Geneva M. Underwood
adwcdy@r.postjobfree.com
SKILLS
● 21+ Years of Customer Service Experience
●Multitasking
●Dedicated / Reliable
●Time management
●Money Handling Skills
●Microsoft Office Suite
●Google Meet
●Teamwork
●Tech Literate
●Leadership
Train Employee’s
EXPERIENCE
AMC Movie Theatre – Crew Member
May 2022 - Present
●Complete transactions by greeting each guest, identifying the guest's request, operating point-of-sale terminals, making change accurately, completing loyalty transactions, and thanking guests.
●Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, and concession areas.
●Ability to effectively multitask as needed; greeting guests, tearing and scanning tickets, checking IDs, directing guests and answering guest questions.
Schnucks - Store Clerk / Cashier
September 2016 - Present
●Provide friendly and courteous service to customers.
●Complete register record accurately.
●Practice and maintain cash security.
●Use proper procedure of accepting cash, checks, debit cards, credit cards, EBT cards, WIC vouchers and other payment options.
Long John Silvers - Team Lead
December 2000 – May 2022
●Provide excellent customer service by receiving orders, processing sales and monies and managing customer issues.
●Trained, motivated, and recognized new team members
●Maintained a clean and safe work environment in accordance with all local labor laws, OHSA regulations and company standards.
●Balance cash drawer at the beginning and end of each shift
EDUCATION
Southern Illinois University Edwardsville
Early Childhood Education
August 2001 - August 2005
REFERENCES
Les Brown Laura Filiatreau Marva Wright
Manager Employment Specialist Vocational Counselor
314-***-**** 314-***-**** 314-***-****