Customer Service Real Estate

Heather Vorm

**** * ******* ** ******* Ne ***** *******.*******@*****.*** 402-***-****

Qualification Highlights

Commended for dedicated work ethic, rewarded by steady promotions

Recognized for long hours, commitment to customers, attention to detail, professionalism

Demonstrated the ability to successfully work well as a team member or independently

Currently manage and maintain five rental units, insure 100% occupancy and scout for new properties through the MLS and Zillow to build upon my portfolio.

Education

Kaplan University – Lincoln Bachelors in Human Services

Nebraska Real Estate License

Experience

Real Estate Agent

Real Estate Agent – Contractor April, 2019 – Present

Supply customer service and marketing to clients interested in buying and selling real estate of all kinds

Work with Buyers and sellers on residential, commercial, and multi-family deals

Complete legal contracts on millions of dollars’ worth of Real Estate.

Licensed Nebraska Real Estate Agent

Gadeken Estates LLC

Chief Operating Officer - owner October, 2015 – June 2021

In charge of operating and maintaining accounts for 10 tenants

Create marketing ideas to bring in profitable investments

Attend Real Estate Investment meetings to connect with investors and learn essential elements to build my portfolio

IBM (International Business Machines)

Technical Support Professional – Team Lead November, 2013 – March, 2018

Identified and troubleshot to resolve errors within application systems

Kept dedicated client up to date on new products to enhance the candidate experience

Helped Candidates and Users with questions and concerns about the system

Work directly with Engineering on Escalated and Elevated issues

Lead my team by assisting with training and questions to better the candidate experience

American Family Insurance

Licensed Agency Specialist May, 2011 – September, 2013

Obtained licenses in Life, Annuities, Property and Casualty Insurance

Keep customers up to date on current insurance policies

Receptionist duties: answering phones, emails, faxes, and process customer payments

Market via Facebook, post cards, letters, and brochures

Contact this candidate