Kim Conway
*** ******** **. ********, ** *****
Cell: 270-***-****: *********@*****.***
Summary
Detail-oriented Dispatcher/Office Manager, Bookkeeper/Administrative professional with 10+ years experience applying financial and managerial accounting practices. Experience
Advanced Mechanical Radcliff, KY 05/2018 – Present Dispatcher/Office Manager
Answer all calls and schedule all service based on priority, location and type.
Communicate appropriate information to Technicians.
Schedule follow-up service and order parts if necessary.
Review and authorize all invoices, to ensure that job is fully complete prior to billing.
Quote repairs that are over the threshold for maintenance approval.
Review blueprints, identify applicable equipment, request pricing and draft quotes for projects.
Review Bid Invitations to determine if based on our workload and the scope of the project we should submit a proposal or decline.
Order & Check in all equipment for installation projects and note if complete or partial.
Update customers regarding status of jobs.
Construction Depot Louisville, KY 11/2013 – 03/2018 Human Resources/Finance Generalist
Performed general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
Maintained confidential information, such as pay rates, bonus targets and pay grades. Prepared financial and regulatory reports required by laws, regulations or boards of directors.
Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency to achieve organizational objectives.
Prepared and drafted all outgoing correspondence in a timely manner.
Processed accounts receivable and accounts payable.
Maintained confidential information, such as pay rates, bonus targets and pay grades.
Administered ADP payroll compensation and benefits.
Represented organization at personnel-related hearings and investigations.
Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Completed and mailed bills, contracts, policies, invoices and checks. Performed heavy bank reconciliations and cash flow statements. Aldata Solution Louisville, KY 9/2009 – 10/2013
Human Resources/Finance Generalist
Performed general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
Maintained confidential information, such as pay rates, bonus targets and pay grades. Prepared financial and regulatory reports required by laws, regulations or boards of directors.
Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency to achieve organizational objectives.
Prepared and drafted all outgoing correspondence in a timely manner.
Processed accounts receivable and accounts payable.
Maintained confidential information, such as pay rates, bonus targets and pay grades.
Administered ADP payroll compensation and benefits.
Represented organization at personnel-related hearings and investigations.
Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Completed and mailed bills, contracts, policies, invoices and checks. Performed heavy bank reconciliations and cash flow statements. Darden Restaurants Orlando, FL 02/2005 – 05/2009
General Manager
Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.
Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
Administered compensation, benefits and performance management systems and safety and recreation programs.
Advised managers on organizational policy matters and recommend needed changes.
Conducted new employee orientation to foster positive attitude toward organizational objectives.
Managed team of 100+ professionals.
Reduced and controlled expenses by reviewing Profit & Loss Statement monthly and addressing actionable points with applicable department manager.
Education
North Hardin High School 1987
Radcliff, KY, USA
Diploma
California State University - Fresno
Fresno, CA, USA
Accountancy
Certificates
HVAC
Journeyman
Notary at Large
References
Leslie Miranda – Assistant/Coworker – 757-***-**** Michelle Naicker – Friend/Business Acquaintance – 404-***-**** Angie Montes – Previous Coworker – 270-***-****