Mediacal Assistant/Customer Service Representative
Resume:
Marissa Ann Hall
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Marissa Ann Stadlberger-Hall
Deatsville, Alabama 36022
CANDIDATE PROFILE
A graduate of Trenholm State Community College with experience in fast paced business
environments and medical techniques and procedures. Versatile skill set with experience in
customer service and team management. Ability to adapt to new situations quickly and
efficiently. Proven problem solver demonstrated though outstanding job performance.
EDUCATION
Cardiopulmonary Resuscitation Certification February 2016
Associate's of Applied Science, Medical Assisting Technology May 2010
Phlebotomy Certification
Trenholm State Community College
Montgomery, AL
GED Certification September 1998
Montgomery, AL
EXPERIENCE
Customer Service Representative and Secretary Present — October 2018
Arrow Pest Control
740 S. Memorial Drive
Prattville, Alabama 36067
Answering incoming phone calls and determining best course of action to achieve a
resolution; scheduling service calls, collecting payment, and updating customer files; ensuring
technicians’ schedules are organized and prompt; maintaining CDC approved cleanliness and
sanitation practices throughout the physical business; filing appropriate client information;
operating as an accounts receivable by securing revenue by verifying and posting receipts, and
resolving any discrepancies
Secretary and Receptionist October 2018 - March 2017
Rebel Pest Control, Incorporated
1575 Rex Street
Montgomery, Alabama 36107
Answering or referring inquiries, both in-person and by telephone; directing visitors by
maintaining employee and department directories; giving instructions via phone; typing,
preparing and collating reports; filing paperwork both hard paper copies and electronic
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