Madison Bonilla

*relocating upon hire*

**** *** ***** ****

Chesterfield, VA 23832

804-***-****

adwc8q@r.postjobfree.com

Profile

I am a hard worker who thrives in difficult and complex environments and situations. I am always motivated and goal driven to provide my best work. I’ve always been known to put my best foot forward and to remain positive. I love constructive criticism because it helps me to hone the skills I’m learning to become the best version of myself that I can be in that given field. While I have quite a plethora of experience in various fields, my demeanor and passion to work hard have never ceased and remain constant no matter what title I have. Because of my desire to do better, I am looking for a position of which I can “reach for the stars” and help the lives of others. I would like to be valued as an employee as well as an asset to a company that genuinely believes in and follows its morals and values while promoting the betterment of the community. Looking for a permanent and long term position to help develop my skill set further and provide a positive and better community.

Accomplishments

●Graduated High School a year early with an Advanced Studies Diploma and walked the stage with 2 other students from my school

●Promoted within 3 months whilst working at Center for Autism to a trainer and admin coordinator for the operation manager

●Maintained a 4.0gpa and still doing so for Ashworth College

●Accepted into The Chicago School at a 24% acceptance rate with a 4.0gpa

●1 out of 20 students in entire school accepted into Cohort for McNair Scholars Program for Grad School

Education

●The Chicago School of Professional Psychology, Online - Bachelors Degree in Criminology with a specialization in Forensic Psychology 2023-2026/27 (expected)

●Ashworth College, Online - Career Cert. in Criminal Law and Procedure 2022-2023 (expected)

●Ashworth College, Online - Associates of Psychology 2021 - 2023 (expected)

●Marymount University, 2807 N Glebe Rd Arlington, VA 22207- one year of psychology 2017-2018

●Cosby High School, 14300 Fox Club Pkwy Midlothian, VA 23112 - Advanced Studies Diploma (2013-2016)

Work Experience

Home Harmony (February 2023-present)

Client Support Specialist

Chesterfield, VA

10-15 hours a week

●Supporting clients suffering from co-occurring and hoarding disorders in home setting

●Organization and cleaning of homes to promote mental health and comfortability

●Clear communication with clients and management about issues and/or resolutions

●Ensure satisfaction of client to enhance rehiring

●Traveling throughout Richmond, VA and surrounding areas for cleanings

●Build rapport with clients and coworkers

Next Level Residential Services (September 2022-December 2022)

Administration Manager/Acting Program Director

Chesterfield, VA

40 hours/week

●Hiring and firing of DSPs and other positions

●Manage and supervise DSPs

●Conduct house visits to ensure quality

●File CHRIS reports with DBHDS

●Conduct and write Investigative Reports in timely fashion

●Speak with case managers regarding individuals in the homes

●Quarterly follow ups

●ISP planning and implementation

●Converse with vendors about work needing to be done

●File maintenance requests

●Budgeting and planning

●Billing

●Filing of important documents

AMFM Healthcare (March 2022 - April 2022) Psychiatric Technician

Vienna, VA

40 hours/week

●Completes Q15 rounds for clients

●Works with clients that have mental disorders and substance use disorder

●Promotes attendance of therapeutic groups and AA/MA

●Engages clients in CC Led activities

●Monitors the self administration of medications

●Updates EMARS accordingly

●Writes and submits Pass down Note for next shift

●Takes and records vitals

●Provides sound advice and conversation to clients in times of distress, happiness, etc.

●Monitors for any changes in behavior or mood, reports to proper channel of Clinical Team

●Encourages the participation in their recovery plan to ensure minimal opportunity for relapse

●Aids in the realization of personal goals and how to accomplish them

●Ensures clients complete ADL’s and maintains independence

●Teach clients new skills necessary for autonomy

Rescare Community Living (December 2021 - March 2022) Program Manager

Greenbelt, MD

43 hours/week

●Interview DSP candidates

●Monitor behavior issues

●Promote Positive Support Plans

●Work on annual PCP for clients

●Monitor DSPs during session

●Conduct Site Reviews

●Participate in monthly Quality Assurance meetings

●Initiate random house checks

●Build rapport with clients and staff

●Communicate with CCS’s to schedule PCPs and voice concerns about clients and parents

●Quality Assurance for families and clients

●Supervise Area Supervisors

●Assist with scheduling conflicts and changes

●Monitor progress of client goals and supply ideas for change for next annual PCP date

●Familiarity with DSAT and Cost Detail Tool

●Navigating LTSS

●Entering Critical Incidents in PCIS2

●Fundamental Rights, Blood Borne Pathogen, CPR/BLS, DDA trainings etc.

