Data Entry Customer Service
Resume:
Shelley Shroyer
*** ****** ****** ******, **** **055
*********@*****.***
Summary
Administrative professional with excellent management & customer service skills, inventory control, with quickens & computer knowledge. Committed to providing quality services to the employer and their consumers.
Employment History
District Managers field specialist
2020-Present
Travel the 10 stores with the district manager in our district, setting their store schematics, price changes & help train in the daily, weekly & monthly tasks of their positions as Managers & ASMs to properly run Their store competitively & successfully.
Assistant Manager
Family Dollar, Hanover Oh
2018-2020
Helped manage & managed. when manager is absent, take care of scheduling, inventory control, taking incoming & outgoing calls from customers & corporate for the compsny.
Customer Service Associate Best Buy, Heath,Ohio 2013-2020
Checked people out at cash register, direct them toward needed product. Promote Geek Squad Protection Plan. Clean and straighten store. Down stock.
Assistant MANAGER
Waterbeds & Stuff-Heath, Ohio 2004-2011
Perform duties as cashier, then fill-in, took on Ass. Manager which included inventory control, invoicing, scheduling, payroll, completed tasks in displaying new and old merchandise, training new employees, ordering merchandise to restock, transferring merchandise, sales in waterbeds, bedroom suits, mattresses, bunk beds and bedding. Took care of customer service, issues, complements and complaints..
Cleaner/Team Lead Cleaning Authority–Heath,Ohio 2002-2004
Cleaned residential and commercial facilities, Worked as the training team of 2-3 people, we would fold, fluff, stock straighten, vacuum, dust, we would clean from top to bottom, we trained all the new people, and I would have to take on the employees whom needed refreshing or problems with there quality.
HVAC Technician Atlas Butler- Columbus, Ohio 2001-2003
Billed customers, collected payments, documented services, and inventoried parts. Disassembled furnaces; central air conditioning units, natural gas, propane, heat pumps, and electrical. Light troubleshooting; electrical, schematics, wiring, and plumbing, charging, and pulling charge.
Office Administrator
CVS Systems – Heath, Ohio 1996-2000
Performed administrative duties for satellite sales representatives. Typed detailed dealer memos, correspondence between main office, input dealer invoice, inventory control, payrol & account information into computer and filing system for future access.
Legal Assistant
Larry King & Associates
Newport News,Virginia 1993-1994
Assisted two attorneys and a support staff of three. Assured office was organized. Typed legal documentation and correspondence for clients, courts, and attorneys. Confirmed court dates and appointments. Accurately document cases and entered into database for future utilization. Knowledgeable in paralegal duties, including criminal, personal injury, civil, domestic, court appointed criminal/traffic cases.
Education
HVAC, EPA, & Refrigeration Certified Certificate of Completion
North Adult Education Center – Columbus, Oh.
Cystermer service, refrideration handling, recovery, vaccuming diwn a sysyem. Computer Programming, Office administration, managing, trainning, supervising new employees, invetory control, scheduling, quicken, data entry, copiers faxing, dictaphones. Certificate of Completion
Greenbrier East High School – Fairlea, WVa.
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