Work Experience

ITech Solutions / Cigna, Farmington, CT

SAP Program Manager Apr 2022 to Dec 2022

Responsible for planning and execution of an SAP Implementation and Technical Portfolio project using Waterfall/Kanban hybrid approach. Define and track project and program milestones to achieve End User goals. Interface between Business Users and Technology Teams to enhance communications and cooperation on technical projects. Manage risks and Issues at the portfolio level and track and oversee completion of action items for projects. Develop and conduct Portfolio Management approach and implement tools for management to determine priorities of requested functionality enhancements and determine capacity of technical teams to complete projects in timeframe desired by Business Leaders.

Perform SAP Program Management for S/4 HANA and SAP BTP implementation

Establish, maintain and monitor program Project Plan integrating all aspects of the program including Requirements Definition, Technical and Functional Designs, SAP Configuration and ABAP and other Development, Functional Integration and User Acceptance Testing, Data Conversion, Integration Development, and Technology Implementation of SAP S/4 and EWM, HANA Cloud, eCommerce Cloud (BTP)

Review technical implementations and work with SAP to resolve technical issues

Evaluate and advise Data Conversion processes and work with different teams to resolve data issues and challenges

Support SAP manufacturing requirements, design and testing preparation

Develop SAP Cutover plans to ensure successful implementation

Establish Technology Portfolio and supporting processes and procedures

Develop and provide training materials for End-to-End IT processes to support SAP in new environment using JIRA Kanban

Define and implement End-to-End support roles, processes, policies and procedures

Establish “Fire Fighting” and Emergency Release procedures and processes

Set up JIRA Platform to support identification, prioritization, approvals, and monitoring of progress on technology projects that is flexible and scalable and promotes a partnership between the business and technology teams

TEKsystems / Caterpillar

Project Manager May 2021 to September 2021

Project Manager responsible for planning, coordinating, and managing multiple, concurrent projects using a Waterfall/Agile hybrid approaches. Manage analysis, planning and documenting project scopes, tasks, timelines and dependencies in project schedule. Establish Teams groups for each project to communicate and coordinate project documentation and “To Do and Tasks” to coordinate and direct activities of project team members.

Establish and document QAD Master Data Management (MDM) process to provide best-practice based process for governing creation, updates and changes to Master Data Element

oDocument scope of MDM process, detail steps in the MDM process as well as roles and responsibilities and establish RACI matrix

oManage evaluation to determine who will manage Master Data Elements including sites, Center of Excellence or MDM Team

oDocument interim process to support first site prior to fully implement MDM Process and team to support QAD

oDevelop and document training for various process members

oConduct various Organization Change Management activities with the first Site

oDocument and sign off on deliverables

Manage conversion of HANA Sidecar data base to Snowflake Data Lake.

oDocument Scope, objectives, and deliverables for Phase I of project to conduct Analysis and Research of data users, usage and views including:

Identification of various views being used

Identification of users of each view

Measure of amount of usage of each view

oSchedule and manage workshops and analysis meetings to gather information

oDocument Deliverables and prepare analysis of final report to recommend action for Phase II

oDefine preliminary scope for Phase II and establish initial Azure DevOps Agile management with initial Sprints and Iterations for ongoing releases of Snowflake Data Lakes

Manage Connected Machine project to network various factory machines to extract and report data for dashboard and reports to monitor machine productivity, analyze issues in productivity, schedule preventive maintenance and process improvements

oDocument scope of project and identify target machines and their ability to connect to the network and report data

oDevelop Schedule to install needed networking software and analysis tools, install network connectivity on machines and connect them to the network, install “tags” to obtain and communicate data, then develop dashboards and reports for each machine.

oSchedule and manage regular updates on progress and work with factory and IT personnel to identify and overcome challenges posed by older machines

oSetup Azuire DevOps Agile project to track each machine’s progress to provide direction and guidance to team members to coordinate and execute their work

Archon Resources, LLC / LynnCo SCS, Tulsa, Oklahoma

Project Manager Nov 2019 to March 2020

Project Manager/Scrum Master responsible for planning, coordinating, and managing multiple, concurrent projects using a Waterfall/Agile approach. Manage and provide oversight of analysis, planning and documenting project scope, tasks, timelines, dependencies and resource needs. Coordinate and direct activities of project team members throughout all sprints and releases on the project, including development of the project charter, scope, analysis, requirements definition, design, hardware implementation, creation of project vision, User Stories and tasks, creation and testing of iteration deliverables, and implementation of releases.

