Center Technician Customer Service

Craig Wright

ACCOUNT MANAGER

661-***-**** ******************@*****.*** Gonzales, LA

RELEVANT PROFESSIONAL SKILLS

• Sharepoint

• HAL

• ONE

• Diskover

• MediaPulse

• Slack

• Teams

• Microsoft Office Suite

PROFESSIONAL WORK EXPERIENCE

ACCOUNT MANAGER 2020-2023

Deluxe Digital Media, Burbank, CA

● Acted as the primary point of contact and maintained long-term working relationships with associates of MGM.

● Processed work orders efficiently from multiple international distributors.

● Ensured the timely and successful delivery of assets according to client needs.

● Liaised between clients and internal teams to provide expedient asset handling and distribution. ACCOUNT COORDINATOR 2016-2020

Deluxe Digital Media, Burbank, CA

● Conducted productive interdepartmental communication to maximize workflow efficiency.

● Provided concise and timely updates of asset status to clients in verbal and written mediums

● Updated job knowledge by participating in educational opportunities and maintaining personal networks.

● Acted as an essential point of contact with associates of MGM to provide timely updates regarding the provided client assets.

NETWORK OPERATION CENTER TECHNICIAN 2015-2016

Viasat, Carlsbad, CA

● Monitored international internet connections used for government assets.

● Provided customer service and technical support to government entities

● Handled sensitive information on classified projects.

● Collaborated with coworkers and supervisors to successfully optimize workplace practices. EDUCATION

High School Diploma 2006

– Hart High School, Santa Clarita, CA

Contact this candidate