Veronica Hargrove

Dependable strong worker with great communication skills,Hard worker,Quick learner wanting to grow with great company and improve and learn skills Vallejo, CA 94590

adwcq8@r.postjobfree.com

+1-707-***-****

I work very well with others as a team player. I am also capable of working unsupervised. I' m a people person that works well under pressure in a professional manner. My experience goes as far as ten years back with my previous jobs. Adding me as a member to your team and company will be a professional decision and great asset for the company. I have years experience in CUSTOMER service as well as front receptionist my responsibility were phone answering,greeting customers training future potential co-workers,filing,appointment setting,coping. I am a reliable dependable trustworthy worker who will love to be a part of a Winning Team. Veronica Hargrove

Authorized to work in the US for any employer

Work Experience

Customer service representative

Norms Bait shop - Vallejo, CA

November 2020 to January 2022

Customer service representative, call answering, order intake, calls outbound, inbound. Cashier, accountant, bill handler, appointment scheduling, work schedule ordinator. Display assembler

Front desk customer service representative

Caliber winery - Benicia, CA

March 2020 to October 2020

Cashier,(call center) phone answering, appointment setter, file organizer, customer service any questions regards or concerns I attended to all customer's needs. Homemaker/Caregiver

Household - American Canyon, CA

October 2018 to March 2020

Stay at home mother caring for my children, grand children. And my 95 yr.old Grand mother full time. Staff chex

Temporary - Benicia, CA

June 2015 to October 2018

Staff chex staffing *Tri-Cor Braun winery), Fairfield, Benica California Wine bottle inspector, packer, inventory, shipping, receiving, orders, labeler, appointment setter for potential buyers.

Education

GED in Education

Jackson high school online - Vallejo, CA

March 2011 to March 2011

Skills

• Very quick learner (10+ years)

• General Labor (5 years)

• Loading (2 years)

• Order Puller (2 years)

• Picker Packer (2 years)

• Shipping (2 years)

• Shipping Receiving (2 years)

• Warehouse Associate (5 years)

• Unloading (2 years)

• Warehouse Experience (5 years)

• Inventory Control (1 year)

• Packaging (3 years)

• Shipping & Receiving (2 years)

• Retail (1 year)

• Caregiving (10+ years)

• Case Management

• Home Care (10+ years)

• Senior Care

• Individual / Group Counseling

• Social Work

• Caregiving (10+ years)

• Sales Experience (5 years)

• Customer Service

• Meal Preparation (10+ years)

• Teaching

• Regulatory reporting

• Cash handling

• Documentation review

• Windows

• Hospital Experience

• Financial Report Writing

• Group Therapy

• Nursing

• Program Management

• Leadership (10+ years)

• High-end sales

• Intake Experience

• Hotel experience

• Analysis skills

• Patient monitoring

• Motivational interviewing

• Computer literacy

• English

• Communication skills

• Front desk

• Organizational skills

• Content creation

• Writing skills

• Basic math

• Phone etiquette

• Sales

• Upselling

Certifications and Licenses

CPR Certification

First Aid Certification

Assessments

Teaching Skills: Elementary Lesson Planning — Highly Proficient April 2019

Developing lesson plans for elementary-level classrooms that promote learning Full results: Highly Proficient

Reliability — Highly Proficient

September 2019

Tendency to be dependable and come to work

Full results: Highly Proficient

Call Center Customer Service — Proficient

March 2019

Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Proficient

Warehouse Shift Leader — Proficient

January 2020

Supervising warehouse staff and maintaining safety and security standards. Full results: Proficient

Case Management & Social Work — Familiar

January 2020

Prioritizing case tasks, gathering information, and providing services without judgment. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Qualifications

• Works well under stressful conditions

• Multi Task at fast pace professionaly

• Quick learner

• Excellent communication skills

• Able to handle crisis, ememergency situations in professional manner quickly

Contact this candidate