STEPHANIE

DISTEL

Stephaniedistel*@gmail.

com

276-***-****

Bland, VA 24315

Hardworking Customer service brings advanced abilities in coordinating shipments and routing materials. Thorough and detail-oriented in verifying key information to spot and proactively manage discrepancies. Critical thinker and quick learner calm in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer service position. Ready to help team achieve company goals. Enthusiastic customer service eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of job and training in customer service. Motivated to learn, grow and excel in job, Reliable employee seek customer service position. Offering

excellent communication and good judgment.

PROFESSIONAL SUMMARY

Inotiv - Shipping Assistant

Dublin, VA • 01/2020 - Current

Inotiv. - Team Leader Member

Dublin, VA • 07/2019 - Current

WORK HISTORY

Prepared more than 10 shipments per day with over 50 completed products.

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Received incoming shipments, compared contents

against associated records and transmitted to proper department.

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Conducted counts and audits of inventories to identify and resolve discrepancies in records.

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Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

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Coached team members in techniques necessary to

complete job tasks.

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Trained new team members by relaying information on company procedures and safety requirements.

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SKILLS

• Effective Communication

Maintaining Quality

Assurance Standards

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• Document Preparation

• Shipping and Receiving

• Order Checking

• US Driver's License

• Teamwork and Cooperation

Invoice and Manifest

Review

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• Shipment Routing

Edgewood High

School,Edgewood

MD. • 06/1983

High School Diploma

EDUCATION

Myself - Caregiver

Bland, VA • 09/2016 - 05/2019

Assisted with dressing guidance, grooming, meal

preparation and medication reminders. I took care of my mother when she had Alzheimer. I was lucky because i could stay with her 24/7. She lived for 2 years with my help, I miss her always.

Cracker Barrel Country Store - Prep Cook and Trainer Wytheville, VA • 08/2000 - 09/2016

Worked different stations to provide optimal coverage and meet production goals.

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Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

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• Participated in cross-functional team-building activities. Documented counts and sorted finished work to promote easy access for shipping or additional processing.

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Led team of 3 members while providing exceptional

customer service

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Planned healthy meals, purchased ingredients and

cooked meals to provide adequate nutrition for client wellbeing

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Assisted with dressing guidance, grooming, meal

preparation and medication reminders

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Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels

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Cleaned house, ran errands, managed laundry and

completed weekly grocery shopping

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Provided transportation to doctor's appointments,

grocery stores, salons and barbershops

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Changed dressings, bandages and binders to maintain proper healing and sanitary measures

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Maintained clean personal areas and prepared healthy meals to support client nutritional needs

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Trained and mentored 1 new personnel hired to fulfill various roles.

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Maintained clean, hygienic kitchen workspace by

sweeping, mopping and taking out trash.

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Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

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Preserved freshness of food by storing food in designated containers and storage areas within freezer or

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refrigerator.

Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.

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Created identical dishes numerous times daily with consistent care, attention to detail and quality.

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Received shipments and placed items on proper shelves to restock and organize restaurant pantry.

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• Trained and assisted new kitchen staff members.

Collaborated with servers to collect information about specific customer desires and dietary needs.

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Cooked 5 take-out orders per shift and securely packaged and labeled each order.

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Maintained smooth and timely operations in preparation and delivery of meals.

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Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

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Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.

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Verified proper portion sizes and consistently attained high food quality standards.

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Baked consistent quality items by accurately mixing, dividing, shaping and proofing.

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Set up work stations and prepped salad food for dishes to increase productivity during busy mealtimes.

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Adapted meals based on FOH tickets while maintaining accuracy and speed of preparation.

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Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.

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Hello my name is Stephanie Distel, Here are a few things about me. I started my job really not know a thing but once i did what was asked of me i loved it .I was responsible for taking care of rats, Withstars they were big white rats. They were the best, i took care of them from the time they were born til the end,it was great. Them i got moved to another room were i started taking care of mice Balb/cs these were also white with little red eyes. These were a little jumpy especially the little one. Their were alot to take care of 5000 females but with a little help we got it ADDITIONAL INFORMATION

done. By this time i started training in shipping with Tracie Jenkins she taught me everything i know about shipping. I know how to check on orders,print out orders, check to make sure we have inventory for orders. Put all animal inventory in computer.All paper work from the rooms so we know how many animals are in rooms. these are just some of the jobs i know to do. Now we go to now,when i was doing shipping my team leader talked me in to putting in for team leader my self well as things worked out i got it, so now i'm a team leader which means i had my own room, well i had two. In these room i had to make sure that all animals were taking care of, all paper work was

completed. Every one who was under me always do there jobs because they loved the animals just as much as me. It saddens me that we are closing,I loved this job and if do get this job i will give 110%of my self to this one. Thank You for listening to me, please have a great day.

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