Bonnie Lynn Butkus

Naugatuck, CT *****

adwcit@r.postjobfree.com

+1-203-***-****

• Experienced Customer Service Specialist, Call Center Technical Support Representative, Sales/ Upselling, Medical/Dental Assistant/Receptionist, Bank Teller

• Very successful in sales and upselling products. Proficiently types 80 WPM Authorized to work in the US for any employer

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Receptionist

National Vision, Inc. - Waterbury, CT

April 2021 to November 2021

• Receptionist front desk

• New office. Extremely slow. I was hired FT 40 hours per week. My hours were cut to 27 to 32 hours. Optometric Assistant /Receptionist

Oronoque Eye - Stratford, CT

January 2017 to December 2019

• Receptionist front desk duties

• Pretest patients

• Assist Dr in all procedures

Dental Treatment Coordinator

Dental Associates of CT - Fairfield, CT

March 2019 to August 2019

• Receptionist/Medical Secretary duties

• Greeted/Checked in patients

• Verified insurance information

Technical Support Rep II Call Center (call Center Closed Cablevision - Shelton, CT

November 2016 to November 2016

• Answered incoming calls in a timely manner in high volume call center.

• Troubleshooted and resolved TV, phone, internet problems

• Resolved customers billing inquiries, disputes, payments, change of service

• Sales, Successful at upselling services.

• Supervised new hires when needed.

Received Certification Of Excellence

Wells Fargo Bank - Waterbury, CT

January 2010 to December 2012

• Provided exceptional customer service

• Processed transactions in a timely manner & successfully balancing

• Upsell banking services to meet their needs

Medical Receptionist

Opticare - Southbury, CT

January 2008 to December 2009

• Receptionist/Medical Secretary duties

Dental Assistant/Front Desk Receptionist (Dentist Retired) Bonacorsi, D.D.S. & Mohsen Solhjoo, D.M.D - Waterbury, CT January 2005 to December 2007

• Assisted dentist during operative, preventive dental procedures

• Receptionist duties

Call Center Representative/Order Entry Specialist/Warehouse (Call Center Bloomingdale’s/Macy’s Call Center(Call center - Cheshire, CT March 1993 to April 2004

• Answered Incoming calls placing orders for customers.Successfully upselling

• Keyed Returns, mail orders, data entry,inventory

• Supervised new hires, Warehouse work, picking, packing merchandise Education

Associate in AMT Certified High school diploma

Porter Chester Institute - Waterbury, CT

May 2018 to May 2018

Travel Consultant/Business Management

Naugatuck High School - Naugatuck, CT

Skills

• Customer Service

• Call Center

• CSR

• Customer Support

Certifications and Licenses

RMA

Certified Medical Assistant

Medical Technologist

Contact this candidate