Vistage Worldwide, Inc Long Island, New York Remote

Vistage Chair July 2016 – January 2019

Invited to join the world’s largest Executive Coaching organization; requirements include 12+ years’ experience with $5M+ P&L Responsibility.

Served as a C-Suite mentor and guide to nurture leaders through challenging seasons, ensuring personal and professional growth.

(Kindly note: two years taken off work to provide full-time care to my parents while they battled cancer.)

Morrell Caterers

Owner & CEO January 1988 – 2014

Built and grew small single-location business ($2.5M) into 3 high-end locations generating $9M+.

Developed on-site concept designs in collaboration with renowned interior decorator Adam Tihany.

Managed ROI, labor investment, service, menu strategy and human resources.

Morrell Caterers of Lawrence, Ltd.

Invested $4.5M to renovate a fading reform temple, generating $2M+ annually while overseeing 20 FTE and 150 PTE for events with up to 500 attendees.

Morrell Caterers, Ltd.

Chief visionary leader, investing $3M into the largest reform Jewish congregations in Long Island, offering a place for families to celebrate lifecycle events, generating $2.5M+ annually.

Morrell of Woodbury, Ltd.

Led kitchen, sales, and administrative staff, coordinating 25 FTE and up to 150 PTE while building a high-end catering facility for the New York City tri-state area.

Additional Professional Experience

Circa Las Vegas, NV Table Game Supervisor

The Golden Nugget Las Vegas, NV Dual Rate Table Games Supervisor

Golden Nugget Atlantic City Atlantic City, NJ High Roller Pit Blackjack Dealer

Prestige Caterers, Ltd. Dix Hills, NY Manager, Back of House

Raleigh Hotel & Resort Raleigh, NC Busboy & Waiter

Education & Certifications

TGW Acting School

ARG Studios, Film/TV School

Cornell University Ithaca, NY

Certificate Program Hospitality Management

Hofstra University Long Island, NY

Bachelor of Science Economics

Volunteer Experience

Air Lifeline Pilot 1994 – 1998, 2022

Flew low-income children in rural areas requiring emergency treatment to medical facilities &

transported Ukrainian refugees at start of war located in Poland.



Contact this candidate