Trusted Telecommunications Service and Support Professional

Qualifications Summary

-Skilled telecommunications service and support professional.

-SCTE (Society of Cable Telecommunications Engineers) Certified Broadband Premises Expert.

-Experienced in assessment, construction and installation of inside and outside telecommunication systems, implementation of Cat5, Cat6, Fiber, Coax, aerial and underground cabling systems.

SCTE certified B.P.E 2011 (BPE—Broadband Premises Expert) - The BPE certification describes the knowledge of an experienced field technician who will install and troubleshoot telecommunications services (video, voice, and data) at the customer’s premises. I have successfully demonstrated that I have the knowledge to install and troubleshoot a variety of "triple-play" installations, from easy to complex, as well as the knowledge to mentor and coach

junior employees.

Employment

Construction manager

Altice/project resource group June 2021-present

Design of hybrid cable systems design of new builds as well as any maintenance, design and implementation of node segments new nodes. Balancing of active equipment as well as building all plant and splicing of coax and fiber

Advantage technology November 2020-may 2021

Installation and services. Building and reformat computers. In charge of data

Centers Including wiring upgrades and equipment upgrade and maintenance of all equipment

A.D.T.

Services and installation of of security systems and camera systems in home and business atmosphere

July 2020-July 2020

Project Manager

-Installing Phone systems

Helpdesk January 2020-july2020

-Any network/software/hardware issues with ameriprise

Project coordinator august 2019-december 2019

Teksystems/advance auto

-Contractor with Teksystems upgrading all of advance auto data and phone system over 5000 stores nationwide including planning and implementation for a move to different carriers. Also re I.P. over 500 store locations as well as location new circuits and I.D. ing them from the local lec the locations and to their data centers. In this position I am responsible for all research of equipment on site . this includes tracking all telcom and data equipment making sure the stores have all equipment needed and are returning all equipment that is no longer used I also am responsible for the implementation of new numbers and the tracking of existing numbers. contract completed

-

Contractor April 2018-august 2019

-I have been contracting with I.M.S doing all their network upgrades on all 160 stores

and 2 data centers.

Basically it is installing new equipment at all sites including configuration cisco routes

As well as anira devices (air card fail over devices) and recabling as needed also I.P phone systems (mitel/shoretel systems as well as selling hosted phone systems for the group of pioneer lots thru out there Ohio footprint with edundant failover for data as well as phone so the will not loose any customers the majority of these locations are fiber connected

Method 1 communications Charleston,WV, May 2016-april 2018

- Design ordering and installation of data circuits as well as pbx Phone system

Working with Method1 communications in a partnership on a project replacing the

data circuits to over one hundred and sixty stores and two head corporations

I handled the cell phone account for E.R.P this included all billing and handling of cell

services

Project manager on all up upgrades. Any sales for method included data and hosted phones for seem less operation witch I personally take care of personally I also direct the team as to their daily duties /designing new circuits and locating the new circuits and reI.P.ing the locations well versed in SAP BCP administrator sharepoint and office 365

Innovative Mattress Solutions

Winfield, WV, Lexington, KY

January2013-may2016

Infrastructor specialist

-Installation and troubleshooting all data and phone services

-Ordering new services. Locating new circuits and reI.P.ing all locations

-Review and final approval of billing for new and existing services.

-Service area covered extended from Cleveland, OH to Birmingham, AL and from Chattanooga, TN to Bridgeport, WV

-Project manager over seeing the deployment of pbx phone systems as well a implementing access points as tablet point of sell

-Anything I had not only a5g network but also a air card failover in case of any issues which after speaking with them they are pleasantly surprised by there up time at time of contract sighing I personally to responsible for any issues that arose. They have had a drop in trouble ticket by over 50% as well as directing employees as to their daily jobs.

