Jena Osborne

Loxley, AL ***** adwcl1@r.postjobfree.com

+1-251-***-****

Looking to further my development into the workforce to help support my family and myself with my education and my past work experience, I would be a great addition to any company or organization that is willing to give me the opportunity to display my skills and use my education.

Education

Master's in Psychology ABA

Purdue/Kaplan University January 2015 to 2017

Bachelor's in Criminal Justice / Minor in Sociology

University of South Alabama - Mobile, AL August 2007 to December 2013

Work Experience

Stay at Home Mother

N/A - Loxley, AL

April 2014 to Present

Office Manager

Planet Direct - Mobile, AL September 2013 to March 2014

Managed 5 offices from Corporate office in Mobile, AL. Conducted pre-employment screenings, saliva drug testing for new hires, answered/directed incoming calls, Excel spreadsheet utilization, payroll entry, kept office neat/organized, kept supplies stocked/organized, posted job opportunities via indeed/ craigslist, recruit individuals that met job requirements, fax/email, attend/take notes during corporate office meetings.

Case Manager

Judicial Correction Services - Baldwin County, AL April 2007 to February 2010

Managed an average of 300 individuals that would be placed on the probationary period for court/fine fee payment services through a self-funding probation agency for the county's municipal courts. Efficiently and accurately managed cases through JCS’ proprietary software, initial intake, detailed records, and basic/intensive supervision. Collected payments from defendants during times/dates that would be scheduled for their convenience. Daily bank deposits from payments that were collected throughout office hours from the individuals placed on the allowed probationary period. Establish effective filing system for ease of use for myself and others within the office.

Skills

Microsoft Office-Office Equipment-Statistics-Management-Customer Service-Telephone Skills-Collections-Editing-Microsoft PowerPoint-Word-Wound Care-Filing-Hiring-Inventory-Public Speaking-Research-Typing-Problem Resolution-Google Docs-Data Entry- - Appointment Scheduling- Office Management-Scheduling-Billing-Outlook-Receptionist-Microsoft Excel-Research-Relationship Management-Office Experience-Administrative Experience-Office Management-PowerPoint-Personal Assistant Experience-Excel-Microsoft- Word-Cash Handling-English-Leadership Experience-Supervising- Experience-Microsoft Outlook-Proof-reading-Applied Behavior Analysis-Data Collection-Adobe Photoshop-Google Suite-EMT Experience-Writing Skills-Driving Experience-Experience with children-Recruiting-Adobe Illustrator-Sketch (10+ years)Animal handling (10+ years)Case Management -Communication skills-Computer skills-Analysis skills-

Certifications and Licenses

EMT-B

2010

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