JOSEPH SKIFF

*** **** **** ******, ******* Park, NJ 07204

adwd4v@r.postjobfree.com

http://www.linkedin.com/in/josephskiff/

Mobile 908-***-****

SALES ANALYST / SALES OPERATONS ANALYST

Developing & Implementing Policies and Procedures to Drive the Planning and Support of Sales Activities

Sales Forecasting & Trend Analysis Retail Store Audits KPI Creation & Tracking Financial Analysis

Target & Quota Analysis Operating Expense Reporting Sales Management Reporting Account Reconciliations & Accruals

Sales Compensation Analysis Sales Margin Analysis M/E Close Process Account Variance

SYNOPSIS OF SIGNIFICANT ACHIEVEMENT

Proactive co-recipient of an International Carrier Services and Sales “Excellence in Teamwork” award recognized for driving a project to implement a critical rating component to the network traffic routing system, within a 6 month period, which was used worldwide by 22 business units to drive sales strategies and planning.

Commended for flexible, positive, and enthusiastic performance (Spot Award) during period of productivity challenges created by temporary and unforeseen absence of key colleagues.

Co-recipient of Quarterly MVP Award for economical and efficient handling of sales support responsibilities and fiscal acuity.

TECHNICAL PROFICIENCIES

MS Office Excel, Word, Access, Powerpoint, Visio, Oracle Financials, Alfabet KPI Tool, ASAP POS, Crystal Reports X, XTools (route pricing and service implementation tool), Infosys, Salesforce.com, ACT, SAGE, Business Objects, SAP, Ad Point, NetSuite,

EDUCATION

Rutgers University, Newark, NJ Bachelor of Arts in Economics (minors in Business Administration and Finance)

PROFESSIONAL EXPERIENCE

Stefanini Group- (PSE&G) Newark, NJ (June 2022 - Present)

Process Analyst, Credit & Collections

Prepare and distribute Credit & Collections division monthly report for Board of Public Utilities, which details information about electric and gas metered residential, commercial, industrial and governmental usage, Report billing and collections details, accounts status (overdue, terminated, reconnected accounts) and charge-offs. Track aged account information and deferred payment program statistics,

• Prepare daily field account assignments, report daily on Assistance programs, Senior Citizen collections programs, and accounts that are cash only restricted.

• Track and report information relating to accounts where field team cannot access meters, and accounts that have exceeded $8k and 60 days delinquent.

• Prepare and track aged account details from overdue accounts, and run scripts to open weekly workflow disconnect accounts to refresh data for collections purposes.

• Participate in meetings relating to ad hoc projects that are needed (Public Assistance Outreach program, actionable account identification, broken DPAs details).

Utz Quality Foods, Freehold, NJ (May 2018 – October 2021)

Independent Operator (Route Owner)

Responsible for ordering, distributing and merchandising of chips, pretzels and snack products from warehouse to 45 different stores within my territory, while increasing sales from $370K to $420k, then to $570k over past three years.

• Assessing and filling product needs according to store POG requirements

• Pulling orders from truck and invoicing orders through store receiving units, and merchandised products to shelves and displays

• Cleaning all shelves and display spaces

• Ordering and loading inventory according to needs, and performing weekly inventory evaluations for closeout of sales

iconectiv, Piscataway, NJ (May 2016 – May 2017)

FP&A Consultant - Financial Analyst

Assigned to provide financial planning and analysis in support of the sales and product management departments; handling the lead for Common Short Code and Common Language reporting financial results, including monthly and quarterly product declarations, process improvements and improving methodologies; interacting with various levels of product management, customer service and sales teams to present financial details to help Management drive business decisions.

• Performed variance analyses of monthly sales results against monthly plan and annual targets

• Monitored, tracked and reported business P&L performance results and contributed toward annual target planning process

• Drove the communication of KPI, such as headcount, travel expense, meeting costs and third party expenses, and sales aging reports

• Provided input to Management for use in short-term and long range planning, such as departmental budgets and headcount assumptions

• Alerted Finance Management and Product Management of strengths, weaknesses and business threats

Metro Media-US, New York City, NY (January 2015 – May 2016)

Sales Analyst

Assigned to create, compile, analyze and report commission earnings pertaining to 5 Sales Teams located in 3 US locations, covering 4 Executive Sales Directors and 40+ Sales Representatives of a news media company. Provide support and analysis including daily, weekly, monthly, quarterly and annual sales status and activities reports, and implement sales forecasts and projected trend analysis and SWOT analysis to CEO, CFO, CIO and US Executive Management; create sales productivity metrics; sole responsibility for all aspects of sales commissions reporting for all levels of Sales Division from Executive Sales Directors to Sales Representatives; maintain control of CRM system; enable sales segment strategy to develop short, medium and long term goals; facilitate strategic planning for Executive Management in developing individual and team budgets, targets and plans; challenge business units on their plan execution assumptions, benchmarks and KPI; provide ad-hoc analyses for all levels of Management through individual Sales Representative inquiries.