-I also have strong documentation skills and great communication skilled with all parties involved from vendors to end users. I have a great understanding of network implementation with a fast paced work ethic, I also interact and understand the network engineers and the technicians in the locations. Worked extensively with BCP, SAP, office365, sharepoint

i

RFM Services

Charleston, WV

Aug 2012 - Dec 2012

-installation and troubleshooting of data, phone, and internet cabling systems at business and residential premises.

-Clients included State of WV, law offices, medical offices, hospitals.

-Project manager all outside plant

-While working I did more outside sales to individual customers as well as business they are quit pleased with the offers I made especially because I am willing to put my reputation on their document.

Suddenlink

Charleston, WV

2010 - Aug 2012

-Installation & troubleshooting at customer premise all the back to head end.

-Worked with fiber optic, distribution, routers, lasers, receivers, coax

-Project manager for upgrading ops to handle all phone and internet traffic

-While at suddenlink I worked on sales with not only the individual’s but and company that I saw the benefit of there service and every one I spoke with was extremely pleased of their outcome including Realty companies as well as doctors office to mention a few

-I have had a great amount of experience in managing larger teams for there day to day and weekly goals and coordinate the locations and job duties.

Employment, continued

Critichfield ULT

Buckhannon, WV

2005 - 2010

-Construction of Aerial and underground coaxial and optical plant

-Splicing and sweeping upstream and downstream signals

-Fiber Optic Splicing

-Installation of Pole sand power supply including telemetry

-Construction of all new build areas

-Maintenance of old and existing plant

-24/7 on-call for system damage.

-Crew Leader responsibilities include running a crew, maintaining daily paperwork, daily assigned operations, reading plans, maintaining safety procedures, equipment and vehicle operations.

-Project manager for all outside plant maintenance and disaster repair

-While at Critchfield I designed interconnects for business that did not have a true path to their corporate office

-Abilitie to climb and work in high place scaffolds ladders as well as climbing with hooks and caring all equipment (lasher,cable and other assorted tools

Charter Communications Systems

Charleston, WV

1986 - 2005

-SCTE Systems Distribution Terminal Device Cert. 1994

-Installation and balancing of Optical Nodes

-Upstream and Downstream sweep Signal Leakage Power supply Maintenance

-Fiber Optic Splicing and sweep

-Fiber Optic Interconnects Advanced Technician,

-NCTI Advance Technician 1994

-FCC Proof of Performance Testing

-Responsible for Field and Head end

-Project manager in charge of building the first two cable system in Charleston

-With charter I not only designed but maintained and worked with their fibernet team to service most locations which did not have access to cell phones before this time.

Education

National Institute Of Technology

Cross Lanes, WV

1986

Associate Degree in Electronic Engineering Technology

Certifications

Society of Cable Telecommunications Engineers

-SCTE Certified Broadband Premise Installer, 2011

-SCTE Certified Broadband Premise Technical, 2011

NCTI (National Cable Television Institute)

-Cable Optics, 1994, 1995

-System Technician, 1994

-Advanced Technician, 1994

Special Training

SCTE Seminars, (Society of Cable Telecommunications Engineers) 1996-2000

Charter Communications Maintenance: Drop Connectors & Bonding & Grounding, 2001

Air-gas, 1998

Hewlett-Packard Power supply Operations & Battery, 1998

General Instrument System Technician, 1995

Hewlett-Packard FCC Video and RF Testing, 1995

SCTE Category IV Distribution Systems terminal Devices, 1992

Design and build copper as well as copper extensions and new builds.

Also pole make ready’s as well as right of way passages and all local and federal applications as needed.

Account manager for E.R.P. cell services billing

Reference

Peggy Johnson Method1 communications

Supervisor

Email adwcy6@r.postjobfree.com

Phone 304-***-****

Kent Mcmillion Method1 communications

owner

Email adwcy6@r.postjobfree.com

Phone 304-***-****

Jeff Samples Transcanada

supervisor

Email adwcy6@r.postjobfree.com

Phone 304-***-****

Contact this candidate