Apply proven project management Waterfall and Agile methodologies to coordinate all project and iteration planning, User Story creation, development, testing, documentation, and implementation activities of hardware and software.

Develop and maintain project plans, issue tracking and status reports and dashboards.

Define and monitor project issues and risks and develop mitigation plans.

Manage project resources, timelines, dependencies, budgets to ensure the project is delivered on-time and on-budget and meets quality standards.

Provide direction and guidance to project teams to plan and execute their work and to identify and resolve issues.

The Rowland Group (System One) / Sulzer (ChemTech Division), Tulsa, Oklahoma

SAP Project Manager May 2019 to November 2019

Project Manager responsible for the implementation of SAP S4 HANA modules including MM/PP/FICO/WMS, using a pre-defined template of functionality, in the US, Canada, and Mexico ChemTech and Tower Field Services locations.

As Project Manager for entire project, responsibilities include:

Plan, coordinate and manage two phases of the implementation of the SAP Sulzer template for the US, Canada and Mexico in two different company entities, ChemTech and Tower Field Services

Coordinate with the Steering Committee in Switzerland to ensure the template would be implemented with the pre-defined corporate processes and procedures

Highlight manufacturing specific differences to meet US, Canadian and Mexican requirements

Provide Steering Committee and Chemtech stakeholders with project status and ongoing updates

Develop and acquire approval and signoffs on Project Charter

Update and acquire approval of Project Budget

As Project Manager for US ChemTech implementation, responsibilities include:

Manage and provide oversight of analysis, schedule, and documentation tasks to ensure timelines are maintained, dependencies are monitored, development questions are answered, and resource needs fulfilled

Coordinate with global key users to provide additional support during training and user acceptance testing

Coordinate with managers to assign appropriate SAP User Access Roles to ChemTech personnel in US, Canada and Mexico

Manage ongoing data conversion tasks, including cleansing of old data and adding SAP required data where missing especially manufacturing data elements for Mexico, US and Canada

As the Business Analyst for the US ChemTech implementation, responsible for performing those tasks normally conducted by a business analyst, including:

Conduct the evaluation of local requirements required to implement the template while complying with local laws and business needs

Evaluate and compare current processes with corporate, global SAP process to identify differences and emphasize changes during training

Define testing scenarios to incorporate into test plans

Develop training materials based on prior SAP template implementations and tailor for the US, Canada and Mexico, including management and coordination of the translation of training materials into Spanish

Review and update job work instructions and user manuals to reflect SAP transactions and processes

TEKsystems / HireRight LLC, Tulsa, Oklahoma

Project Oklahoma Migration Project Manager Jun 2015 to Apr 2016

Project Manager responsible for planning, coordinating, and managing multiple, concurrent projects with cross-functional representation from departments within the organization. Manage and provide oversight of analysis, planning and documenting projects tasks, timelines, dependencies and resource needs. Coordinate and direct activities of project team members throughout all phases on the project lifecycle, including development of the project charter, scope, analysis, requirements definition, design, development, testing and implementation

Apply proven project management methodologies to coordinate all planning, development, testing, documentation, and implementation activities.

Develop and maintain project plans, issue tracking and status reports and dashboards.

Define and monitor project issues and risks and develop mitigation plans.

Manage project resources, timelines, dependencies, budgets to ensure the project is delivered on-time and on-budget and meets quality standards.

Provide direction and guidance to project teams to plan and execute their work and to identify and resolve issues

Utilize SalesForce.com to connect with HireRight clients to prepare for conversion of their data and for training in the new website.