●Attend PCP meetings to ensure goals are being obtained and new skills are placed on acquisition

●Maintain close relationship with clients

●Build rapport and relationships with clients to gain compliance

●Monthly meetings for goals of company

●Schedule and carry out potential new admission tours and paperwork

Q-Care, Inc. (October 2021 - December 2021) Senior Program Specialist

Germantown, MD

40 hours/week

●Interview Personal Support candidates

●Monitor behavior issues and recommend ways to reduce behaviors

●Promote Positive Support Plans

●Work on annual PCP for clients

●Modify and enter session times for DSPs

●Monitor DSPs during session

●Visiting homes to ensure proper protocol

●Train on Behavior Intervention

Tender Touch Rehab Services, LLC/ Sunrise Therapy (January 2021 - September 2021) Behavioral Therapist

Washington, DC

15-35 hours/week

●implement behavioral intervention plans

●Identify and extinguish maladaptive behaviors over period of time

●Work on goals written out by BCBA

●In home service providing

●Update BCBA on progress of client

●Write and submit session notes for sessions in a timely manner

●Pairing and building rapport

●Identifying reinforcers

●In Home Sessions

●Ability to manage time

●Effectively enter session notes prior to the end of session

●Teach parents how to properly handle behaviors

●Caregiver implemented teachings

●Update BCBA accordingly with status of progress for client/patient

●Offer up ideas for potential goals and replacement behaviors for client

●Coaching caregivers on strategies for behaviors

Center for Autism and Related Disorders (July 2020 - January 2021) Behavioral Therapist

Woodbridge, VA

40 hours/week

• Implement BIPs with patients/clients

• Notate ABC contingency when applicable

• Run DTT and NET trials with patients

• Engage in positive reinforcer alongside clients ie bubbles, outside, tag, etc.

• Refresh memory with key terms and definitions useful to job title

• Conduct one on one sessions with clients utilizing exemplars and lesson plans

• Ability to carry about positive and negative reinforcers

• Ensuring consistency is throughout every session

• Pairing with client to ensure wellness of session and client

• HIPAA training completed

• Handling of confidential information

• Updating of session notes and clinical status whilst ensuring reading through all clinical and correspondence notes before beginning session

• Interacting with patient caregivers to update on how day went and obtaining appropriate signatures

• Knowledge and practice of attention, tangible, sensory, and automatic extinction as outlined in BIPs

• Create and manage schedules

• Open and close facility

• Find coverage for any BTS calling out

Ross Companies (May 2019 to June 2020) Leasing Agent

Alexandria, VA

40 hours/week

• administering background and credit checks

• touring apartments with prospects

• computer knowledge of Yardi, Yardi CRM, Microsoft Excel, Outlook, Corelogic, etc.

• outbound calls and flyers

• putting in work orders

• dealing with residential complaints

• office administration desk duties like filing and organizing, making phone calls, follow up calls, scheduling appointments, referring resident to proper individual who can help

• knowledge of apartment complex, company policies, and floor plans/rental value, community amenities

• converting prospect files to resident files

• knowledge of application process

• learning of lease terms offered and specials that correlate with specific lease terms

• execute lease renewals

• handling sensitive and confidential resident information

• creating notices (pick up packages, parking stickers, extermination services, etc) and sending them out to the proper apartments

• walking vacant units

• construct and deconstruct mini models

• manually entering information into Corelogic

• handling resident rent checks in high volumes

• printing rent receipts

• answering phone calls

• drafting leases

• clerical

• pitching why this community would be a great fit for the prospect

• Ability to give strong sales pitch

• ability to lease prospective tenants

• Maximize apartment occupancy by leasing available units under certain rent promotions and structures

• Monthly follow up with competing communities on their advertisement techniques

• Aware of community amenities and local shops, restaurants, bus routes, metro lines, etc.

• Brainstorming creative ideas for marketing approaches

• Following fair housing and equal housing opportunity guidelines

• Qualifying leads, creating waitlists, and ensuring proper follow up

• Knowledge of existing rental policies

• Prepare applications for review by property manager

• Processing lease and application documents

• Go through provided employment documentation and rents applications

• Create move in package and acceptance letter or rejection letter

• Help put in community emergency situations

• Attend courses and meetings for any updates or reviews in work being carried out to meet compliance

• Comply with EIV security policies

• Knowledge of differences between Market and Affordable units

Sprint (July 2018 to April 2019) Sales Representative

Alexandria, VA

40 hours/week

-greeted customers at door

-answered phone calls and wrote down information

-pitched sales to customers

-navigated Sprint system to review customer accounts -multitasking -heavy conversation with customers

-established new sprint customer accounts

-attended sprint meetings

-set up customer appointments

Skills

Time Management - ability to effectively carry out duties and responsibilities in a timely manner and within time constraints without stress

Communication - ability to articulate thoughts and any ideas to those around me in the work environment and effectively communicate in a positive manner with coworkers

Critical Thinking and Problem Solving - effectively resolve any issues in the work place and think of various solutions to accommodate said issues

Addition Skills;

CPR certified

BLS Certification

Contact this candidate