Crystal Baker

Office Assistant / Clerical / Nurse Assistant

Morrison, TN 37357

adwckh@r.postjobfree.com

+1-931-***-****

To obtain a position within a fast growing company offering benefits with opportunities for growth and advancement, using the skills I have learned from technical training and previous employment. Authorized to work in the US for any employer

Work Experience

Stay at Home Mom

Mom - Smithville, TN

November 2019 to Present

I stay at home to provide care for my children. Also, have had some personal issues arise. I provide care for my children, whom are minors. I direct them in positive directions, teach right from wrong, bathe, feed, provide for, support, care for, and love them. CNA/Caregiver

NHC (PRN) - Smithville, TN

September 2017 to October 2019

Strictly follow, fulfill, and perform any and all CNA duties listed and outlined within the State of TN laws and guidelines.

• Worked in a nursing facility and assisted living

• Assisted numerous elderly and disabled patients daily

• Provided patients/residents with care and companionship

• Checked vital signs

• Helped patients and residents with activities of daily life (ADL): bathing, grooming, dressing, exercising, walking, ROM exercises, and feeding

• Documented all care

• Made beds

• Cleaned and sanitized rooms

• Performed post-mortem care, if needed

CNA - Certified Nursing Assistant/HHA

Zinnia Wellness (part time) - McMinnville, TN

May 2018 to May 2019

This is a home health care business. The care given by myself, as a CNA, is provided in patient's home or residing location. All duties performed are strictly followed and outlined under the State of Tennessee guidelines of the CNA duties.

• Worked in a home environment

• Assisted 1-2 disabled, handicapped, and elderly patients daily

• Provided patients with care and companionship

• Checked vital signs

• Helped patients with activities of daily life (ADL): bathing, grooming, dressing, feeding, walking, exercising, and ROM exercises

• Aided in scheduling resident daily activities

• Documented all care.

• Made beds

• Cleaned and sanitized rooms

• Provided individualized and friendly care for clients.

• Served meals to clients

• Aided in lifting clients, when necessary

• Aided in transferring clients, as needed

• Communicated details about client's condition to the nurse in charge

• Changed bed linens

• Swept, mopped, and cleaned bathrooms

Packing & Shipping, Warehouse, Sewing Machine Operator Omega Apparel, Inc - Smithville, TN

September 2013 to February 2017

• Team Leader

• Quality Control

• Weekly Lot Sheets

• Inspect updated order status sheets for errors & verify complete accuracy.

• Staff Training

• Data Entry(manually)

• Document Control

• Inventory

• Read data and inventory sheets

• Customer Service

• Record all garment types, sizes, and quantity for every shipment.

• Identify & Read order status sheets, order summary sheets, cut-planning sheets, and lot sheets.

• Identify, Verify, & Match all contract numbers, hang tag numbers, size label numbers, lot stamp numbers, lot numbers, & shipping label numbers for each individual garment requested on shipping order.

• Ensured the packaging material inventory was accurate

• Excellent communication skills

• Documented audit procedures

• Visually inspected equipment parts and deliveries Mom

Stay at Home Mom - Smithville, TN

March 2012 to September 2013

Provide care for and assume responsibility for other minors legally required too. Bathe, feed, mentor accordingly, protect, nourish, love, guide, and teach individuals right from wrong. Fulfill expected parental guidance, provide structure and stability, raise and protect the minor individuals involved in my care. Cashier/Server

Dipsy Doodle Too - Smithville, TN

September 2011 to March 2012

Mom

Stay at Home Mom - Smithville, TN

April 2009 to September 2011

Office Manager/Secretary/ Dispatcher

Pro-Med EMS(Professional Medical Transport, EMS) - McMinnville, TN April 2007 to April 2009

• Office Management

• Leadership Specialist

• Staff Training

• Communication System Rep

• PR(Personal Relations)

• Customer Service Professional

• Data Entry(Excel & Word)

• HIPAA Compliannce

• Scheduling

• Filing

• Finance & Account Rep

• Dispatch

• Secreterial

• Insurance Bill Authorization & Payment Coordinator

• Inventory Management

• Excel in Customer Service

• Data Entry

Nurse Assistant (PRN)

