Administrative Assistant Data Entry

Lauren Cascone

Garden Grove, CA ***** 626-***-**** adwcgp@r.postjobfree.com

Well organized Operations Manager seeking a position where over fifteen years of real estate office administration experience will add value to operations. SKILLS

• Ability to delegate tasks in a timely and efficient manner

• Excellent communication skills

• Extensive real estate office administration and management experience

• Analytical thinking and planning

• Accuracy and attention to detail

• Organization and prioritization skills

• Problem analysis, use of judgment, and ability to solve problems efficiently

• Proficient in Microsoft Word, Excel, PowerPoint, One Note, Outlook, and Publisher

• Maintains complete knowledge of Yardi, Lone Wolf, Salesforce, Adobe DC, Adobe InDesign, CoStar, Land Vision, Lexis Nexis, WebEx, DocuSign, Bomgar, and Box

• Holding a strong record of effective interaction and relationship management with clients, agents, assistants, and staff members

• Committed to success, service, loyalty, and respect WORK EXPERIENCE

Operations Manager

Matthews Real Estate Investment Services – Costa Mesa, CA – November 2016 to March 2018 Operations Manager in charge of managing company training, facilities maintenance and budget, sales compliance, and productivity for a newly developed nationwide commercial real estate investment firm.

• Responsible for the implementation of new protocols needed to ensure real estate law compliance is met in all states

• Maintained all facilities management for all Matthews’ office locations

• Tailored Salesforce to meet the needs of the agents on the sales team as well as the finance team

• Created and oversaw the Sales Operations Specialist team to ensure that quality service and support was being provided to the Top Producers throughout the firm

• Created and implemented the 2017 training calendar

• Created new positions and job descriptions while also recruiting for administrative positions within the company

Operations Manager

Marcus & Millichap – Ontario, CA - February 2014 to November 2016 Operations Manager in charge of maintaining the overall office productivity for a nationwide commercial real estate investment firm.

• Processed all new listing, sold, and closed deals for local office

• On-boarded all new agents, assistants, and staff members as an extension of Human Resources

• Managed the local office budget

• Planned any local office events

• Managed the moral within the office by holding weekly meetings with staff and assistants as well as the agents to ensure all office needs are met

• Handled the overall training and supervision of all staff members as it relates to efficiency and proactive thinking vs. execution

Agent Support Trainer

Marcus & Millichap - Ontario, CA - July 2013 to February 2014 Agent Support Trainer responsible for the training of agents and staff on all company programs and applications within the firm.

Lauren Cascone

Garden Grove, CA 92841 626-***-**** adwcgp@r.postjobfree.com

• Processed all new listing, sold, and closed deals for local office

• Proofed all offering memorandums and marketing before publishing

• Trained agents and staff members on programs and applications, i.e. MNet, MMWeb, MapNet, iMpact, LoopNet, CoStar, Land Vision, Lexis Nexis, Concur, InDesign, Salesforce, Box, DocuSign, WebEx, Bomgar, etc.

Executive Administrative Assistant

MGR Real Estate - Upland, CA - November 2006 to July 2013 Administrative Assistant, in charge of all customer service and office operations. Consistently maintained contact with agents, staff and vendors to ensure that client needs are met.

• Directly supervised the recruitment, training and retention of new hires

• Conducted daily office tasks and operations while consistently tracking and updating data on agent personnel files.

• Responsible for the organization of staff meetings, corporate events, and travel

• Handled weekly sales and inventory reports

• Managed the coordination, auditing and data entry of listing and sales records to insure complete broker files are maintained. Often worked with the agents during a pending transaction to guarantee that all necessary documents and disclosures are fully executed upon closing

• Trained new administrative staff on BBO (Broker BackOffice), and Yardi database Transaction Coordinator/ Administrative Assistant

ReMax Legends Real Estate - Alta Loma, CA - June 2003 to 2006 Transaction Coordinator, responsible for the auditing and coordination of listing, closing, and cancelled real estate transaction files. Maintained constant correspondence with clients, agents, and escrow officers.

• Assisted the broker, regional sales manager, and office manager with daily office operations

• Handled monthly sales reports and processed profit sharing quarterly

• Trained new office personnel and agents on the procedures and functions of the TMP and Lone Wolf databases

EDUCATION

Real Estate

Real Estate Institute USA – Westminster, CA

2017 to 2018

Business/ Accounting

Citrus College - Azusa, CA

2001 to 2003

Diploma

Alverno Heights Academy - Sierra Madre, CA

1997 to 2001

LINKS

http://www.linkedin.com/in/laurencascone/

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