Customer Associate Service
Resume:
Jamene N. Johnson
Germantown, Maryland, 20874
adwd00@r.postjobfree.com
WORK EXPERIENCE
AMERICAN CANCER SOCIETY, Los Angeles, CA
Receptionist, Jan 1990 – Jan 1994
● Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
● Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. MARYLAND BANK NATIONAL ASSOCIATION, Towson, Md.
Customer Associate, Aug Aug 1995 - Sep 1996
● Confer with customers by telephone or in person to provide information about products and services, take or enter orders, cancel accounts, and obtain details of complaints.
● Keep records of customer interactions and or transactions, recording details of inquiries, complaints, or comments as well as take action.
● Check to ensure that appropriate changes have and were made to resolve customers problems. UNITED CEREBRAL PALSY, Baltimore, MD
Residential Associate, Jan 1997 – Jul 1999
● Supervise the activities of daily living and housekeeping.
● Assist with daily medication.
● Provide transportation and escort for expeditions such as shopping trips or visits to doctors or dentists.
● Chaperone group-sponsored trips and social functions.
● Make regular rounds to ensure that residents and areas are safe and secure.*Assist with management of personal care and hygiene.
EDUCATION
Phineas Banning High, Long Beach, CA
High School Diploma, Jun 1988
● Member of Senior Class Photography, School Choir and Grand Chorus... Coppin State College, Baltimore, MD
Associate Degree
● Studied Early Childhood Education & Special Education ADDITIONAL SKILLS
● Well qualified customer service professional..
● Energetic and dependable
● Great communication and social skills
409 CHRISTOPHER AVENUE #14 Gaithersburg, Maryland, 20879 240-***-**** adwd00@r.postjobfree.com 409 CHRISTOPHER AVENUE #14 Gaithersburg, Maryland, 20879 240-***-**** adwd00@r.postjobfree.com
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