Pounoy Paula Onephonesy

619-***-**** - adwc76@r.postjobfree.com

Summary:

Results-driven Accounting and Finance professional with more than fifteen years of experience within the restaurant and telecom industries. Hands-on, client-facing Accountant with strong analytical skills who works well in a fast-paced, multi-tasked environments. Leader with excellent oral and written communication skills who works collaboratively with all levels of management to achieve monthly, quarterly, and yearly objectives.

Employment History:

Senior Accountant/Manager Ban Lao Cuisine - San Diego, CA June 2016 - present

• Manage accounts payable and cash book and reconcile general ledgers cash accounts to bank statements

•Assist Owner/CFO with accounts receivable and credit review

• Perform sales tax analysis and verification of compliance

• Prepare supporting schedules and reconciliations of various balance sheet and income statement accounts

• Complete month- and year-end closing processes

• Prepare financial statements

Cashier Pattaya Thai Restaurant - Poway, CA Feb 2009 – July 2014

• Provided a positive customer experience with fair, friendly, and courteous service

• Registered sales on a cash register by scanning items, itemizing and totaling customers' purchases

• Resolved customer issues and answered questions

• Processed return transactions

Customer Service Lead Professional Satellite & Comm., LLC - San Diego, CA Jan 2003 – July 2005

• Managed/Established positive relationships with 30 Satellite Installation Companies. Prescreened potential installation companies for hire.

• Trouble-shot installation issues while maintaining a good rapport with current and potential subscribers

• Processed orders, verified shipping and tracking on defective products, answered billing and invoice inquiries

• Prepared activation ratio reports and analyzed monthly data for management with applications such as Microsoft Excel and Word

Customer Service/Sales Tele-Spectrum Worldwide Inc., San Diego, CA Sept 2001 – Jan 2003

• Provided technical support to customers with Sprint accounts and reprogramming, activation, and deactivation of phones

• Worked with customers to resolve any credits and or payment and billing issues to their accounts

• Demonstrated flexibility in satisfying customer demands in a high-volume production environment

• Up-sold newest released products, phones, and accessories

Education:

Southwestern Community College San Diego, CA 2000 - 2002

Certification:

Pharmacy Technician California Medical College 2006

Technical Skills:

Microsoft Word, Excel, Outlook, Open Office, Type 40+ words p/m