LAURA D BRITT

*** ***** **** ****: 610-***-****

Downingtown, PA 19335 adwckj@r.postjobfree.com Cell: 484-***-****

Summary

Benefits Administrator with in-depth experience in the design and implementation of benefit plans and programs. Broad knowledge of Federal laws for employee benefits programs, including workers compensation and disability benefits. Recognized as an accessible resource for all employee benefit related issues and concerns, providing a high level of expertise and excellent customer service. Well organized and detailed, keeps meticulous employee records and effectively manages confidential information with the utmost discretion. Cultivates and maintains productive working relationships with colleagues, vendors and employees to streamline the benefits process. Ensures employees’ are provided with the appropriate information to assist them in selecting the best program for each individual circumstance.

Professional Experience

XL CATLIN, Exton, PA – Worked Remote November 2015-January 2018

Consultant - Benefits Administrator

Special Project Administration and Miscellaneous Benefits Administration Assistance

Working on special project for the generation of reports for the US Government requirement of Affordable Care Act (ACA) Reporting. Report generation and auditing of information.

Overseeing the Supplemental Life Insurance program and assisting employees with getting the appropriate approvals required for coverage.

Assisting employees with miscellaneous questions regarding benefits.

XL AMERICA, Exton, PA 1993-2014

Benefits Administrator (2005-2014)

Administered health and welfare and retirement benefit plans

Conducted annual open enrollment; organized, prepared and disseminated information to employees; performed audits of the annual enrollment data for accuracy and completion.

Configured the PeopleSoft benefits enrollment system for all benefit plan design changes, confirmed changes through test system and moved changes to production prior to opening enrollment system to participants. Worked closely with IT team to ensure timely opening of enrollment system to 2,000 participants.

Facilitated the various benefit processes such as opening benefit records, finalizing benefit elections and terminating benefit records. Assisted the customers and employees on details of the benefit programs.

Created, maintained and updated reports, enrollment data, and employee contribution data for benefit plans on the HRIS systems with a high degree of accuracy and confidentiality.

Conducted periodic HRIS systems’ audits to verify data integrity; identified and resolved discrepancies, initiated and implemented corrective action.

Liaised with vendors to ensure timely and accurate flow of information and data gathering for enrollments, changes, terminations, etc. Reconciled billing statements from vendors, resolved questions with accounting, responded to vendor inquiries.

Established and maintained the Human Resources Portal page; posted new and updated HR related documents and links to various HR related programs/databases for employees to access.

Administered the Company Service Award Program, Company Scholarship program, and various office programs such as American Red Cross Blood Drive, Book Fairs, Health and Wellness Fairs, Weight Watchers Programs, Vendor Visit/Displays for employees, etc.

Provided support to the Talent team as it related to the online Performance and Development tool to assist employees and managers in developing a framework to plan, track and measure key contributions and development needs throughout the year. Provided users with assistance using the tool.

Administrative Assistant (2003-2005)

Provided full administrative support to HR Generalists including program development, reporting and tracking of all HR related activities. Documented human resources actions by completing forms, reports, logs, and records.

Maintained human resources records in the HRIS system by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time.

Administered college benefit program by advising employees of eligibility; providing application information; helping with form completion; verifying submission; tracking of benefit and notifying employees of approvals.

Participated in the development and implementation of a program for providing performance reviews for employees, Performance and Development Program.

Prepared PowerPoint Presentations for HR Generalist and Learning and Development Team.

Operations Manager (1997-2003)

Risk Control Division

Tracked all projects coming into the office and assigned them to the correct business unit. Included tracking of time and expenses, generating invoices and monitoring budgets for all business units.

Created and implemented new project management database which assisted in the organization and tracking of all projects being handled by the Risk Control division.

Produced reports for business unit managers and Department Head for billing and budget tracking purposes.

Operations Assistant (1993-1997)

Created and maintained over 40 account files per week, for all projects handled by the Risk Control division.

Performed data Entry of time and expenses incurred by consultants on account files.

Technical Skills

PeopleSoft HR Specialist, MS Word, Excel, PowerPoint and Access

Education

Bachelor’s Degree, Business Management, West Chester University, West Chester, PA

Associate’s Degree, Business Management, University of West Florida, Pensacola, FL

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