Angela Eckard

Hagerstown, MD

adwd3z@r.postjobfree.com

+1-301-***-****

To obtain a position that will enable me to utilize my current skills, as well as gain additional knowledge that will further my career.

Authorized to work in the US for any employer

Work Experience

Regional Support Specialist

Hiab - Hagerstown, MD

July 2022 to September 2022

Supported 2 regional districts in Jessup, MD and Portsmouth, VA. These duties included verifying accurate work orders through Salesforce. Reviewing such work orders for proper parts and written documentation of work completed by the technician. Handling Accounts Receivable for these work orders through SAP. Also processed payroll and invoices through Fifth third banking. Running reports through Fifth third banking for processing. Handled paying bills through Basware and The Store. Answering calls from clients and technicians. Made travel arrangements for technicians training. Setup meetings for virtual training. Composed meeting notes. Taking on special projects from Regional Manager. Administrative Assistant/Billing Specialist

Eastern Lift Truck Co. - Hagerstown, MD

November 2020 to June 2022

Handle billing for accounts receivable/payable through NDS and Salesforce. Prepare invoices. Daily research of issues. Process credit card payments. Handle incoming mail and distribute to appropriate personnel. Open and dispatch work orders to technicians. Handle office supply inventory. Create spreadsheets for varies projects. Answer multi-line phone system. Administrative Coordinator

First Data/Bank of America Merchant Services - Hagerstown, MD October 2003 to March 2015

Duties Include: Extensive data entry for the Cross Sales Department which includes handling all shipping orders for credit card terminals with accuracy and attention to detail. Handled all billing and invoicing of equipment. This also included that sales reps commissions are accurate and handled in a timely manner. Processed leases for leased equipment. Created spreadsheets and invoices. This job uses several internal software which includes MSA, Remedy, Merchant Manager, Salesforce, MSC, Share Point, Webtiar and FD POS. The position also involves daily problem solving, general office duties and being able to adjust to change on a daily basis.

Medical Records Coordinator

FLORIDA HEALTH CARE PLANS - Holly Hill, FL

July 1998 to October 2001

Prepared medical records for both the pediatric and mental health departments. Pulled records for appointments and made sure charts were properly organized. Assured accurate paperwork was filed, along with doctors dictation. Filed charts accordingly. Handled preparing charts for other facilities and for patient request. Also assisted the pediatric department with receiving authorization for referrals. Answered phones and assisted with other office duties. Education

Certified Veterinary Assistant in Veterinary Assistant Animal Behavior College - Hagerstown, MD

March 2016 to February 2017

Associate in Medical Assistant, Radiology and Phlebotomy Keiser College - Daytona Beach, FL

July 1998 to June 1999

Diploma in General Courses

North Hagerstown High School - Hagerstown, MD

September 1992 to June 1996

Skills

• Salesforce, Merchant Manager, Webtair, POS, Excel, Microsoft Word, Windows, Power Point, Internet...etc (10+ years)

• Scheduling

• Microsoft Office

• Receptionist

• Outlook

• Word

• Data Entry

• Payroll

• Billing

• Medical Terminology

• Organizational Skills

• Time Management

• Quickbooks

• Administrative Experience

• Medical Records

• Microsoft SharePoint

• Accounts Receivable

• SAP

Certifications and Licenses

Veterinary Assistant

February 2017 to Present

I'm a certified Veterinary Assistant and also Animal CPR Certified.

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