Hollie Clements

Certified Phlebotomy Technician (CPT)

Evans, GA 30809

adwc4w@r.postjobfree.com

+1-706-***-****

I seek a challenging position in a progressive organization that in addition to effectively utilizing my phlebotomy skills will utilize my well-developed administrative skills and excellent verbal and written communication skills. I am a quick-learning self-starter and avid note-taker that works well with others on a team or independently. I loved medical administration but am looking to transition into a more clinical role. I am very self-driven and leadership-minded. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Barista

Starbucks - Evans, GA

April 2022 to Present

COVID-19 Tester

Intellyk - Beech Island, SC

January 2022 to March 2022

• Greet patients in a professional/empathetic manner

• Accurately verify demographics -check-in/out patients

• Schedule patient appointments

• Create lab orders

• Print lab requisitions

• Prepare specimens for transport to the lab

• Ensure a clean and safe workspace

• Contribute to the overall success of test site

• Work collaboratively to ensure best patient care is provided Office Associate

Medical College of Georgia - Augusta, GA

July 2007 to October 2010

• Manage multi-line phone system

• Transcribe and/or compose correspondence

• Compile data and create spreadsheets

• Schedule meetings and maintain faculty calendars

• Maintain electronic medical records for local and satellite clinics

• Serve as back up administrative support for department Chair

• Maintain Educational Portfolios and CVs for faculty members

• Credential/Re-credential physicians

• Enroll physicians in continuing education courses

• Make flight, hotel, and transportation arrangements for faculty and residents

• Prepare and submit travel documents and reimbursement requests

• Provide technical and administrative support to faculty and staff

• Act as liaison between patients and surgeons

• Receive, sort and distribute all mail for office Office Associate

Augusta Staffing Agency - Augusta, GA

February 2007 to July 2007

Same position as Medical College of Georgia

Unit Clerk

Medical College of Georgia Health Inc - Augusta, GA October 2006 to February 2007

• Data entry

• Admit/Discharge patients

• Order-Comm various documents

• Transcribe physician's orders

• Transport blood/blood products from blood bank

• Screen patient's visitors and phone calls

Education

High school diploma

Augusta Technical College - Augusta, GA

1994

Certificate in Phlebotomy

Breath of Life Nursing School - Martinez, GA

Skills

• Transcription

• Medical Records

• Multi-line Phone Systems

• Clerical Experience

• Bookkeeping

• Medical Office Experience

• EMR Systems

• Insurance verification

• Medical Terminology

• Medical Receptionist

• Medical Scheduling

• Data Entry

• HIPAA

• Patient Care

• Anatomy Knowledge

• Document management

• Typing

• Microsoft Excel

• Microsoft Word

• Customer service

• Analysis skills

• Supervising experience

• Medicare

• QuickBooks

• Windows

• Microsoft Office

• Proofreading

• Google Docs

• Dispatching

• Front desk

• Leadership

• Documentation review

• Serving

• Microsoft Outlook

• Hospital experience

• Computer literacy

• Food service

• Guest services

• Vital signs

• Allscripts

• EHR systems

• Phone triage

• Phlebotomy

• Administrative experience

• Pediatrics

• UNIX

• Linux

• Communication skills

• Writing skills

• Phone etiquette

• Quality control

• Barista Experience

• Physiology Knowledge

• Word processing

• Computer skills

• FDA regulations

• Blood sampling

• Venipuncture

• Laboratory Experience

• Specimen collection / processing

• Patient Assessment

• Proper Specimen Handling

• Proper Specimen Labeling

Certifications and Licenses

CPR Certification

BLS Certification

Assessments

Customer service — Highly Proficient

May 2021

Identifying and resolving common customer issues

Full results: Highly Proficient

Customer service — Highly Proficient

May 2021

Identifying and resolving common customer issues

Full results: Highly Proficient

Veterinary receptionist skills — Highly Proficient June 2021

Managing practitioner schedules and maintaining accurate patient records Full results: Highly Proficient

Administrative assistant/receptionist — Highly Proficient June 2021

Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

June 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Basic mechanical knowledge — Proficient

October 2021

Understanding and applying mechanical concepts and processes Full results: Proficient

Protecting patient privacy — Highly Proficient

October 2021

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

November 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Work style: Reliability — Completed

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Completed

Patient-focused care — Highly Proficient

September 2021

Responding to patient concerns with sensitivity

Full results: Highly Proficient

Medical receptionist skills — Proficient

October 2021

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Working with MS Word documents — Highly Proficient June 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Highly Proficient

Verbal communication — Highly Proficient

October 2021

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Customer service — Highly Proficient

May 2021

Identifying and resolving common customer issues

Full results: Highly Proficient

Food service: Customer situations — Highly Proficient June 2021

Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Highly Proficient

Accounting skills: Bookkeeping — Proficient

June 2021

Calculating and determining the accuracy of financial data Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Professional and personal references as well as current background check and 7-panel tox screen available upon request.

Contact this candidate