Salesforce Administrator Account Management Sales Negotiation JavaScri

Salvatore DeMeo

Phoenix, AZ *******@*****.*** 602-***-****

Professional Summary

A seasoned technical sales and business development professional with a strong background in SaaS and web products. With 10 years of experience, I have a successful history of driving revenue growth and establishing meaningful partnerships. My technical expertise and ability to communicate complex solutions effectively are valuable assets in my role. I am a confident communicator and skilled negotiator, always seeking innovative ways to add value for clients. I am eager to further my career and make a positive impact with a dynamic and forward-thinking organization.

Areas of Expertise

Salesforce Administrator

Account Management

Sales

Negotiation

JavaScript

Business Development

CRM

Customer Success

Data Management

IT Infrastructure

Process Improvement

Project Management

Business Development: Successfully developed and executed strategic sales plans, resulting in a 20% increase in revenue for the company.

Relationships: Built and maintained strong relationships with key clients, leading to increased customer loyalty and repeat business.

Opportunities: Utilized data-driven insights to identify new business opportunities, negotiate favorable deals, and expand the company's market share in target industries.

Professional Experience

Mortgage Loan Officer, Mr. Cooper Group, Chandler, AZ 6/2021 - Present

Skillfully manage an ongoing pipeline of customers, consistently exceeding sales quotas and driving business growth.

Expertly manage the entire loan process, carefully analyzing loan progression and identifying opportunities for improvement.

Conduct thorough analysis of credit and financial data, utilizing advanced analytical skills to identify risks and opportunities. Collect and meticulously record supporting documentation from customers in compliance with mortgage regulations, ensuring complete and accurate records.

Web Security Account Executive, Endurance International Group, Phoenix, AZ 6/2020 – 6/2021

Diagnosed and resolved unique malware issues in the moment with utilizing consultative selling.

Managed an ongoing pipeline of customers to deliver revenue consistently above sales quota.

Operated and thrived within a fast-paced sales environment using multiple systems including but not limited to internal CRMs, Salesforce, and other systems.

Account Manager III, Retention, ZipRecruiter, Tempe, AZ 3/2017 – 4/2020

Advanced to Level III Account Manager by consistently achieving 175+% to goal.

Developed advanced Learning module and administered in classroom setting to department. This led to a 15% department performance increase.

Spearheaded organization-wide platform improvements. Interfaced with stake-holders up to C-Suite to justify improvements.

Leveraged excellent product knowledge to identify any upsell/cross selling opportunities, steadily augmenting account value.

Account Executive, Nextiva, Scottsdale, AZ 3/2016 – 3/2017

Successfully led full-cycle sales of cutting-edge, cloud-based communication solutions, delivering exceptional value to clients and driving business growth.

Thrived in a high-energy, fast-paced sales environment within the dynamic VoIP industry, consistently exceeding sales targets and achieving outstanding results.

Business Development Lead, Square, Scottsdale, AZ 3/2015 – 3/2016

Seek out and grow opportunities to sell Square through the partner channel.

Drove entire sales cycle from lead generation to contract negotiation and technical integration.

Spearheaded organization-wide platform improvements. Interfaced with stakeholders up to C-Suite to justify improvements.

Developed solid relationships with vital internal partners in product development and marketing to form marketing strategy and furnish client needs.

Customer Development Team, GoDaddy, Gilbert, AZ 2/2012 – 3/2015

Expertly utilized a personable demeanor, extensive technical acumen, and exceptional product knowledge to recommend the most suitable solutions to clients, consistently exceeding all goals and metrics.

Maintained highly productive client relationships, delivering exceptional value, and building trust and loyalty.

Consistently exceeded sales targets, driving business growth and expansion.

Developed a reputation for delivering outstanding results, consistently surpassing expectations and contributing to the company's success.

Education

Fairleigh Dickinson University, Madison, NJ

Additional Training & Certificates

Salesforce Administrator, Salesforce 2020

JavaScript Certified 2022

Technical Proficiencies

Account Management Sales Negotiation Analytics Business Development Customer Relationship Management - CRM Customer Success Data Management IT Infrastructure (Local & Cloud) Process Improvement Project Management Prospecting & Lead Generation Relationship Building Research Strategic Planning System Administration

Awards

GoDaddy, Luminary Award 2013

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