The Addison Group / ConocoPhillips, Bartlesville, Oklahoma

Organizational Change Management Feb 2014 to Jan 2015

Assist Program Managers in project planning and performance of Agile and Waterfall projects, Organizational Change Management, developing and delivering communications, organizational preparation, and training development, delivery and management for S/4 HANA and BI upgrade.

Develop and execute detailed change management plan for 5 projects to ensure changes are accepted.

Develop and execute detailed Communication plan for projects to inform over 1000 users of coming changes in processes and tools for 5 projects, utilizing combinations of information packets, newsletters, bulletins, brochures, and email.

Develop and deliver instructor-led and computer-based training to over 1000 Super Users and End Users for 5 projects.

Co-leader of SCRUM approach, leading release teams to develop or update roadmap, develop release and Sprint plans, conduct daily SCRUM meetings, monitor and update Rally User Stories and Tasks, conduct Sprint reviews and retrospective, review and update release plans, and produce management review reports.

American Airlines, Maintenance & Engineering. Tulsa, Oklahoma

Sr. Project Manager/Scrum Manager Aug 2009 to Feb 2014

Program Manager responsible for planning, scope management, vendor management, requirements definition, design, development, testing, change management, communications, infrastructure expansion and replacement, and implementation of multiple projects focused on aircraft and procedures manuals.

Manage conversion of maintenance manuals for American Airline fleets to standard format, compliant with FAA, ATA and internal standards, deployed at all maintenance and airport facilities and on various devices including tablets and iPads.

Define and implement new infrastructural to support projects, including new and upgraded servers with enhanced security protocols, spanning development, test, staging, production and disaster recovery infrastructure.

Developed and directed execution of detailed change management plan including definition of communications channels focused on various stakeholder and user groups, training strategy executed by training department to provide orientation to different stakeholder groups, and organized user conferences to collect input and feedback from users after initial deployments.

Manage incorporation of 787 manuals to support incorporation of aircraft into American Airlines fleet.

Manage the development and deployment of electronic workflow of processes within M&E, including process improvements, change management and training.

SCRUM and Agile leadership, leading project teams to develop product roadmaps, produce and update release plans, conduct daily SCRUM (Stand up) meetings, monitor and update Rally User Stories and Tasks, conduct Sprint reviews and retrospective, review and update detailed (step by step) release plans, and produce management review reports.

The Addison Group / ConocoPhillips, Bartlesville, Oklahoma

Project and Change Management Feb 2007 to Feb 2009

Assist Program Manager in project planning and performance, User Interface design, Organizational Change Management communications and organizational preparation, and Training development, delivery and management.

Designed user interfaces based on requirements from business units and service groups to simplify the SAP R/3 front-end, making it a user-friendly, easy-to-use tool.

Developed and executed detailed change management plan to inform users of coming changes in processes and tools using information packets, newsletters, bulletins, brochures, and email.

Established global change agent network consisting of over 60 members.

Develop and deliver instructor-led and computer-based training.

The NORDAM Group. Tulsa, Oklahoma

Director, Program Management Office Sept 2002 to Feb 2007

Developed and implemented Program Management framework with methodologies, approaches, strategies Program Manager of Enterprise-wide SAP manufacturing Implementation. Managed SAP blueprint/design, Integration testing, change management and communications, schedule development, monitoring and reporting. Modules included: MM/PP/FICO/WMS/HR and MRP.

Developed and implemented program management framework with methodologies, approaches, and strategies.

Led blueprint design, testing, training, change management, and deployment aspects of enterprise-wide SAP R/3 and ERP implementation.

Defined technical architecture for the infrastructure to support global SAP implementation.

Implemented Supply Chain and MRO solution.

Previous experience:

American Transportation of Oklahoma, Tulsa, Oklahoma

IT Manager May 2001 – July 2002

Ernst & Young / Cap Gemini

Manager Jul 1996 to May 2000

Karen Eutsler, MBA, OCM, CSM

PROJECT MANAGER

918-***-****

adwd0s@r.postjobfree.com

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