**** *** ********, *** *******, TX ***** 210-***-**** adwcdl@r.postjobfree.com
Isabel Perez
Objective
Seeking a position in a challenging facility where my vast knowledge and experience will providing exceptional support to an exceptional team and company.
SKILLS
Clerical/Medical
• Customer Service
• Data Entry
• ICD-9, ICD-10, CPT, and HCPCS Coding
• Appointment Scheduling
• Insurance Verification and Eligibility
• Filing
• Prescription Call-in
• 60 WPM
• Vitals
• Injection
• Phlebotomy
• Urinalysis
• Bandaging
• Clinical Lab Skills ( HgB, A1C, Hcg, Pb, NBS, Glucose, etc)
• EKG
• Spirometry
• Lab Corp/Quest
Employment
Retail inbound Consultant
August 2014-Present Time Warner Cable San Antonio, Texas
Customer service, cash handling, account handling, opening and closing store
Sales/Business Consultant
May 2010 - May 2013 Verizon Wireless Telecommunications Services San Antonio, Texas
Customer Service, opening and closing duties, Cash handling, in store training, account handling
Telecommunication Sales Business/Retail Specialist
June 2007 - March 2009 AT&T Telecommunications Services San Antonio, Texas
Service / Activate mobile devices, Account Managing, Customer associated, Team Oriented
Managed personal and business accounts, sales oriented, Customer friendly, Team player, Open / closed store, event organizer, cable / home service specialist,Account Management / Research, Windows, Cash handling, Customer Service specialist
Retail Lead Supervisor
September 2003 - November 2005 Hard Rock Cafe San Antonio, Texas
Opening and Closing Store, Cash Handling, Merchandising Displays, Guest Service, Supervising Store, Shipment, Inventory, Schedules, Cleaning, Corporate World Trainer
Sales Associate / Supervisor
November 1997 - December 2002 Gap Inc. Saginaw, Michigan / San Antonio, Texas
Opening and closing store, register / cash handling, receiving and stocking, Merchandising and Displays, Mapping, Store Opening, Supervising, Specialist, Training, Guest Service
Assistant Manager
March 1995 - December 1997 Northern Reflection Saginaw, Michigan
Opening and Closing store, Ordering, stocking, Merchandising, Schedules, Guest Services, Managing the sales floor
Supervising
June 1996 - September 1997 General Motors Saginaw, Michigan
Automotive and Parts Manufacturer
Education
Concorde Medical Assistant Certificate San Antonio, Texas
July 2013- March 2014
Graduate
University of Texas San Antonio Some College Coursework Completed San Antonio, Texas
June 2007 - December 2009
San Antonio College Marketing and Management San Antonio, Texas
September 2001 - May 2004
Externship
Any Lab Test Now Medical Assistant San Antonio, Texas
March 2014-March 2014
Customer Service, Phlebotomy, Collecting bodily samples, Injections, Preparing samples for transport
References
References are available on request