Customer Service Sales Associate
Resume:
Nadia Islam Warren, MI *****
*********@*****.***
My professional objective is to work for a company that believes exceptional customer service is
essential to the development of a successful business. As a customer service specialist in the aviation
industry, I can create and implement internal and
external customer service strategies that increase customer and staff retention, support company
branding and improve a company's competitive edge
all while furthering my career in the fine world of aviation.
EXPERIENCE:
Macy’s Sales associate
Wayne, New Jersey 2012- 2014
● Promoting customer loyalty plans. Helping
fellow cashiers solve problems.
● Helping with light stocking, cleaning and other
duties as needed.
● Greeting customers with a great attitude and
providing exceptional customer service.
● Operating cash registers quickly and accurately. Answering customer questions.
● Bagging purchases as needed. Balancing cash
registers.
● Make accurate changes.
● Handling returns, exchanges and complaints
Skills
● Ability to quickly comprehend new
information
● Commitment to excellence
● Positive, professional and upbeat
demeanor
● Possess a strong work ethic
● Greet and acknowledge each
customer
● provided to obtain total purchase
amount
● Able to follow directions and
instructions as provided
● Cash handling customer service
representative.
● Customer and Personal Service
● Judgment and Decision Making
● problem solving
Education:
John F. Kennedy High School- Taylor, MI
wayne county community college (AAS)-
Detroit, MI
LANGUAGES:
English,Bengali,Hindi
Wayne CountyCommunity College
Detroit, MI
Bookstore Cashier, 2016-2017
● assist customers where possible
● provide answers to product and
payment-related queries
● resolve customer complaints
● refer customers to the right person to answer
queries and deal with any problems
● accurately process sales using cash registers,
scanners or equipment
● provided to obtain total purchase amount
Bright Side Dental
Hamtramck,michigan
Receptionist, 2018-2020
● Operated telephone switchboard to answer,
screen, and forward calls, providing
information, took messages, and scheduled
appointments
● Filed and maintained records in an organized
and neat manner
● Received payment and recorded receipts for
services
● Transmitted information and documents to
customers, using computer, mail, and
facsimile machine
● Interacted exceptionally well with others
● Strived to exceed company expectations and
goals
Contact this candidate