Jamie L. Ropp

*** ******* ******

Fort Collins, CO 80524

Cell: 970-***-**** Email:adwc6j@r.postjobfree.com

OBJECTIVE:

To obtain a position as a Patient Transporter, Banner Education:

Colorado State Cosmetology Exam Completion, Greeley, CO 2012 Cosmetology, Hair Dynamic Education Center, Fort Collins, CO 2011-2012 Microderm Abrasion and Chemical Exfoliation Certification, Hair Dynamic Education Center, Fort Collins, CO 2012

High School DiplomaA, Greeley West High School, Greeley, CO 2006-2007 PROFESSIONAL TRANSFERABLE SOFT SKILLS related to Patient Transporter Position Esthetician

● Performed independently to provide clients with highly skilled waxing and skin treatments.

● Demonstrated critical thinking and independent judgment to assess skin to ascertain feasibility of requested services and adapt treatments as needed.

● Utilized interpersonal skills to provide clients with full body waxing services while maintaining privacy and comfort.

● Developed strong empathic communication skills as a result of providing personal one to one client care.

● Prioritize competing priorities in a fast paced customer service environment with professionalism and autonomous decision making to serve clients in a timely fashion.

● Employed attention to detail to manage cash and credit card cash register transactions; issue refunds, receipts and change; redeem coupons; charge for services and ensure pricing is accurate.

● Built a steady robust clientele base through reliable, competent, and advanced education in the field of full body waxing, microdermabrasion, chemical exfoliation, eyebrow tinting, and spray tans.

● Proficient at safety and privacy protocols to engender client confidence in services provided.

● Scheduled clients and requested services.

● Managed and replenished inventory

Customer Service Representative

● Promoted to Team Supervisor as a result of team collaboration and demonstrated work ethic

● Served as point of contact for customer service and sales representative.

● Fielded and routed incoming customer calls

Assistance Kitchen Manager/Line Cook

● Supported Kitchen Manager in day to day kitchen operations and staffing oversight

● Executed inventory management

● Food preparation in compliance with health department guidelines and regulations to ensure food safety Employment History

Putting On the

Wax

Prickly Pear Waxing

Studio

Screamin Peach Payment

Solutions

Guiseppe’s

Ristorante

Esthetician Esthetician Esthetician Customer Service Representative

Assistant Kitchen

Manager/Line Cook

2012-current 2017-2020 2015-2017 2009-2012 2007-2009

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