• Key financial analyst for CEO and Sales Directors - analyzing revenue against targets, and profitability by collecting, monitoring, CRM data on a daily, weekly, monthly and annual basis, across US operations

• Implemented, improved and evaluate sales forecast models, sales productivity metrics, and compensation metrics

• Performed monthly and quarterly commissions and sales bonus reporting

• Compared and analyzed actual results against forecasts, providing trends and monitoring variances of KPI

• Prepared monthly and quarterly bonus accruals for Finance

• Distributed monthly commission reports among teams and Executive Management

• Maintained historical data of measured revenues, and tracked monthly OPEX (COS) reporting, particularly for annual target purposes

Metro PCS – NY, LLC, Hawthorne, NY (May 2008 – January 2015)

Sales Analyst and Support Coordinator, Direct Sales Operations {April 2009 – January 2015}

Assigned to compile, analyze and report information pertaining to 16 retail locations and more than 175 sales representatives for phone and accessory sales (net adds, gross adds and associated projected trend analysis) on a weekly / monthly basis to senior management; perform run rate analyses for better financial planning and target assessment; create and monitor in-store security budget; track cost per gross subscriber additions and sales margins; track sales contest activity; and perform sales representative OT assessments, CRM data maintenance.

• Key financial analyst for Sales Director and SVP - analyzing revenue and profitability by collecting, monitoring, and studying overall handset sales, accessories sales and rate plan attachment data on a month-over-month basis, and on a store-by-store basis

• Compared and analyzed actual results with zero-based budgets and forecasts, providing trends and monitoring variances of direct retail KPI

• Maintained retail store security budget responsibility (2.5 mil)

• Created, and tracked all direct retail bids/RFP’s and PO’s, and provided all vendor bill payment and support

• Performed monthly, quarterly, annual fixed asset and expense accruals

• Initiated all direct retail utility applications and account setups and make payment approvals, and track billing issues

• Activated, monitor and maintain ID badge system for all direct retail employees

• Performed all credit card purchases and monthly account reconciliations for direct retail operations

Accounting Analyst, Finance & Control Operations {May 2008 – April 2009}

Hired to plan, deploy and maintain systems for the control of sales and marketing, construction management, customer operations, and network operations in order to maximize revenues, reduce costs, maintain financial controls and optimize shareholder value.

• Performed bid leveling process for 175+ new Bid, RFQ and RFP analyses, and audit response accountability for 3500+ cell sites

• Rectified utility tracking and payment authorization on over 200 sites

• Resolved over 250 outstanding invoice investigations and authorized receiving on over 2500 line items in 6 months

• Created process workflow documentation for all Finance Department processes and functional duties

• Reported fixed asset and expense accruals, set up payment on accounts, tracked and reconciled utility expenses for over 3400 cell sites

• Performed internal store audits, provided feedback and recommendations to increase procedural efficiency

AT&T International Corporation, Morristown, NJ (April 2007 - April 2008)

Finance Consultant, International Billing and Settlements

Assigned to compile and analyze information originating from multiple functional areas including network data, contract information, billing history, and settlement work teams. Determined accurate carrier account positions to capture financial opportunities and prevent potential negative financial impacts.

• Gathered and analyzed information collected across network, contract, billing and settlement functional work teams to determine accurate carrier account positions in order to capture financial opportunities and prevent potential financial impacts.

• Exercised proper network data and revenue assurance tools to investigate, identify and correct root cause of problems, and to resolve disputes of settlement positions with adverse carriers.

• Facilitated negotiations between 20 adverse carriers and Finance and Sales teams to set proper account reserves, and coordinated budget adjustments to balance sheet and G/L due to impacts of opportunities and/or exposures.

Prudential Financial, Warren, NJ (July 2006 – March 2007)

Financial Services Associate

Hired to increase sales of products and policies through personal networking and cold call prospecting.

• Prospected for new clients and new business from existing clients while offering term and whole life insurance products, variable annuities and long term care policies.

T-Systems, N.A., Inc. (T-Deutsche Telekom), Red Bank, NJ (July 2001 – May 2006)

Manager, Sales Reporting Team {January 2003 – May 2006}

Contributed to the development and design of weekly sales reports for executive management team used to evaluate and improve operating efficiencies and maximize sales revenues for voice, I/P, and broadband service offerings through the use of CRM tools, relational databases, and legacy reporting systems. Supported sales and operations organization of more than 300 people worldwide through the creation of user guidelines, program documentations, training sessions and user administration of Salesforce.com CRM.

• Enhanced sales management organizational control through the development of weekly pipeline opportunity status reports and sales funnel analyses across all voice, broadband and I/P services sold.

• Implemented sales trend analyses and forecast reports to capture information regarding revenue trends, gaps and opportunities.

• Assisted departmental management-level users in navigating business concerns to identify and measure KPI criteria, and resolved user issues.

• Co-managed the maintenance of timely target achievement and compensation calculation components of the base salary, bonus incentive, and sales recognition programs for 22 global sales organizations and over 100 carrier relations managers, using metrics consistent with corporate policy and procedures.

Manager, Sales Applications Support {July 2001 – January 2003}

Spearheaded administrative activities associated with systems access to CRM sales reporting tools for more than 300 worldwide users. Assisted International Carrier Sales & Services Management team in identifying key performance measurement criteria, resolving user issues, and helping users navigate business concerns.

• Coordinated the rollout of the route pricing software application for 22 worldwide business units within a 6 month period while serving as project co-leader.

• Improved overall workflow and productivity efficiencies by enhancing order form automation for wholesale carrier-to-carrier price lists, creating user-friendly documentation of technical specifications and systems requirements, and participating in training workshops for global users.

• Supported internal negotiation of service contracts and provided Tier I support during pre-startup phase of Customer Care Center by developing reports to quantify and track global network outages.• Delivered International Carrier Sales & Services specifications in response to RFI/RPP/RFQ requests.

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