Hollie Clements
Certified Phlebotomy Technician (CPT)
Evans, GA 30809
****************@*****.***
I seek a challenging position in a progressive organization that in addition to effectively utilizing my phlebotomy skills will utilize my well-developed administrative skills and excellent verbal and written communication skills. I am a quick-learning self-starter and avid note-taker that works well with others on a team or independently. I loved medical administration but am looking to transition into a more clinical role. I am very self-driven and leadership-minded. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Barista
Starbucks - Evans, GA
April 2022 to Present
COVID-19 Tester
Intellyk - Beech Island, SC
January 2022 to March 2022
• Greet patients in a professional/empathetic manner
• Accurately verify demographics -check-in/out patients
• Schedule patient appointments
• Create lab orders
• Print lab requisitions
• Prepare specimens for transport to the lab
• Ensure a clean and safe workspace
• Contribute to the overall success of test site
• Work collaboratively to ensure best patient care is provided Office Associate
Medical College of Georgia - Augusta, GA
July 2007 to October 2010
• Manage multi-line phone system
• Transcribe and/or compose correspondence
• Compile data and create spreadsheets
• Schedule meetings and maintain faculty calendars
• Maintain electronic medical records for local and satellite clinics
• Serve as back up administrative support for department Chair
• Maintain Educational Portfolios and CVs for faculty members
• Credential/Re-credential physicians
• Enroll physicians in continuing education courses
• Make flight, hotel, and transportation arrangements for faculty and residents
• Prepare and submit travel documents and reimbursement requests
• Provide technical and administrative support to faculty and staff
• Act as liaison between patients and surgeons
• Receive, sort and distribute all mail for office Office Associate
Augusta Staffing Agency - Augusta, GA
February 2007 to July 2007
Same position as Medical College of Georgia
Unit Clerk
Medical College of Georgia Health Inc - Augusta, GA October 2006 to February 2007
• Data entry
• Admit/Discharge patients
• Order-Comm various documents
• Transcribe physician's orders
• Transport blood/blood products from blood bank
• Screen patient's visitors and phone calls
Education
High school diploma
Augusta Technical College - Augusta, GA
1994
Certificate in Phlebotomy
Breath of Life Nursing School - Martinez, GA
Skills
• Transcription
• Medical Records
• Multi-line Phone Systems
• Clerical Experience
• Bookkeeping
• Medical Office Experience
• EMR Systems
• Insurance verification
• Medical Terminology
• Medical Receptionist
• Medical Scheduling
• Data Entry
• HIPAA
• Patient Care
• Anatomy Knowledge
• Document management
• Typing
• Microsoft Excel
• Microsoft Word
• Customer service
• Analysis skills
• Supervising experience
• Medicare
• QuickBooks
• Windows
• Microsoft Office
• Proofreading
• Google Docs
• Dispatching
• Front desk
• Leadership
• Documentation review
• Serving
• Microsoft Outlook
• Hospital experience
• Computer literacy
• Food service
• Guest services
• Vital signs
• Allscripts
• EHR systems
• Phone triage
• Phlebotomy
• Administrative experience
• Pediatrics
• UNIX
• Linux
• Communication skills
• Writing skills
• Phone etiquette
• Quality control
• Barista Experience
• Physiology Knowledge
• Word processing
• Computer skills
• FDA regulations
• Blood sampling
• Venipuncture
• Laboratory Experience
• Specimen collection / processing
• Patient Assessment
• Proper Specimen Handling
• Proper Specimen Labeling
Certifications and Licenses
CPR Certification
BLS Certification
Assessments
Customer service — Highly Proficient
May 2021
Identifying and resolving common customer issues
Full results: Highly Proficient
Customer service — Highly Proficient
May 2021
Identifying and resolving common customer issues
Full results: Highly Proficient
Veterinary receptionist skills — Highly Proficient June 2021
Managing practitioner schedules and maintaining accurate patient records Full results: Highly Proficient
Administrative assistant/receptionist — Highly Proficient June 2021
Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
June 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Basic mechanical knowledge — Proficient
October 2021
Understanding and applying mechanical concepts and processes Full results: Proficient
Protecting patient privacy — Highly Proficient
October 2021
Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
November 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Work style: Reliability — Completed
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Patient-focused care — Highly Proficient
September 2021
Responding to patient concerns with sensitivity
Full results: Highly Proficient
Medical receptionist skills — Proficient
October 2021
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Working with MS Word documents — Highly Proficient June 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Highly Proficient
Verbal communication — Highly Proficient
October 2021
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Customer service — Highly Proficient
May 2021
Identifying and resolving common customer issues
Full results: Highly Proficient
Food service: Customer situations — Highly Proficient June 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Highly Proficient
Accounting skills: Bookkeeping — Proficient
June 2021
Calculating and determining the accuracy of financial data Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Professional and personal references as well as current background check and 7-panel tox screen available upon request.