Tennessee Bone and Joint Clinic - Smithville, TN

June 2006 to December 2007

• Worked in an Orhtopeadic Medical office

• Assisted Numerous Orthopeadic patients daily

• Provided patients/residents with care and companionship

• Checked vital signs

• Cleaned and sanitized rooms

• Documented all care

• Administered steroid injections under Physician guidance

• Helped with cast applications

• Anticipated needs of Physician and patient's

• Documented all data gathered from patients

Surgical Technologist

River Park Hospital - McMinnville, TN

August 2002 to November 2002

Education

High school or equivalent in Certified Nursing Assistant (CNA) NHC Healthcare - Smithville, TN

September 2017 to September 2017

Certificate of course completion in Surgical Technology Tennessee Technology Center - McMinnville, TN

June 2001 to July 2002

State certification (CNA) in Nursing Assistant

NHC - Smithville, TN

May 2000 to August 2000

Diploma

DeKalb County High School - Smithville, TN

August 1996 to May 2000

Skills

• Excel (2 years)

• hands-on fast learner (10+ years)

• Microsoft Office (3 years)

• Team Leader (3 years)

• Staff Training (3 years)

• Office Management (2 years)

• Conflict Resolution (2 years)

• PR (personal relations) (2 years)

• Data Entry (3 years)

• Documentation (4 years)

• Charting (5 years)

• Filing (3 years)

• HIPAA Compliance (6 years)

• Inventory Management (4 years)

• Workforce Planning (4 years)

• Dispatch (2 years)

• Employee Supervision (4 years)

• Scheduling (3 years)

• Insurance Verification (3 years)

• Secretarial (3 years)

• Medical Assisting (1 year)

• Triage (1 year)

• Conflict Resolution (2 years)

• Injections (1 year)

• UPS (2 years)

• Patient Care (8 years)

• Quality Assurance (2 years)

• Billing (2 years)

• Cashier (5 years)

• Medical Terminology (4 years)

• Organizational Skills (10+ years)

• Receptionist (3 years)

• Time Management (2 years)

• Outlook (2 years)

• Vital Signs (10+ years)

• Medical Records (4 years)

• Home Care (5 years)

• Medical Office Experience (2 years)

• Caregiving (10+ years)

• Document Management (4 years)

• Medical Billing (2 years)

• Hospital Experience (Less than 1 year)

• Clerical Experience (3 years)

• Microsoft Excel (2 years)

• Computer literacy (2 years)

• Office experience (2 years)

• Customer service (10+ years)

• Documentation review (4 years)

• Medical Receptionist

• Medical Receptionist

Awards

Valedictorian

September 2017

I graduated Valedictorian of the September 2017 CNA class. Sweetheart Award

October 2017

Sweetheart award from CNA class members of October 2017. The students of the CNA classes are put on the floor before graduation for clinical time with employees to train/mentor the student in training as an orientee. At the end of the class the instructor takes votes from the students on each title awards are for and the most voted for gets the award. Customer Award

June 2016

This award is from 1 of 5 foundations used by Omega Apparel. The meaning behind "Customer" award is for always hitting my numbers, staying over/coming in early, meeting/exceeding customer expectations, going above and beyond management expectations and requirements, being dependable/trustworthy, showing leadership qualities, being able to confirm good/bad quality, and owning/correcting my mistakes.

Certifications and Licenses

Certified Nurse Assistant

September 2019 to September 2021

State of Tennessee Certified Nurse Assistant

Assessments

Medical Receptionist Skills — Highly Proficient

September 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Administrative assistant/receptionist — Highly Proficient December 2020

Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient

General manager (hospitality) — Expert

February 2021

Solving group scheduling problems and reading and interpreting P&L statements Full results: Expert

Data entry: Accuracy — Expert

March 2021

Entering data quickly and accurately

Full results: Expert

Attention to detail — Highly Proficient

March 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Home health aide skills — Expert

December 2020

Providing care to patients in a home setting

Full results: Expert

Customer service — Expert

July 2021

Identifying and resolving common customer issues

Full results: Expert

Working with MS Word documents — Proficient

February 2022

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Qualifications:

• I took computer classes throughout high school

• Held accountable for any issues by department co-workers(I basically had lead responsibilities without the pay).

• I am a very fast learner as long as I get hands on training

• I do not feel resume displays the experience, skills, knowledge, strengths, and potential I possess as an individual.

If given the opportunity, these qualities will prove. them self.

Contact this candidate