Nadia Islam Warren, MI *****

adwcxj@r.postjobfree.com

+1-586-***-****

My professional objective is to work for a company that believes exceptional customer service is

essential to the development of a successful business. As a customer service specialist in the aviation

industry, I can create and implement internal and

external customer service strategies that increase customer and staff retention, support company

branding and improve a company's competitive edge

all while furthering my career in the fine world of aviation.

EXPERIENCE:

Macy’s Sales associate

Wayne, New Jersey 2012- 2014

● Promoting customer loyalty plans. Helping

fellow cashiers solve problems.

● Helping with light stocking, cleaning and other

duties as needed.

● Greeting customers with a great attitude and

providing exceptional customer service.

● Operating cash registers quickly and accurately. Answering customer questions.

● Bagging purchases as needed. Balancing cash

registers.

● Make accurate changes.

● Handling returns, exchanges and complaints

Skills

● Ability to quickly comprehend new

information

● Commitment to excellence

● Positive, professional and upbeat

demeanor

● Possess a strong work ethic

● Greet and acknowledge each

customer

● provided to obtain total purchase

amount

● Able to follow directions and

instructions as provided

● Cash handling customer service

representative.

● Customer and Personal Service

● Judgment and Decision Making

● problem solving

Education:

John F. Kennedy High School- Taylor, MI

wayne county community college (AAS)-

Detroit, MI

LANGUAGES:

English,Bengali,Hindi

Wayne CountyCommunity College

Detroit, MI

Bookstore Cashier, 2016-2017

● assist customers where possible

● provide answers to product and

payment-related queries

● resolve customer complaints

● refer customers to the right person to answer

queries and deal with any problems

● accurately process sales using cash registers,

scanners or equipment

● provided to obtain total purchase amount

Bright Side Dental

Hamtramck,michigan

Receptionist, 2018-2020

● Operated telephone switchboard to answer,

screen, and forward calls, providing

information, took messages, and scheduled

appointments

● Filed and maintained records in an organized

and neat manner

● Received payment and recorded receipts for

services

● Transmitted information and documents to

customers, using computer, mail, and

facsimile machine

● Interacted exceptionally well with others

● Strived to exceed company expectations and

goals

Contact this candidate