**** ******* ****

Abilene, Texas *****

325-***-****

adwc4l@r.postjobfree.com

Odis Dolton

Profile:

Proactive professional who is goal-oriented, multi-tasking, possesses strong supervisory skills, strong training/guidance skills, mediator/negotiator. Very good at quickly locating the core cause of an issue and creating processes/plans to resolve them.

Summary of Qualifications:

Experience in: Leadership training, Sales, Marketing, Customer service, Applicant screening and tracking, Recruiting, Referral and placement, Organizational development and planning, Program development and restructuring, Safety and compliance training, Performance Improvement, Risk management.

Education

B.B.A. Marketing Abilene Christian University Abilene, Texas Professional Experience

March 2020 - April 2022 Kindred At Home Hospice

Abilene, Texas

Area Director of Business Development

● Accomplishes regional marketing and human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts (Abilene, Brownwood, San Angelo, Midland/Odessa, and Kerrville); communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

● Achieves regional marketing operational objectives by contributing regional marketing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional marketing system improvements; implementing change.

● Meets regional marketing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

● Establishes marketing objectives by creating a marketing plan and quota for districts in support of regional objectives.

● Maintains and expands customer base by building and maintaining rapport with key customers; identifying new customer opportunities.

● Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.

● Implements trade promotions by publishing, tracking, and evaluating trade spending. May 2018 – March 2020 Elara Caring (Jordan Health Services) Abilene, Texas Account Executive

● Establishes local market business plans that drive results. Sets priorities and focuses efforts in alignment with business needs and account objectives. Adjusts plans based on market changes, evolving customer needs, and to maintain alignment with Company, brand, and business unit objectives.

● Serves as a resource to practitioners in navigating related complexities.

● Develops thought leaders to enhance selling efforts of services within the Jordon portfolio.

● Leverages consultative selling skills, including targeted probing, active listening, and partnering with diverse staff members to understand Account Executives’ treatment philosophies, business objectives, and to gain support for relevant services utilization and Company/brand loyalty across the Territory.

● Serves as Jordon’s direct line to customers and serves as an expert resource regarding services and treatment protocols, and marketplace impact for local customers, colleagues, and practitioners.

● Modifies strategy and shifts resources based on assessment of emerging competitive services, strategies, protocols, and healthcare provider conditions within their local market. Prioritizes time and resources against highest potential opportunities to maximize outcomes. Proactively addresses competitive threats and emerging opportunities to continue to deliver goals, despite market shifts.

● Effectively uses approved sales and marketing aids to support customer calls. Positions and adapts the message to meet each stakeholder’s decision-making style and prescribing habits.

● Continuously strives to enhance results orientation and takes ownership for professional development.

June 2017 – February 2018 Oceans Behavioral Hospital Abilene, Texas Director of Business Development

● Direct, plan, coordinate, supervise and monitor the staff and functions of the Admissions Department, Reception and Community Education Department at all facility locations in a high quality, efficient and cost effective manner.

● Knowledgeable concerning DSM-IV-R diagnosis, admissions criteria for varying levels of care.

● Knowledgeable of medications commonly prescribed for treatment of psychiatric illness.

● Demonstrated knowledge of mental illness and chemical dependency and family dynamics which accompany them.

● Knowledge of clinical therapy modalities.

July 2015 – February 2017 Choice Medical Supply Abilene, Texas Regional Marketing Representative

● Accomplishes regional marketing human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

● Achieves regional marketing operational objectives by contributing regional marketing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional marketing system improvements; implementing change.

● Meets regional marketing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

● Establishes marketing objectives by creating a marketing plan and quota for districts in support of regional objectives.

● Maintains and expands customer base by building and maintaining rapport with key customers; identifying new customer opportunities.

● Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.

● Implements trade promotions by publishing, tracking, and evaluating trade spending. October 2009 – June 2015 West Texas Home Health Services Abilene, Texas Owner/Marketing Director

● Preparation of the Agency for initial opening and licensing application and documentation. Reviewing additional Medicare certification requirements. Revising policies and procedure manuals. Coordination and having in-service session with Director of Nursing, Alternate Administrator, and Alternate Director of Nursing on issues of patient documentation, communication material for future patients of WTHHS, steps for preparing and providing high quality service and emergency preparedness plans.

● Responsible for the supervision of the day to day operation of the Agency

● Responsible for the overall management, administration, and operation of the Home Health Agency-wide quality management of program and services

● Ensures compliance with all governmental, local and community regulations

● Maintains up to date compliance with Medicare/Medicaid rules and regulations/standards

● Ensures documentation in line with statutory requirements

● Establish and administer operation policies and procedures for the organization

● Carries out the supervision and credentialing of other management staff

● Preparation and actualization of annual operating budget encompassing incomes and expenses

● Maintains quality and appropriateness of services, ensuring availability of services/qualified persons meet patient care needs at all times.

● Implement and supervise Quality Assurance program and perform audits

● Carries out any other duties that requires my supervision/performance (24-hour availability)

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