Sales Associate Animal Shelter

Dawn Bellas

*** ******** **** *****, ************, NC 27284 **************@*****.*** 336-***-****

PROFESSIONAL HEALTH CARE SERVICES SPECIALIST

PROVIDING THE WELL-BEING FOR PATIENTS AND THEIR FAMILIES BEING THERE TO ANSWER QUESTIONS AND HELP REGARDING WITH CO-PAYS AND INSURANCE PAYMENTS EDUCATION

Master of Business Administration, High Point University, High Point, NC, December 2005 BS Health Care Administration, Providence College, Providence, RI, May 1996 EXPERIENCE SUMMARY

RESCARE – CARDINAL INNOVATIONS HEALTHCARE SOLUTIONS, OCTOBER 2012 – PRESENT Patient Care in Home Health Provider

As a special needs caregiver, worked with children and their families to provide care in the home working as an extra set of hands for their parents. Worked with a treatment plan (SSI Medicaid) for the child that outlines the help for them to reach their daily goals. Daily goals must be documented and completed by the child’s caregiver and must be turned in to provider office. ADVANCED HOME CARE, High Point, NC, NOVEMBER 2014 – March 2020 Patient Account Representative

Managed several tasks related to insurance claims for hospital, in home services, and home health needs. Daily duties include processing claims, collecting payments, resolve issues with insurance companies. Provided ongoing and constant interaction with and management of patients on a daily basis in addition to the handling of all customer facing issues. HALLMARK STORE, Kernersville, NC – 2012-2014

Merchandising Associate

Greeted and assisted customers, suggesting alternative or additional purchases, introducing new products

Operated POS registers, processing purchases and balancing receipts at end-of-day

Monitored inventory and placed re-orders as needed

Performed visual merchandising per store’s plan, arranging displays to attract customers’ attention CERTIFICATIONS

2020 ANNUAL TRAINING CERTIFICATES, RESCARE UNIVERSITY, WINSTON-SALEM, NC

Patient Care

Ethics Program

HIPPA

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