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IT Tech (Soc Analyst)

Location:
Mascoutah, IL, 62258
Salary:
60000
Posted:
April 04, 2023

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Resume:

Adeoluwa Orekha – Security Analyst

Phone Number: 646-***-****

Email: adwch5@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/adeoluwa-orekha-82a27a244 Profile

A security Operations Analyst with three years of experience, I have a proven track record of mitigating risks and ensuring the safety of Organizational assets, with a strong background in cybersecurity, network security, and Incident response, I possess the skills necessary to detect and respond to security threats effectively. I excel at analyzing security data to identify potential threats and implementing security controls to prevent malicious activities from occurring. In addition, my experience in conducting security audits and assessments allows me to evaluate security vulnerabilities and provide recommendations for improvement, with excellent communication and teamwork skills. I can collaborate with multi-functional teams and communicate complex technical information to non-technical stakeholders for the improvement of the Organization. Areas of Expertise

• Incident Response (SIEM tools)

• Risk Management

• Network Security

• Vulnerability Management

• Antivirus

• Security Monitoring

• Compliance

• Threat Intelligence

• EDR Tools (crowdstrike, MS Defender)

Work Experience

TECH SUPPORT (SOC ANALYST)

Arthur J Gallagher Aug 2022 – Jan 2023

• Work closely with development teams to prioritize and address vulnerabilities throughout the software development lifecycle and collaborate to enhance the overall security program.

• Generate both daily and monthly reports for the smooth functioning of the department, ensure well-organized documentation, and keep track of downtime logs to record any security infrastructure outages.

• Conducting technology reviews and quality assurance of security tools is a crucial responsibility, which involved assessing the effectiveness and efficiency of the organization’s security tools including IDS/IPS, SIEM tools, Firewalls, IAM tools, encryption software, and providing recommendations for improvements or upgrades.

• Have a firm grasp of the TCP/IP protocol suite, security architecture, and prevalent tactics, techniques, and procedures (TTPs) employed by malicious threat actors.

• Resolved Problems in response to User reported incidents and deployed tools to end-user Machines using SCCM & navigating to the Company’s Software Center for new software installation on end-user machines.

• Stay up to date with emerging security threats and vulnerabilities, and proactively implement strategies to prevent them from compromising the environment. This may include implementing security patches & updates, conducting regular vulnerability assessments (web application scanners, Network scanners), and providing ongoing security awareness training to all employees.

• Provide support to users with new requests, and inquiries, also escalate to leadership if necessary.

• As an IT Specialist, troubleshooting user machines when experiencing network connection issues (whether wireless or hard-wired) is a key responsibility. This may involve working with the user to check the network connection settings, rebooting the router/modem, rebooting

(Aruba device, cisco devices) and restart to get better & faster performance.

• Documented notes & observations on service tickets, for requests and work orders in BMC- Remedy, and ServiceNow, also assist end users to manage permissions and access to network resources on (Active Directory)

• Perform daily information security activities, ticket handling, log reviews, system monitoring, and policy reviews.

• Updating XDR tools such as (Trelix), and scanning traffic in real-time to ensure compliance and protection from threats using (Zscaler) are also important tasks, as updates to security tools and software help to ensure the environment is protected from the latest threats and vulnerabilities.

• Operation and support of Information Technology systems including VMware, SAN (Storage Area Network), File/Serves, PCs applications and Network environment, LAN (Local-Area- Network), WAN (Wide-Area-Network), and Wireless technology, to ensure all devices connect

& communicate effectively, as well as troubleshooting any issues that may arise.

• Research new technologies by attending seminars, reading trade articles, or taking classes, implementing or recommending new technologies designed to update the methods of collecting and processing data, and retaining information of tactical and strategic importance.

• Ability to analyze packet captures/data and logs to perform incident response and identify potential compromises or malicious activities to customer networks.

• Strong verbal/written communication and interpersonal skills to document and communicate findings, escalate critical incidents, and interact with end users and Supervisors. RF DRIVE TEST ENGINEER

Digi-World Solutions, Denver, CO June 2021 – July 2022

• Identified new data sources and methods to improve data collection, analysis, and reporting.

• Configure 3G, CDMA, and LTE phones to the correct frequencies 800MHZ, 1900MHZ, and Coverage using QPST Software.

• Conduct Nationwide drive testing in major cities and highways using coordinates.

• They tested drives according to previously developed routes for test locations per client requirements.

• Worked directly with the RF Engineering team to optimize the network and analyze the data collected for upload, download speed, and ping time testing, in specific geographical areas on the field.

• Rectify Network Signals jamming after testing, Monitor and maintain all test tools with equipment.

• Band Lock handset to correct RF parameters to perform the request test.

• Conduct Basic and advanced telecommunication field tests for PSAP Calls and LAM automated.

• Install all equipment drivers such as (Phones, GPS, and Scanners).

• Daily problem-solving, documentation, communication, and interpersonal skills to manage time and projects in the field.

CUSTOMER RESOLUTION SPECIALIST

Sutherland (AT&T), Houston, Tx Oct 2019 – Mar 2021

• Write/Analyze/Troubleshoot Workstations, stored procedures, functions, and views of Data.

• Assisting customers with complaints via inbound and outbound calls.

• Also helped Customers in processing their payment transactions.

• Always welcomed customers with a warm and professional attitude regardless of their issues or complaints and other areas of concern.

• Store records of customer complaints about their service for future & office use.

• Identify, analyze, and interpret trends or patterns in complex data sets.

• Prepare executive-level presentations to highlight insights and opportunities.

• Work with management to prioritize business and information needs.

• Build strong cross-organizational relationships, working with a team of better leverage data to gain business insights that influence the organization.

• Worked independently with the client and was proactive on deliverables.

• Perform day-to-day tasks with Office 365, MS Word/Excel/Access/SharePoint, & Data Entry. Education

BOWEN UNIVERSITY

• Bachelor of Arts in History & International Studies Graduated 2015

ASM EDUCATIONAL CENTER

• Certificate of Completion, Network+, 2021

ASM EDUCATIONAL CENTER

• Certificate of Completion, Security+, 2022

Certifications

• CompTIA Security+



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